21 Massachusetts Kia Dealers

Purchasing process couldn’t have been any easier. - JFOX14

Purchasing process couldn’t have been any easier. No hassle process thanks to Pavel and Matt.

Very pleased with our service at this dealership ! - M. Barrett

Very pleased with our service at this dealership ! Always willing to work with us on any issues with both our Cadenza's! Will always recommend this. Dealership and the Kia brand! Kias are showing up in our neighborhood all the time now!Michael B

I was very satisfied with my 30,000 mile tune up on my - Wendypecci

I was very satisfied with my 30,000 mile tune up on my Kia Sorento!

We purchased our 1st vehicle in the US at Pride Kia in - Adriano Machado

We purchased our 1st vehicle in the US at Pride Kia in Lynn. It’s a 2023 Kia Forte. Phil McCabe is the Sales Consultant who attended us. We could not feel more comfortable and happier with his collaborative and attentive attitude. Phil’s is one of those professionals you can count on at any time. We’re more than satisfied with his and PKoL’s support with regular maintenances and inquiries about promotions and deals Kia usually offers. I wish all the best to Phil and Lia Pride of Lynn. Adriano Machado

Jeff Cutler went above and beyond to help my daughter - mcarrese

Jeff Cutler went above and beyond to help my daughter with an urgent car repair on a Saturday when the Service department was closed. Could not have been more helpful or nicer about the situation. Can't thank him and Lev Kia enough!

It is rare that I've had occasion to visit a dealer for - wayfaster

It is rare that I've had occasion to visit a dealer for service so I really did not know what to expect. I was apprehensive, fearful to tell the truth, of the unknown! Our 2020 soul needed emergency care and Wagner Kia was the closest choice. I was fortunate enough to encounter Stan, the service manager via telephone. He was cordial and quite genuine and I began to feel confident I was in good hands. Though my vehicle was not purchased there, he prioritized my repair and kept me well informed to it's progress. All in all I was treated well by Stan and his entire staff. Overall I can confidently say these are reputable folks with good intentions and you can feel good about visiting them for your Kia needs. The facility was quite nice b.t.w. exuding a sense of professionalism and permanence. Thank you to Stan and the fine folks at Wagner Kia!

The associates at the dealership were welcoming and - Richard M.

The associates at the dealership were welcoming and interested in hearing what I was looking for. They made sure that I had the opportunity to ask questions regarding my concerns were addressed and were able to quick match me with the model of car I was interested in.

I was pleasantly surprised! - M Patricia McMillen

I was pleasantly surprised! It was the best experience I have ever had buying a car. Tony was determined to find a deal that worked for me. I didn't think he would but he did. Everyone was fabulous. Thank you, Pat

KIA of Dartmouth was great during my car buying process. - TARA

KIA of Dartmouth was great during my car buying process. Keith Brady was amazing. Keith kept me updated every step of the way. He was absolutely amazing from start to finish. Thank you Keith. Thank you KIA of Dartmouth.

Bought a brand new Telluride here a few month ago with - Emerson Del Mar

Bought a brand new Telluride here a few month ago with Francisco Perez. Short story is, Francisco was great, managed to explain all the steps for a out of state customer (Me) and explain features on the brand new vehicle. Thanks Francisco for such a great work!

“One dime down any credit” is a complete lie. - efaiella41

“One dime down any credit” is a complete lie. The guy that helped us seemed super helpful at first. We told him our car wrecked, we needed a new one, but didn’t have any money down. The guy told us the “one dime down any credit” isn’t actually true, and that we were basically stupid for listening to what the ad said. We told him over and over that we didn’t have any money down, and then he tried to put us in this car with a $1500 down payment and tried to rush us into agreeing. When we said we had changed out minds and we didn’t like the deal, he was unbelievably upset and unprofessional. Said we wasted his time and he “deserved an explanation”. Told us we’d never be able to make a deal anywhere else so we should go with his. NEVER GO HERE.

I believe the guy this sold me. - johnbflemings111

I believe the guy this sold me. The car was a good guy, but the guy they sent me to afterwards give me a low blowing offer for my vehicle trading only gave me $17,000 with mint condition. Only two years old I asked about the website listen it as a trade-in value is 22,000 and he says that that's not accurate after researching information after purchasing the vehicle. I noticed that you guys listed my vehicle on your website for $25,6860 I believe I got blow off trade-in value so I won't be doing business with you in the future

A massive thank you for the delivery specialist (Dehmane)... - Sikouassen1392

A massive thank you for the delivery specialist (Dehmane) and the sales manager ( Edwards ) you guys are professional and helpful … I love the way how you run the business, the place it’s a lot better than last time…keep it like this it’s great, thanks a lot

Great Buying Experience - NGC1718

eat experience! Jeff was so patient helping us decide what car would be best for us. He was willing to work on numbers and help with trade in value before we even came in. When we went down to test drive, he had the car out front waiting for us ready to go! The actual lease and pick up was seamless. Great job! Highly recommend Jeff!!

Decent Volkswagen service for your Kia - rk6772

The Kia service center isn't in the Kia dealership; it's in the Volkswagen dealership next door, and it's not well marked. The "pull up and honk" service seems to be more "pull up, honk, then get out and find someone." But they did do a good job servicing my car. They even washed out my WeatherTech floor liners, although they were pretty wet when I got back in the car. The weird part is waiting in the middle of the Volkswagen showroom while your Kia is serviced. I'm surprised Kia allows that; you'd think they'd rather have Kia customers looking at shiny new Kias, not Volkswagens. The waiting area has two overstuffed couches and a TV. For sitting and waiting, they're comfortable enough. For trying to work while you're there? Not so good. Hard to find an outlet, the labelled Ethernet jacks don't work, and there's nothing resembling a place to put down your laptop. That seems par for the course for Kia dealers, but other makes having as many upscale features as a Kia usually have some place for people to set up with a laptop.

Not a very good experience with this dealership. - Not an AutoFair Hyundai fan

Not a very good experience with this dealership. To start with, the car we had "Scheduled" to see (2021 Sportage EX) with "Nicco" (?) the online sales rep, wasn't available for sale due to it being a Lie as it had mechanical issues. The car they did have ready to show us was covered with pollen and not fully cleaned inside. It also appears that our CPO 2020 Kia Sportage wasn't given the stated 165 point Inspection (or any inspection at all) by Gervais Kia as one might expect before taking delivery.. During the test drive I found that the car needed the alignment checked as it was pulling to the side. I reminded the sales rep before we left the dealership about it and he said it would be checked along with the CPO inspection. I took the car for it's inspection sticker the next day and the shop showed me the alignment was pretty well out and was starting to cause the left side tires to "Feather". I called the dealership and was told by the sales manager to "Bring it back and we'll take care of that". I explained that this was supposedly done and it's not right that I have to waste a half day because Gervais Kia Failed to do what they promised. He agreed to having me get the alignment done locally and he would reimburse me for the cost. I emailed the bill that afternoon and have yet to be paid back by Gervais Kia. Two days later I was checking the washer fluid due to very little coming out while trying to wash the windshield and found that the wiper fluid tank was near empty. This caused me to check other fluids and saw the Coolant tank was Below the lowest warning mark. (I took pictures of this to show the dealership and have on record) To add to the list of Missed items, the drivers side handle/panel section is loose as if someone had removed it at some time. I would Never recommend Gervais Kia to anyone and I'm disappointed that Navy Federal would recommend Gervais to our members.

An Enjoyable First-Time Car Buying Experience! - Katie Kelly

I found the car I wanted online and reached out to the sales team to get more information. I was able to confirm it's availability and price within minutes. I scheduled a visit to the dealership and received a warm welcome by all employees. John in sales, came along while we test drove the vehicle and was very knowledgeable about car. The entire process was relaxed and enjoyable and John was extremely helpful and wonderful to work with. The next time I am looking for a vehicle I will be visiting York Kia of Medford because I know I will have an enjoyable experience. Thank you to the team at York Kia of Medford!

Excellent service from salesman. - Sutton4173

Excellent service from salesman. Prompt attention and good customer service. Would recommend to others and friends.

POOR BUSINESS - Unhappy

Purchased car in Oct 2015. Nothing but problems. They have had it over 12 days and that was for 2 visits. and ALL the problems still not fixed. Won't make a trade for my car that they are selling as PRISTINE CONDITION and 3 years older. Pretty poor!! They said they put too much into their lemon to do that! They fixed an axel a bent wheel, keep balancing it and I still get vertigo from the shake. They said I hit a pot hole !! They were decent and accommodating until they got tired of me and their repairs. Now they are very rude to me. Ya its my fault I bought a lemon. They gave me a clean fax too. Thats what really stinks. The car definitely has issues that were never disclosed. !!!!! Don't go there!!