181 Michigan Chevrolet Service Centers

I ask why 4000 miles? - vsmolinski54

I ask why 4000 miles? GM recommends 7500-10000miles on oil change. Rude service Eric

Another great service from Kool Chevrolet. - robertkarnicki

Another great service from Kool Chevrolet. Stacey Novak you are the best. I will choose this place when I need service again.

Great Job to all. - birdlady1958

Your service department is great. Jason has always been very help full , all of the men & women that work in this department are always friendly.

This is a friendly dealer who does what it takes to keep... - pauliem

This is a friendly dealer who does what it takes to keep a customer. I have had complaints and they were resolved. I have purchased a car for my daughter and myself and will continue to give the dealer an opportunity to sell me another. Reference the ratings: you have to be pretty bad to get a 1 and near godlike to get all 5s. Thats my rating system. ; )

The best customer Service - Miguel04

I was driving from Canton Mi to St.Joseph when my air conditioning had broke down, I was,able to Google the dealership location. When I arrived I was politely greeted by Ralf who reassured me that everthing will be taken care of and informed me that the overall time would not be long. In mind I was like great! What else can go wrong and nothing did. My car was fixed and looked over within 1 hour . I recived a follow up call within 2 hours to see how my air conditioning was working and a thank you card in my car. I have never been so impressed with the customer service, promptness, honesty and would highly recommend , Ralph who answered all my questions that I had abt my car and ect. And anyone who wants great service should go to Le Valley.

I can do that for you? - Traveler

It wasn't the need for immediate application of high tech analysis of a troubled electronic system. It was the thing you dread even more while traveling, yes a " holly &%#@" tire puncture. And thats what I got, The TPMS worked and sounded the alarm to stop and check the suspect tire. Yep, thats down, and the run flat tires will let you limp back to the nearest town and repair shop. To my luck it was McGuire Chevrolet in Clare, Mi. Who quickly logged me in to service and had a knowledgeable tech available to investigate the trouble source. The tire was properly repaired aired up, leaked checked and back on my 2017 BMW X3 X35i. On the road again ! Lucky me for stopping here ! Thanks McGuire Chevrolet !

Flat tire, blowout - Cindy A Kemp

Extremely low tire pressure, unable to refill air pressure. Called for assist, car was located a short distance from dealership. They were able to send service out to HELP, attempted to refill pressure in tire. Needed to put on my space saver spare, assisted me in the pouring rain. Service man (Weston) called back tire info to order a new tire. I than was able safely go home

As always easy in easy out. Right on timeMidway... - kevanpeet

As always easy in easy out. Right on time Midway Chevrolet is the BEST I’m as pleased as punch again I have bought 23 vehicles from Midway and was pleased with al of them and the service for many years

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

We bought our current car from the Randy Wise Auto Mall... - MissyAnne138

We bought our current car from the Randy Wise Auto Mall four years ago. It has been nothing but a joy to drive! The service team at Randy Wise is excellent! John gets our car in and the work gets completed in a timely fashion everytime we bring it in! John goes above and beyond to help us out and we are so thankful for him! He deserves a raise and employee of the month! Great work John!

Worst service Experience ever - Jessifbulkstreet

The new Richardson Chevrolet, Gladwin had my vehicle in shop for 8 days for new tires, front end alignment, and 1 new tierod. I received a message mid week that the work was complete and was quoted the amount due. When I returned this call I was told work had not even begun. I was not offered a loner and finally had to ask for one in the 5th day! Went to pick up on the 8th day. Unloaded daughter and car seat, loaded her into my vehicle drove off...front end alignment had not been done. Drove back, moved my child again from one car to the other and was told..."you are next in line" this process has been nothing but chaos from the moment I walked in on Monday April 22nd. Today is April 28th and I still do not have my car. There is no excuse for such poor service. Thus dealership is in transition of ownership and the service person in charge of communicating with the public had no idea what was going on.

Mitch did a great job and was very helpful getting me the... - Sandyverspoor

Mitch did a great job and was very helpful getting me the best deal and making my dream car possible. Highly recommended for anyone looking for a new or used vehicle.

Tired Old Dealer Tricks - bigwaterguy

We were on vacation and having trouble with my truck (Chevy) so I drove it directly to Rodenroth because I was not familiar with anyone else in town. Understanding the fact I was on vacation in a town I was not familiar with, I knew I would get charged more than I should but did not have many options, continuing to drive the truck would result in catastrophic failures. When they called me to tell me what was broke, they also told me my front brakes (pads and rotors) were "shot" and in serious need of replacement, they would be happy to take care of that at the same time for a highly inflated fee. I declined the brake work and paid the high dollar to get the truck back on the road. When I get home I wasted little time getting my truck to my local mechanic, going so far as to have him order the parts so there was no time wasted. He took the front tires off and showed me the pads had 75% life left and the rotors had average wear. No work needed. Nice job Rodenroth on continuing to be the reason that dealerships have a bad name.