143 Michigan Ford Dealers

Simple oil change, not much to say about the visit. I... - mdeyarmond

Simple oil change, not much to say about the visit. I was in and out in a half an hour they did their job, I got my oil changed.

I am always satisfied with The Dean Arbor Dealership in - Rascal

I am always satisfied with The Dean Arbor Dealership in West Branch Michigan. Service is exceptional. Products are of high quality; in this case a used car was purchased. I speak highly of this dealership to all my friends and family.

My sales man was extremely helpful with my wants and... - Pft23811

My sales man was extremely helpful with my wants and needs. Randy went above and beyond to drive me home when I needed a ride

The experience was excellent as it is usually is. - Cbosse

The experience was excellent as it is usually is. Chuck is knowledgeable about the Ford product line and very helpful.

Really transparent, no pressure salesperson(I bought a - shellyfargo

Really transparent, no pressure salesperson(I bought a used car)...finance person also-no pressure, and had a very smooth and quick process...Really happy-my car was suggested to me our salesman, after having looked at others that weren't appealing to my eye/needs....So happy, relieved, and grateful to have been directed to my perfect suv for me(color and all):)! Thank you! Shelly

Great experience on my order and delivery of my new - zee12

Great experience on my order and delivery of my new truck. Hagen was honest and did everything they said they would do. Phil was very helpful, and never pushy.

Purchased a 2020 Ford Edge from Albion Ford on October - Loulou

Purchased a 2020 Ford Edge from Albion Ford on October 29, 2022. Richard in finance was rude, pushy and very unprofessional. In May the windshield wipes quit working, in June my front collision sensor came loose, then my cruise control quit working (probably due to the sensor failure). Spent $700 to get it fixed so I could sell it. When I went to sell it, I was told it had been in an accident (car facts) that was not disclosed before my purchase…illegal. I took a $8K loss to get rid of this piece of junk! I WILL NEVER GO THERE AGAIN! Dishonest employees who just want to rip you off! ALBION FORD IS TERRIBLE!!

The sales people were very nice and made me feel - Mikedeanm

The sales people were very nice and made me feel comfortable and they were very helpful

Find a dealer that doesn't tack on Additional Dealer... - AutoShopper2022

Find a dealer that doesn't tack on Additional Dealer Markups. One thing that I will say - at least they are honest about it. That is better than you will see for other dealerships. In a period of record profits per vehicle, don't fall for the excuses for ADMs and unnecessary overpriced dealer add-ons. This downturn won't last forever and the dealers with integrity will rise to the top. Shopping for a 2022 Bronco Sport and ended up purchasing at a non-local dealer. $3000 ADM for a mass-produced, readily available vehicle blows my mind. Just bought a new 2022 Lincoln Aviator Black Label - one that I could have ordered from here as well. I, again, was forced to go to a non-local dealer to get my deal. No ADMs, no MF (money factor) mark ups, no games.

Very helpful, friendly and timely. - Cheryl Knight

Very helpful, friendly and timely. All were very welcoming. Customer service was awesome here...unlike a lot of businesses nowadays.

Fast and friendly oil changes - Danielle11223

I enjoy making the trip from Galesburg to Plainwell to get my oil changed. Everyone there is alway nice, friendly, the waiting room is always clean, and my service is always completed quickly!

We ordered a vehicle with Matt Schaeding and he was - Emily

We ordered a vehicle with Matt Schaeding and he was fantastic every step of the way. Only complaint I have is that they told us they’d call every time there was a status change with our order and didn’t but I could track it online.

Service vehicle - fmorey

Excellent service have been dealing with Bob Mathers Ford for many years and have purchased 4 vehicles! Friendly staff and service is top notch. Very happy!!

This place was amazing and al of the people are friendly - klkarcher09

This place was amazing and al of the people are friendly and know what they are doing! I would recommend them to anyone!

I always have a great experience at Fred Grande Ford. - 1tcorey

I always have a great experience at Fred Grande Ford. Whether it is with "my" salesman Cody or in the service department with Chip. I ordered a Maverick in 2022 and I was kept informed all along the way until I took delivery. I also get the same courtesy from the serbive department. The work is done on time and done very well.

I bought an F-150 from Sieman’s Ford in 2018. - William Hurst

I bought an F-150 from Sieman’s Ford in 2018. A good truck but recently the wipers would not stop going even if turned off. It turned out to be an electronic part, and Siemans replaced it. All competent but here is the praise. John in Siemans service department was diligent in helping get the repair claim accepted by Zurich insurance on the extended warranty I bought through Siemans. He called them several times after they initially stalled the claim. I appreciated his going to bat on behalf of me, a Siemans customer. I also appreciated his overall professionalism in handling the servicing of my truck. Hooray for Siemans Ford truck service!

Multi point inspection NOT DONE - TO TRUSTING

UPDATE Im on SSD from 2 back surgery's and 3 neck surgery's I finally saved enough money to get the AC checked as it did not work. I bought it in December so I could not tell. And they told me the AC works, As it went threw our multi point inspection. I all ready had to have the front struts and rear autoride shocks and upper and lower ball joints Repaired. As the steering wheel would shack An this cost me $1100.00 for that repair. Which I was told was all inspected and in working order. Now the repair shop called and said the rear AC albumin line has a hole in it and there is no Freon in the system. And the repair will be $1248.00 DO NOT TRUST ANY ONE AT THIS DEALER THEY WILL SAY ANYTHING TO GET YOU TO BUY A VEHICLE FROM THEM. And dont buy there extended warranty as they would not cover this as they said it was a preexisting problem just like the suspension

We were on vacation in Curtis, MI and our 2002 Ford... - Steve Schultz

We were on vacation in Curtis, MI and our 2002 Ford Explorer 4WD vehicle had a wheel bearing problem. I caused more damage driving a few miles extra in an unfamiliar location looking for a mechanic to look things over. The next day, we called Chuck Renze Ford in Newberry. The service department recommended a towing service that was prompt and efficient. The service department looked at our vehicle soon after arrival and tracked down additional parts from another city. Our Explorer was repaired prior to the upcoming Labor Day Weekend! We were surprised the repair was completed so quickly and we were able to return home from our vacation on schedule. Awesome job Service Team!

Bill Marsh incarnate! - Bluelatitude5550

Bill Marsh incarnate! Cary Evens is one awesome dude and deserves a raise. Sweet deal!

The staff at Bob Maxey in Fowlerville is great! - Happy shopper

The staff at Bob Maxey in Fowlerville is great! Love my new car and the help I from the Service department.

Very pleased - Terry

Purchased a used car and found exactly what I needed and was looking for. Glad I stopped in and spoke with the sales rep. Myles Engelhardt.

buyers Beware !! - baxter

Recently purchased a used 2012 Escape. Salesman Dave Guest Lied about repairs done to it prior to my purchase.Talked to dealer managerBRIAN LYNCH about the problem. He did nothing to solve the problem.This purchase was a bad experience. BUYERS BEWARE !!!!!!

Great service when passing through town - e_man262

I was vacationing in the area when my rear window was broken by stones from another vehicle. I called to see if a replacement window might be available while I was in town. It was not. Rick Bartels was very accommodating and professional. He had the service/body shop wrap my window with a temporary film to get me to where I was going. Great job by all there. The wrap was done so that it stood up to a couple thunderstorms without leaking and there is no noise on the interstate while driving. I would highly recommend.

Jim Martin did an excellent job taking care of my... - joeizworski

Jim Martin did an excellent job taking care of my purchase. Since I winter in Fl. he worked with my son and it is my garage

Very Happy With My Subaru Purchase AND Fox Marquette - dianel

I was searching for a smaller vehicle and I wanted a Subaru. I called and spoke to Ryan. I had found lately that few salesmen actually followed through and called back when they found something I might like. Ryan did call back. Ryan went above and beyond and found me the car in the color I wanted. Ryan made arrangements for the car to be brought from another State to Fox and let me check it out. I fell in love with the car :). I also had an amazing experience with the Finance Department. I worked with David and he was amazing I was able, thanks to David, to get an amazing interest rate, keep my car payment in the range I needed AND I was able to get the extended warranty, and heated seats I wanted installed. Everyone at Fox Marquette was pleasant and willing to work with me. I highly recommend if you are interested in purchasing a vehicle that you go see Ryan and for financing ask for David. You won't regret it!

Nice to work with. - mlavra1009

Nice to work with. The salesman was great! Only marked them as four stars because they didn't come down quite as much as I think they should have.

Worst service ever. - Cloy

Had to have my truck towed in The day after Labor Day weekend after breaking down on vacation. Rode my motorcycle to the dealership in the rain because I had no other choice without any phone service there. Requested the vehicle be towed in. At 9:20 AM Joe the service guy told me he would have the truck picked up in the morning. The tow truck finally showed up at 2 PM. Had the truck towed in. They said they would have to order the parts and they would be in the next day. After waiting with my wife and in-laws to hear the next day that the truck would be done. After no call from Joe I called him after we were all packed up and ready to go and when he answered the phone he said the parts never showed up. No call no nothing! Then he told me Ford did not even have the part. After calling my local parts guy at my local Ford dealer in Ann Arbor. He directed me to a dealer that had the part in stock. Which I called them and had the part overnighted to the Ford dealership there in Mackinac. Which of course I had to initiate and pay for the cost. Call Joe the next day and he said Part had not been in yet by noon. Eventually the part showed up. Again no call back from Joe. So I call him again. He tells me they can’t get the old part off which is a transmission line that is leaking. So again I am stuck! Then after talking to him he comes up with they can put a hose on it and Clamp it down that will get me by. At this point I am ferously mad at the service I have gotten so far. My wife convinces me to go in and just get the truck. When we get there they are still not done with it. The mechanic is filling the transmission with a turkey baster, yes a turkey baster! Because they do not have the proper tools. Finally he takes it for a test drive and brings it back. We are waiting in the lobby. Joe is ready for me to pay for the ridiculous repair but I tell him I want to go start the truck and make sure it is not leaking. When I go out to start the truck, I noticed that my key that is a special chipped key cover is broken. I go back in and ask him what happened to my key. He says I don’t know. I say I know for a fact it was not broken when I came in. My wife finally convinces me just to pay the $380 and get out of there. Which I did to avoid going to jail! Now I have to take the truck to my local dealer and have this all repaired the correct way and pay again. Folks let me tell you something I will walk before I take any vehicle into this dealership ever again. I have a business in Ann Arbor. I have dealt with several dealerships. This is by far the worst nightmare and most terrible service I have ever had from a dealership in my life! If you are in the area take the time to find somewhere else to go. They have no clue how to run a business or do proper repair. Did I mention we had to sit and wait with my in-laws for three additional days waiting for them to call and tell us what was going on with the truck which they did not. I had to call every time to try to get some type of update. Where is the service of my life! Chuck/Ann Arbor.

I didn't get a response for a week and all it said was - Antianira

I didn't get a response for a week and all it said was that the truck I asked about was still available. There was no reference to what truck I asked about and no other information was given even though I had asked a couple of questions about it. They didn't even bother to respond on the dealership letterhead.

AWSOME people to deal with!! Thank you - nick&missy

AWSOME people to deal with!! Thank you

Traveling through Newberry on a weekend vacation, my E150... - RangerRandy

Traveling through Newberry on a weekend vacation, my E150 van developed a leak in the heater. The dealership was very accommodating in evaluating the problem and attempting to find a replacement part on a Saturday morning with other customers waiting. In the end it would have taken a couple of days to get the new heater core. I opted to try a leak stop product which allowed me to get home. There was no charge for their labor. All in all a very satisfying experience.