180 Michigan Chevrolet Service Centers

Moving from Howell to Ypsilanti required local Chevrolet - Jay

Moving from Howell to Ypsilanti required local Chevrolet service center to be changed to Saline. I am happy experiencing customer service beyond expectations. Smiles, friendliness, & willing to communicate. Quick turn around: Wednesday my check engine light appeared. I called then dropped off Blazer overnight for tomorrow morning diagnostics. Thursday I received call and picked up vehicle. Delightful, fast & efficient service. Special thanks to Lori 202 for taking care of this service request. You're amazing!

Splash shield was dragging on the road and we had 200 - Tom

Splash shield was dragging on the road and we had 200 more miles to drive. Ryan put it up on the hoist immediately, put some new clips on and we were on our way in under 15 minutes. They really saved the day for us on our long trip. Didn’t even charge us. Thank you Ryan!

Had Sasha Stikeleather when checked the vehicle in. She... - HannahB

Had Sasha Stikeleather when checked the vehicle in. She was very nice and friendly. She told me about all the options and some other things that would be recommended for my vehicle while i was there. Bradley McNally worked on my vehicle and he was very fast and got the job done! I didnt even need to take the shuttle service anywhere because my vehicle was done before I knew it. There is a nice customer waiting area with magazines, tv with coffee, tea, etc. Overall I rate my service as excellent! Thanks to all who helped me and worked on my Traverse : ) Hannah customer #539286

Excellent service Jordan took care of my Jaguar and got - cpalmer01

Excellent service Jordan took care of my Jaguar and got me back on the road!

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

Recently had service on my car and they overcharged 2 - Bco62

Recently had service on my car and they overcharged 2 hours labor. DO NO GO THERE! They rip people off

TEAM ONE IS THE BEST - gbuffin

Worked with Eric he was awesome not sure who wrote these other reviews but they must not have been working with the same Eric. thank again for the fine service.

Treated like family in an hour of need - pogue

We were on our way to Traverse City from Chicago when our Oldsmobile broke down. Despite all of the expense and inconvenience of needing a major repair miles from home, Julian in the service department helped us tremendously. I feared we might be treated as second-class customers because we had an old car and were dumped by fate at their doorstep, but Julian treated us like family. Although there were hiccups getting back on our way, the stressful circumstances were mitigated by Greg Murray handling our after-hours phone call. They stood behind their work 100% when we were essentially helpless and stranded. Julian made it possible for us to save what we could of our trip, and took care of all of our follow-up phone calls and questions. These guys really went above and beyond and have earned my loyalty. Someday, if we are in the market to buy a new car, we are going to drive to Hudsonville from Chicago to do so.

Service after the sale means everything to me! - Terry Schollmeier

Service after the sale means everything to me!! With this expectation, Tyler Automotive exceeded my expectations and I give them a 5* rating!!!

The service department of this dealership helped me out - petej.

The service department of this dealership helped me out in a big way when I was visiting from out of state and having trouble with my FORD truck! I was driving through Kalkaska, MI on a horse trip as part of the Shore to Shore trail ride across the state of Michigan. I was from out of state and was in a bind as the "check engine" light came on in my F350 Ford truck. I took my truck to Serra Ford early on the morning of June 6, 2024 before they were open and left it with an explanation of my situation. They called me at 7:15am and told me that they "would be happy to take a look at my truck in 3 weeks if i could leave it there?" I asked if they could even tell me if it was safe to drive? They said that they would have to evaluate it to find that out and that they didn't have any time to do that! I was furious with their lack of customer service for a FORD owner from out of state in need of help! So I called the Chevrolet Dealership next door (Voice Motor Sales) and they were willing to work me into their schedule and even offered to WALK OVER TO THE FORD DEALERSHIP TO GET MY TRUCK!!! They had to order parts and had my truck fixed that day! So the Chevy dealership fixed my FORD truck for me!!!

Minor issues but received great service. - MarkJ

Had a minor issue during the cold spell which I had truck taken in to review. Team at Wally Edgar. checked on open recalls--fixed, checked past work done. Adjusted and verified fix. Took care of minor issue and found some other minor items and Added air in tires as they lost some pressure in the cold. Marc called me 4 times to give me an update to make sure I knew how it was going and when I would get my car back. Marc even gave me the option as all items were not complete but said I could pick & schedule another day to bring back or it would be another day to completely fix. Overall very happy with the team I worked with on this visit.

I was super please with the staff at Young Chevrolet! - jcbdhv2

I was super please with the staff at Young Chevrolet! I'm up working from another state in the great state of Pure Michigan! I needed a window regulator and a replaced key fob. The staff welcomed my graciously and took me right in. They solved my problems very promptly! The charges were extremely fair, and I would recommend anyone and everyone to do business with Young Chevrolet in Ionian, Michigan! Wishing everyone the best! Thank you very much, Jeffrey C. Bulsa

This USED CAR dealership doesn'T realize that people buy... - geecheeme2

This USED CAR dealership doesn'T realize that people buy and sell used cars. I went for an oil change. I made an appointment via the internet using my name. Talked to Glenn in the service department using my name. When I checked in for the appointment, I gave my name. This dealership only goes by the name attached to the VIN number. So I waited about half and hour after my oil change was finished because these people called my car's previous owner's name, not mine. When I went up to the cashier, I asked if my oil change was done. She asked if I was "Linda". I told her "no, my name is michelle". She then informed that they "go by the invoice". So I sat there for half an hour because I did not know my dead mother, whose name is Linda, brought her car to this dealership? My mother hadn't driven my(this) car in almost 4 years. How am I to know that she brought the car here? Why did I bother making an appointment in my name if they are not going to use it. What about people who don't know the previous owner's name? How long do those people wait? I want you to know that I was so upset by this expierence, that my sister had to call on my behalf and speak to the service manager. He was completely useless. He doesn't understand that people buy and sell used cars either! He didn't care that he has lost business because of this. I won't be back. My sister won't go at all and her car needs some very expensive repairs. We are now telling our father, who hopefully, won't be back. I told all my co-workers, who now won't be going. All of us would rather pay more at Master's Oil Change and Car Wash, just to be called by our names!