171 Michigan Ford Service Centers

I own a Ford F-150 and I paid $5,000 to the dealer - GRENKE12

I own a Ford F-150 and I paid $5,000 to the dealer because they told me I needed turbos. I didn't even get my car home and it died. Now they're telling me I need to pay $11,000 for an engine. I feel it was diagnosed and I shouldn't be responsible for all of this money. They are not offering any compensation or any help whatsoever.

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

This service department stands out - Damon Daybreak 2000

The truck service department knows what to do to care for and repair our RV. It is an older model and it has a lot of surprises and Dan has stepped up and diagnosed correctly with timely and correct work done. We are fortunate to have someone so talented available to us.

Great Service - Momma Sue

I have been a customer of another Ford Dealership in Grand Rapids. The last 2 times I have had service done by Tony Betten Ford. I was so impressed by the way Joel Swieringa serviced my car needs. I will continue to be a Tony Betten Customer. Thanks Joel! Del Hawkins

Great service when passing through town - e_man262

I was vacationing in the area when my rear window was broken by stones from another vehicle. I called to see if a replacement window might be available while I was in town. It was not. Rick Bartels was very accommodating and professional. He had the service/body shop wrap my window with a temporary film to get me to where I was going. Great job by all there. The wrap was done so that it stood up to a couple thunderstorms without leaking and there is no noise on the interstate while driving. I would highly recommend.

Impressed with the personnel from the service manager, - gmccombs

Impressed with the personnel from the service manager, mechanics, bookkeeper and salesperson that showed us a new truck. Recall on my jeep was explained on first visit, part ordered fast, few days later my appointment was scheduled for 3 days later and job was finished in 1 1/2 hour, including a top notch oil change by great employees. Will be coming back with all those knowledgeable people and smiles. Thanks everyone.

I have received remarkable assistance from purchase - el.moore

I have received remarkable assistance from purchase through service orchestrated by John Camilerri! He has gone above and beyond for me! Questions through direct text are answered immediately and scheduling of all service handled personally by John. His commitment to me over the years as a customer is unmatched by any other salesman! I did not deal personally with anyone from service, finance, or management. He did it all! Go to John! You will not be disappointed as you pull away with your new vehicle!

Good communication and service. - ritawalkuski

Good communication and service. I was told pricing before starting so there were no surprises. Great job.

Nothing but Great things to say about your service... - Lindakay1230

Nothing but Great things to say about your service department. From the beginning, they were very professional & explained everything along the way. Thank You for treating me with respect.