36 Massachusetts Toyota Dealers

From the moment I walked into the Toyota dealership, I - Kar_nico_therese

From the moment I walked into the Toyota dealership, I felt genuinely cared for—thanks to Jose, who is truly a godsend to everyone he serves. Jose didn’t just leased me a car; he took the time to understand my unique situation and did everything in his power to ensure I drove away in a vehicle that met all my needs. His compassion, dedication, and personal attention made the entire experience feel more like being helped by a trusted friend than a salesperson. The support didn’t stop there. James stepped in and sealed the deal, making sure I could take advantage of numerous Toyota benefits—all without breaking the bank. He listened, understood, and delivered exactly what I needed. And I can’t forget Clayton, whose continued service and support over the past three years have been nothing short of outstanding for both me and my family. Thank you to the entire team for your unwavering commitment to excellence. You’ve earned a lifelong customer!

TOTALLY AWESOME! - Olanzer Cameron

TOTALLY AWESOME!!!! This is my second car from Harr Toyota and the first experience has been awesome. The Harr Team are very knowledgeable and professional. They will go the extra miles to ensure your happiness. Martin Duffner aka Marti is a star guy… he makes anything happen!!! I noticed he is more interested in your happiness rather than just selling you a car. I am super happy with my car purchase and is now a life customer at Harrs Toyota Gold Star Blv. I gave a five star rating because there is only five stars on the rating scale, but in truth and in fact Harrs deserves a 10 star ratings. Marti am telling you, you are doing a superb job at Harrs. Thanks for your awesome support.

Had my 2010 FJ towed to Koch Toyota after serpentine belt - jwtew

Had my 2010 FJ towed to Koch Toyota after serpentine belt broke while in Leominster. Get a msg early next morning from Natasha Allen, Service Consultant. She got my FJ in, belt replaced and kept me informed of progress. Excellent tech work. Outstanding Customer Service, 5 Star. Natasha is the best.

I ultimately didn't buy here due to a simple lack of - cab

I ultimately didn't buy here due to a simple lack of inventory (I wanted a Prius Prime XSE in guardian gray, and they unfortunately they didn't have any in stock), but I still wanted to write a review to express appreciation for Joel and Harley. Joel in sales was kind and didn't apply any pressure on me whatsoever, and Harley in finance offered a helpful breakdown of what a leasing option would look like. I found them to be excellent to deal with and trusted what they were telling me in terms of pricing and options, and again, most importantly, they didn't pressure me whatsoever and simply talked me through my options. If they'd had inventory there, I would have absolutely purchased with them and recommend them highly if you're considering your own purchase.

My 2018 RAV4 was out of warranty and my seat belt buckle - Swentworth58

My 2018 RAV4 was out of warranty and my seat belt buckle broke. I was upset because it was the driver’s seat belt making the car unsafe to drive. I filed a a grievance with Toyota who return denied my claim, saying my vehicle was out of warranty. I finally reached out to Haddads management and got a hold of LESLIE. She listen to my issues and agreed the vehicle was unsafe. She arranged to have my seatbelt replaced and I am SAFELY driving again. THANK YOU LESLIE. You stayed with me until it was fixed and MADE sure I was safe. THANKS AGAIN LESLIE.

Jeffrey Guzman did a great job fixing my check engine - georgelloyd@townisp.com

Jeffrey Guzman did a great job fixing my check engine light even though my Highlander was a couple of weeks out of warranty. Very satisfied with the whole process.