5 Massachusetts FIAT Dealers

The customer representative, Jeffrey, was fully attentive - Blue

The customer representative, Jeffrey, was fully attentive to my questions and requests. He discussed my questions with the service technician so that I would fully understand the condition and needs of my vehicle. He was both direct and friendly. After I approved the repairs, they were completed promptly.

My salesman was very knowledgeable and helpful. - Jim Thompson

My salesman was very knowledgeable and helpful. He focused on the issues that were important to me. He was also accommodating about my time and schedule

HORRIBLE service! - MPestana

Scheduled and appointment for service. I was told 2-3 days. It took 16. Not even a apology just attitude. Lied to through the entire process. I was told I should have had it serviced where I bought it if I didn't like it. Wow.

Are you kidding me???You need an appointment for a lousy... - dragbikedave377

Are you kidding me??? You need an appointment for a lousy oil change ????? I tried to give this place a second chance but they are out.

I have never been treated so rude or been so discussed... - Sea103breeze

I have never been treated so rude or been so discussed with the service form a dealership or from any business actually as I was by the people at Fiat Norwood. From when I called for directions and they hung up on me to being asked after noticing my handicapped plates what was wrong with me and it gets worse that I can't even mention. I am not even going to get into how they deal with cars and trade ins. That was just down right insulting. Maybe it was because I was a woman coming in on my own and they thought they could walk all over me. I do not know but all I can say is STAY AWAY.