171 Michigan Ford Service Centers

Bought my car from them and have always had it serviced - janetmacdonald

Bought my car from them and have always had it serviced by them. I will get my next car from them too.

The service department was the BEST!!! They got our... - Debra

The service department was the BEST!!! They got our truck in and done over the weekend and got us back on the road on Monday. They knew we needed to get back on the road and they stepped up to help in a big way!! Thank you Jeff and Ed Koen Ford. We so appreciate your help!! Highly recommend Ed Koen Ford in Wayland Michigan!!!

service above and beyond - tgedit

Thanks Fairlane Ford for helping an out-of-state traveler get back on the road! My Ecosport overheated and began shutting off about half a mile from Fairlane Ford. Their service department found an issue with the coolant system and were able to replace a part and help me get safely on my way within a day of the incident. They were very friendly and professional, and I'm a satisfied customer. Highly recommend.

I will never purchase another vehicle from any Feldman - edwardwithers035

I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

The service dept employees were very profesional and took... - bassman

The service dept employees were very profesional and took the time to explain the issue and repair to me truck. I had been to several other shops in the area with the same problems. They repaired on my first visit here!!! I have been coming back to Fox Ford ever since. I have gotten great quality work and a very competitive price. Highly recomend this place!!!

They never call you back been waiting for two days now - Chase49623

Here we are back they don't call you back it's been two days now still nothing at first I thought were on the right track but no!!!!!

I always have a great experience at Fred Grande Ford. - 1tcorey

I always have a great experience at Fred Grande Ford. Whether it is with "my" salesman Cody or in the service department with Chip. I ordered a Maverick in 2022 and I was kept informed all along the way until I took delivery. I also get the same courtesy from the serbive department. The work is done on time and done very well.

I had some work/repairs done a while ago, and wanted to - timgradisher

I had some work/repairs done a while ago, and wanted to run it a while before I wrote a review. My car rans just as good as the day I bought it. Lena/Josh did a great job keeping me up to date on the progress, and having a loner was a great help as well.

Very good dealership - wouldn't go anywhere else. - 36 ford owner

Very helpful in service department in doing my oil change and giving me a review of different tires . Prices were good and I appreciate Ron taking the time to go over this with me.

Fast and friendly oil changes - Danielle11223

I enjoy making the trip from Galesburg to Plainwell to get my oil changed. Everyone there is alway nice, friendly, the waiting room is always clean, and my service is always completed quickly!

I appreciate their speed. - Kpl

I appreciate their speed. They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast. Ty.

Came in for a works package for my f150 didn't have an... - Ethan F

Came in for a works package for my f150 didn't have an appointment and they still got me out of there in under an hour. This is my first time here but definitely will be coming back in the future. Staff is friendly as well I highly recommend taking your vehicle here for any service needs.

You Will Not Receive What You Pay For.... - David W.

I've purchased 3 new vehicles from this dealership in the past 36 months. I decided to let them perform the maintenance on them since they are still under factory warranty. I brought my F-150 in on December. 18th for a routine oil change and inspection. I picked it up that night after the service was supposedly complete. The next day I noticed the wiper fluid was empty, which on the inspection sheet was marked that they filled it. Ok, not a huge deal. The day after I noticed that the "reminder" sticker for my next oil change in my window had less miles on it than my truck currently had. Still, I marked it off as strange. 1500 miles later, my "change oil" light came on. I called the dealership and spoke to either Mike or Steve and asked if it was possible that my oil really hadn't been changed. I was assured that in "his 17 years", that had never happened. I pulled the dipstick the next morning and the oil was extremely black, not what you would expect after 1500 miles. I took the truck back to them so Steve (service manager I believe) could look for himself. To his credit, he agreed that the oil was never changed. I've spent over 100k at this dealership in the past 36 months and I can't even trust them with basic service. I would be extremely cautious with more extensive repairs at the dealership.

Super helpful! - MHearth

Roger was a great help to me getting some warranty work done on my Fusion. The warranty had just expired and Roger contacted the Ford representative and was able to work out a deal with them where I only had to pay $200 instead of around $1500!! They were able to get right on my car and fix the problem. Thanks to Roger and the rest of the guys in the service department for helping me out!

Well organized layout and ease of entry for service call - dhodges00

Well organized layout and ease of entry for service call drop offs. Friendly, smiling staff from sales to service.

Great service - Rick

Hall Motors went way out of their way to help me out getting a key for my new f250. Just want to thank Heather&Amber for all their work and help.