Mitch Carr is a great Mercedes service center and a great... - baramo
Mitch Carr is a great Mercedes service center and a great auto repair shop overall. I wish they worked on other cars so I could take all my cars to him. There service team from mechanics to shop manager (Hal), and to Mr. Carr himself are great people and make you feel welcome in the shop. They do not upsell you on parts you do not need, and if you bring in your own parts (new) they do not give you a hard time about installing them.
They provide you with a price before doing any work, but most importantly THAT is the final price you pay. There is no surprise shop fees, EPA disposal fees, or any other shenanigans that up the price at the last minute when you go to pay your bill.
Most importantly, they FIX the problem. I have an older Mercedes 420SEL and they have always properly diagnosed the problem and fixed it. No going back for the same problem. Also, they work clean. (What I mean is there are no missing bolts, clips, or other pieces when the work is done that happened with another shop much closer to me on Lee Highway in Arlington that left off parts and didn't do all the work that I asked). Again, Mitch Carr does very clean and detailed mechanical work, very impressed--and for a very fair price, especially for the DMV area.
Yes, I travel almost an hour to get to Mitch Carr because they are that good. They have a metro service where they pick you up and drop you off directly from the metro should you need it (there is also another station, forget the name, that also takes you to downtown Union Station-much faster than the Metro).
Anyway, just wanted to help out my fellow Benz owners.
Patrick
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