158 Michigan Chrysler Service Centers

service department - cp

Bryan Collins,and lisa roberts ,both are very good.service advisor I was very happy with my visits and the work the dealership did. will have them service my jeep in the future. chris

Amazing Customer Service - Mary E Kogler

Hard to bring my truck in for service and had a funeral to go to where I would be gone for the weekend and the service manager made sure I was able to get to the funeral by arranging for a rental and was very understanding and helpful...Great Customer Service!!! Made my hard time quite a bit easier! Went above and beyond!!!

We have a Jeep Gladiator & love it. The people are very... - Linda

We have a Jeep Gladiator & love it. The people are very friendly & helpful, explained all the operations, love the service. Great Staff! Would recommend this Dealership highly.

Have never had a more pleasurable experience with a... - Shermansparrott

Have never had a more pleasurable experience with a dealership, fro the purchase to service to parts. These guys are the greatest and will continue to do business with them even though they are over 60 miles away. We have other dealerships closer and have not had the professionalism that McDonald in Clare offers.

Amazing service crew, they were detailed, fast, and - bautistaelisavel02

Amazing service crew, they were detailed, fast, and beyond helpful. The pricing is honest and reasonable unlike most places. I definitely recommend especially if you’ve purchased your vehicle through them.

Great & easy experience getting an oil change & tire... - Horseyrunner

Great & easy experience getting an oil change & tire rotation. Everyone is very nice and knowledgeable.

I took my Jeep Wrangler to Parkway for a brake issue - Cowboy

I took my Jeep Wrangler to Parkway for a brake issue thinking I had a caliper problem. The Jeep pulled hard to the left when braking. The technicians discovered that my problem was being caused by faulty brake lines and that the caliper I thought was bad was actually in great working order! I would have never found this problem in my own garage, these guys know their stuff! Who'd have thunk it? There was one disappointment I encountered where the service department was so backed up (not really their fault, everyone likes Parkway) it ended up taking another day longer to repair and being without my Jeep an extra day was very inconvenient. It was April 20th 2022 when I picked up my Jeep with the work completed. When I approached the service manager and told him about my disappointment with the time it took and suggested my own solution to him to make up for the delay, he accommodated me immediately with a smile, a handshake, and thanked me for giving him a solution along with my complaint that would result in my complete satisfaction with my experience. He really appreciated my amiable attitude and was happy he did not have to try to come up with a solution to satisfy me on his own. On the drive home the braking system performed flawlessly! Thank You Parkway! From my whole experience I would recommend Parkway to anyone and everyone for their service needs and I will definitely be returning next time my Jeep needs any work at all.

Honest and reliable service department that gets the job... - sj

Honest and reliable service department that gets the job done right. Thankful Alex was able to explain to me what my vehicle needed and why.

Great Service Department - abutcher

Been bringing my 2008 Dodge Grand Caravan here for service since I bought it new, and as a 10 year old car with 200,000+ miles, it needs its share of work. Everytime I've brought it in, the service advisors and mechanics have been thorough, fair and have provided quality work. I highly recommend and would only buy Chrysler vehicles with the Maximum Care Warranty package, google it. It gives you lifetime unlimited miles mechanical coverage.

Craig in service gave us superior customer service during... - fjaissle

Craig in service gave us superior customer service during the pandemic. His whole service department is always friendly! Thanks again for a outstanding sales and service department

Service dept & Donnie went above & beyond to find an - Cheryl

Service dept & Donnie went above & beyond to find an issue with my 2017 Jeep Renegade. (It wouldn’t start first thing in the morning but after awhile would start all day long) nothing in the memory bank. Service worked with *STAR* and found the right download & kept it a couple more days to make sure it started in the morning. Excellent service!!

These people are great. - Jeepguy

These people are great. love my new Jeep. Wonderful place to visit. See you soon

As always we have had amazing service and we will... - tkitchell

As always we have had amazing service and we will continue to bring our vehicles back. From the time we come in to the time we leave very friendy employees

Brought my dodge ram in for service. - Boat

Brought my dodge ram in for service. Was a great experience. Mike was very helpful and didn't take long at all. Great place to go for service.

So glad we found Watson Benzie, a great service - Guy W

So glad we found Watson Benzie, a great service department with knowledgeable, professional, friendly staff. The entire service staff have been great. Would highly recommend this dealership for superior service and customer experience.

Always great service, prompt and courteous We bought our - Marywo

Always great service, prompt and courteous We bought our vehicle here and they remember us and make sure to say hello when we come for oil changes and such. Help us to save money too!

Stopped in after shopping in Manistee with a sudden loss... - JohnSedlock

Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!

really great fast service. - bryanhoway

really great fast service. I don't have any complaints. Service team member was kind and caring. Thank you.

Always greeted with a Kind and courteous staff. - Ms. Love

Always greeted with a Kind and courteous staff. Makes the dealer experience better. Thank you

Great service - did a tire rotation along with oil change - Lagaey11

Great service - did a tire rotation along with oil change and wiper blades replaced plus safety inspection-Thanks

Awesome people & great service, will definitely be coming - Propicks1

Awesome people & great service, will definitely be coming back to see Trevor & the gang at Northland.

My service was quick with no delays. - Arnold

My service was quick with no delays. They did a great job. I will definitely use them again.

They (Jennifer) did make it right! - Catbits

They (Jennifer) did make it right! My vehicle was cleaned. I was unable to remove the bad review.

The service here is terrible. - me

The service here is terrible. They are always short-staffed on technicians. It takes weeks to get an appointment. When you finally get your vehicle in for the appointment, it can be several days before someone looks at it. Recently, they had my car for a couple of weeks, saying that the part they needed was held up in Mexico. I went into the office only to find out that the part had arrived a week before. I've had to bring my vehicle in multiple times to address the same issue. The first time they misdiagnosed it, they fixed the wrong issue. The second time, they claimed to fix it, only to find out that the problem still existed the next day. It won't be long before I sell this car and move on from Jeep.

You make an appointment to have something looked at and - Tjbsmw

You make an appointment to have something looked at and they want you to leave it with them for 1 -2 dayd before they will look at it