131 Michigan Buick Service Centers

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

2011 Enclave - Rach868

I dropped my car off with what I thought were big problems. My ignition wouldn’t release the key and a whole bunch of other issues happened simultaneously. Not only did they fix what turned out to be an easier problem, but, sent me to lunch and let me borrow a car for the evening while trying to figure out the problem. I had been quoted an enormous amount thru a closer dealership. Groulx reinstated my faith in dealerships. They treated me very very well. Thank you.

This is the 2nd time they had an excuse as to why the - bondo1954

This is the 2nd time they had an excuse as to why the work my 2016 Silverado was not done when scheduled. Fist time they kept it 2 days before even working on it. Excuse was 2 techs were on vacation. Appointment for this was made by them when they knew they would be short staffed. This time supposedly the tech that was going to repair a non working winshild washer pump when home sick. In all fairness they did get my oil changed and winshild wipers replaced. The worst part is I had to call them after 3 and a half hours to find out what was going on.

Great customer service. Regina went above and beyond the... - h.trumain2

Great customer service. Regina went above and beyond the make this experience as comfortable as possible and made sure that we were informed throuhout the whole process.

I ask why 4000 miles? - vsmolinski54

I ask why 4000 miles? GM recommends 7500-10000miles on oil change. Rude service Eric

The absolute only place that I get my cars serviced at! - Michael Johnson

The absolute only place that I get my cars serviced at! Very thorough with recommendations and how best to plan for the future. I had the chance to work with Larry and it was good catching up with Dave and TJ! Outstanding customer service! See you all in a few thousand miles!

Good Morning ☀️ Ben the Service Man was very Honest and... - Robin Johnson

Good Morning ☀️ Ben the Service Man was very Honest and Professional we need more people like him. Thank you for the Good Customer Service Ben!

the thing i like the most about them is they always get - kmeredith

the thing i like the most about them is they always get me in when i request even if i call at the last min.

Great service experience. Took my Terrain in for warranty... - jhparrott

Great service experience. Took my Terrain in for warranty work and really appreciated the technician video of the multi-point inspection. Full transparency at its best. Great communication and efficient, COVID-safe processes, too.

I had an emergency. The radio would not turn off. Yes, I... - bfginc

I had an emergency. The radio would not turn off. Yes, I pushed the on/off button and had the motor shut off with keys in my hand. At 10 PM Joe Lunghamer said he would tow my 4 day old car in the morning and fix it. Sean Snyder service manager,his staff and Ted got the car to me in perfect working order. The sales process with Mike Porter, Gen Sales Mgr, Kim & Kurt was superb.