181 Michigan Chevrolet Service Centers

Top notch sales and service - LHall

Excellent service every single time I walk through the doors! Got an amazing deal on a 2019 Traverse. A+ repair after my Traverse was hit, got it back better than new, you can't tell it was ever in an accident and it was shiny clean. 100% would recommend to everyone I know!

Kevin was great. - SteveO

Kevin was great. Best Service manager on the planet. He always has taken care of all of my vehicles purchased through this dealership. Give this man a raise. Thanks as always for a great experience. Steve Kline

Great customer service. Regina went above and beyond the... - h.trumain2

Great customer service. Regina went above and beyond the make this experience as comfortable as possible and made sure that we were informed throuhout the whole process.

Great place to have your car serviced. - Carl

Great place to have your car serviced. Purchased a new Equinox from Knapp in 2017. We have been very happy with their service and fair pricing.

This is a friendly dealer who does what it takes to keep... - pauliem

This is a friendly dealer who does what it takes to keep a customer. I have had complaints and they were resolved. I have purchased a car for my daughter and myself and will continue to give the dealer an opportunity to sell me another. Reference the ratings: you have to be pretty bad to get a 1 and near godlike to get all 5s. Thats my rating system. ; )

The best customer Service - Miguel04

I was driving from Canton Mi to St.Joseph when my air conditioning had broke down, I was,able to Google the dealership location. When I arrived I was politely greeted by Ralf who reassured me that everthing will be taken care of and informed me that the overall time would not be long. In mind I was like great! What else can go wrong and nothing did. My car was fixed and looked over within 1 hour . I recived a follow up call within 2 hours to see how my air conditioning was working and a thank you card in my car. I have never been so impressed with the customer service, promptness, honesty and would highly recommend , Ralph who answered all my questions that I had abt my car and ect. And anyone who wants great service should go to Le Valley.

This dealership went beyond any other. - Jcloves2

This dealership went beyond any other..Casey and Bob were both great.my truck had alot of issues and they worked on it until they got it running great. I definitely would recommend it. Thank you for all you did ..Jean

I can do that for you? - Traveler

It wasn't the need for immediate application of high tech analysis of a troubled electronic system. It was the thing you dread even more while traveling, yes a " holly &%#@" tire puncture. And thats what I got, The TPMS worked and sounded the alarm to stop and check the suspect tire. Yep, thats down, and the run flat tires will let you limp back to the nearest town and repair shop. To my luck it was McGuire Chevrolet in Clare, Mi. Who quickly logged me in to service and had a knowledgeable tech available to investigate the trouble source. The tire was properly repaired aired up, leaked checked and back on my 2017 BMW X3 X35i. On the road again ! Lucky me for stopping here ! Thanks McGuire Chevrolet !

Flat tire, blowout - Cindy A Kemp

Extremely low tire pressure, unable to refill air pressure. Called for assist, car was located a short distance from dealership. They were able to send service out to HELP, attempted to refill pressure in tire. Needed to put on my space saver spare, assisted me in the pouring rain. Service man (Weston) called back tire info to order a new tire. I than was able safely go home

As always easy in easy out. Right on timeMidway... - kevanpeet

As always easy in easy out. Right on time Midway Chevrolet is the BEST I’m as pleased as punch again I have bought 23 vehicles from Midway and was pleased with al of them and the service for many years

I can't express strongly enough to STAY AWAY! - bruce.collick

I can't express strongly enough to STAY AWAY! This is a long story, so I'll just hit the highlights. Quite some time ago, I was shopping for a used SUV. I had CASH in hand. I was looking over one at Moron er, Moran I was interested in. The sales guy slowly walks over, looked at me and said, and I quote "You can't afford this car." I vowed to never step foot on their lot again. However, recently I needed some warranty work done (purchased at another dealership of course) and jumped throuogh their hoops to get an appointment. The work was assessed, parts ordered and the job started. Several days into a job that was supposed to take 2 days, they gave me some story about it needing paint and it will be ready tomorrow afternoon. Several days later, I called for an update and was told the car was waiting to go for painting. Obviously someone was lying. When I finally went to pick it up, i noticed a HUGE SCRATCH. They tried telling me "It must have been there when you brought it in." It was NOT. Then they said, it must have happened when the part failed then. Then it sould be included under warranty, FIX IT. They basically refused and only buffed it out. It was too deep for that, but that was all they would do. There is much more to the story, such as the manager literally yelling at me and calling me a liar, accusing ME of trying to cheat them! I finally just walked away before completely losing my temper and ending up in jail. I will NEVER, EVER, do business with ANY of the SEVERAL dealerships Moran owns. I suggest that You stay away from these lying, cheating, miserable SOBs too. Tell all your friends too.

My Onstar service diagnostics reported that an engine - Terry

My Onstar service diagnostics reported that an engine service light is on and needs attention. I went to a local car repair shop to see if they could help with that and was told by them that the engine light diagnostics is reporting that an EVAP (evaporator-emissions vent system performance is failing. The repair shop said that there is a couple of emissions parts that may have failed and that the car is still under warranty until 2026. My car is a Chevy Trax 2016. They also said that GM will check and will install the part and that I will not have to pay anything for the part because still covered until 2026. So I took the car to Moran Chevrolet on 09-27-2024. The Service Advisor-Matt Burke told me that they will run diagnostic check and if part is covered under warranty then no charge but if not then there ill be a charge of $210.00. I had to leave my car there the whole entire day to have the work done. At the end of the day at 5:30pm I get a call from Matt Burke stating that the part cost $279 and the labor cost $671= $940.99. I was overwhelmed by the massive cost for this service done today!!! Not happy! Very upset! I also confronted the Service Manager afterwards of the HUGE price gouge of the labor. This car with the under 60,0 miles and still 2 years under the 10 year warranty period should not have to pay that kind of cost for this issue. 3 times the cost of the part just for labor...ridiculous! neither the service advisor or the Service manager is willing to negotiate any price change difference. I am still waiting to hear from the Manager of the Dealership. I would like a discount of $200.00 inflated labor charge. I am also placing a complaint with the Better Business Bureau (BBB) and the State of Michigan Attorney General Office for price gouging.

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

We bought our current car from the Randy Wise Auto Mall... - MissyAnne138

We bought our current car from the Randy Wise Auto Mall four years ago. It has been nothing but a joy to drive! The service team at Randy Wise is excellent! John gets our car in and the work gets completed in a timely fashion everytime we bring it in! John goes above and beyond to help us out and we are so thankful for him! He deserves a raise and employee of the month! Great work John!

Mitch did a great job and was very helpful getting me the... - Sandyverspoor

Mitch did a great job and was very helpful getting me the best deal and making my dream car possible. Highly recommended for anyone looking for a new or used vehicle.

Tired Old Dealer Tricks - bigwaterguy

We were on vacation and having trouble with my truck (Chevy) so I drove it directly to Rodenroth because I was not familiar with anyone else in town. Understanding the fact I was on vacation in a town I was not familiar with, I knew I would get charged more than I should but did not have many options, continuing to drive the truck would result in catastrophic failures. When they called me to tell me what was broke, they also told me my front brakes (pads and rotors) were "shot" and in serious need of replacement, they would be happy to take care of that at the same time for a highly inflated fee. I declined the brake work and paid the high dollar to get the truck back on the road. When I get home I wasted little time getting my truck to my local mechanic, going so far as to have him order the parts so there was no time wasted. He took the front tires off and showed me the pads had 75% life left and the rotors had average wear. No work needed. Nice job Rodenroth on continuing to be the reason that dealerships have a bad name.