1,432 Michigan Infiniti/1000 Service Centers

Came in for a works package for my f150 didn't have an... - Ethan F

Came in for a works package for my f150 didn't have an appointment and they still got me out of there in under an hour. This is my first time here but definitely will be coming back in the future. Staff is friendly as well I highly recommend taking your vehicle here for any service needs.

You Will Not Receive What You Pay For.... - David W.

I've purchased 3 new vehicles from this dealership in the past 36 months. I decided to let them perform the maintenance on them since they are still under factory warranty. I brought my F-150 in on December. 18th for a routine oil change and inspection. I picked it up that night after the service was supposedly complete. The next day I noticed the wiper fluid was empty, which on the inspection sheet was marked that they filled it. Ok, not a huge deal. The day after I noticed that the "reminder" sticker for my next oil change in my window had less miles on it than my truck currently had. Still, I marked it off as strange. 1500 miles later, my "change oil" light came on. I called the dealership and spoke to either Mike or Steve and asked if it was possible that my oil really hadn't been changed. I was assured that in "his 17 years", that had never happened. I pulled the dipstick the next morning and the oil was extremely black, not what you would expect after 1500 miles. I took the truck back to them so Steve (service manager I believe) could look for himself. To his credit, he agreed that the oil was never changed. I've spent over 100k at this dealership in the past 36 months and I can't even trust them with basic service. I would be extremely cautious with more extensive repairs at the dealership.

Jamie Ballard is very exceptionally in his service, He... - Lisakaysmith1

Jamie Ballard is very exceptionally in his service, He went out of his way to help me as a customer, and his perfessional, kindness! Makes me a return customer. Thanks Jaimie for being there for all my needs on my Suv. Lisa Smith

Excellent care for my Land Rover and respect for me - KellyUSAMI

I've purchased 3 Land Rover's from this dealership and have consistently been treated with respect each time I bring my vehicle in for care. They have always taken care of my Land Rover's in a very quick and thorough manner. I drive and travel a bit for work so I have had to take my Land Rover's to various dealerships for care and this location by far is my top choice to take my vehicle in for care. Adam Bouchard/service Consultant & Keith Haverty/Service Manager are exceptional employees. I have not met the technicians but my hat is off to them as well.