557 Maryland Used Car Dealers

No pressure-Great service and Car - Satisficed customer

The car buying experience was great. No sales or finance pressure. The sales person and the entire finance team were fantastic! I highly recommend Northwest!

Horrible - Yvette1

Lack of customer service. No personnel ever. Always having to wait more then 2 hours for people. No title yet, still waiting they constantly giving the run around. Very unprofessional place.

Great value and very helpfull and friendly stuff.will... - Srt5657

Great value and very helpfull and friendly stuff.will recommand . my sale agent was great

Rip Off Company - lsb77

This is the worst company that I've ever dealt with in my entire life. The sales manager Tim is rude and every unprofessional. He did not go over the paper work with me. All of the paper work states that Leo is the sales man and I had never spoken with at all. They advertised the car for 16K as the sale price and did all the paperwork as 21K as the sale price and this was never discussed with and I had no knowledge until I got home to look over the paperwork. I return the car the next day and was treated like trash. Tim stated to me that the deal was sealed and he wasn't going to take the car back and he could if he wanted but that was up to him. And the only way he would is if I purchased another car from. The finance paperwork still hadn't been sent to finance company because I called . The finance company told me to tell the company to reverse the loan and every would be fine. But Tim said sorry you signed the paper. Worst Company Ever DO NOT BUY A CAR HERE!!!!!!!!

Contacted twice for info they said they would make - dgrantpeterson

Contacted twice for info they said they would make available in their ad. Never contacted. Car still up for sale on your site and their website.

Great service. - brandon

Great service. I had my tires replaced for a very good price and Phil was very helpful. I live in VA and this is about an hour away but this place is night and day compared to Porsche Arlington. Porsche Bethesda makes you want to buy a Porsche vs Porsche Arlington service makes you want to sell it.

Answered all of my questions promptly and provided all - Greg

Answered all of my questions promptly and provided all information I requested in a timely manner..

Great Experience! - DAlymov

Came in to look at a 2014 Volvo S60 T5 AWD. Frances was very detailed with showing me the car, and gave me an excellent overview of the features, financing, etc... She was very friendly, enthusiastic, and knowledge about Volvo products. I enjoyed the fact that there was absolutely "no-pressure"involved, and I am grateful that kind of approach. The test drive was wonderful, and car was a charm. Very clean, and in superb condition. Driving this Volvo was a true pleasure. The facilities are very clean and welcoming. From what I noticed, all their cars are in top notch shape. I would certainly recommend this dealer to anybody looking for a used car. This is a very welcoming dealership, which is a rare quality nowadays. Thank you again Frances for the wonderful service!

They cost me alot of money some simple repairs took 2... - michelle mulvey

They cost me alot of money some simple repairs took 2 days 3 days then this last time 8 days and my car could not be acounted for for 8 days. I had to call the police for help and I was going to report the car stolen 400+ miles when it was returned and more problems loss of work and 400 dollars in rental fees. Crooks liars now I have to take them to court to make them take the car back this is not the car I bought!!!!!

HONEST PEOPLE WORK HERE - Doug J.

I have purchased 2 cars from Mike at Sir Michael's and couldn't be more satisfied. It's a family owned and run business with his 3 sons and wife working there. They sell good quality used cars and stand behind their product, They also have extended warranties that are priced very fairly. I have sent a family member to them and a few friends, all with the same results, great car at a great price. I would recommend to them any one. One thing I think people have to understand about these reviews is if people have a bad experience, they will tell everyone and write a review. It's rare someone like me writes a review when they are happy. I would take that into consideration when reading bad reviews. I highly recommend Sir Michael's.

Everytime I even try to set up an appointment, the place... - abduscias

Everytime I even try to set up an appointment, the place is booked for 2-3 weeks. I keep getting the runaround on my warranty and they want to charge me a fee to even look at the car-if i can squeeze an appointment in. Last time, I was charged $89.00 a day for a rental because they kept my car for 2 days, even though it was a 1 day work schedule. I will never go here again or buy from this company!

Excellent - bax11148

I purchased a 2005 Corvette from SMH auto in September 2018. I couldn't be happier with the service and professionalism of this auto dealership. My salesman Corey gave me his personal cell number in case there were any issues and he never had a problem getting back to me. The owner Sam went out of his way to go over the car with me and go over everything he knew about it from when he purchased it at auction. The car wasn't originally for sale as Sam's wife had been using it as her car, but when I expressed interest in it, he got it inspected ASAP and I was driving it off the lot a few days later. If you don't want to feel pressured by salesman and if you expect honesty and integrety SMH is the dealership for you.

Stonewalled me for over a week and then sold the car to - footballmaniac70

Stonewalled me for over a week and then sold the car to someone else. Just terrible.

Very helpful and understanding - Marklis

Very helpful,friendly and easy going,was easy to talk to.Answered all questions and was made me feel very comfortable,would definitely refer him

I bought a van at Ultimate Auto on December 28, 2020.... - smokey

I bought a van at Ultimate Auto on December 28, 2020. An employee of Ultimate Auto that was not wearing a mask screamed at me within the 6 foot limit because I hurt their feelings after a confrontation over where I parked when I went back on January 4th for a service appointment I had been scheduled for. Their employee jeopardized my health during this pandemic. Also, they didn't even have the stereo they legally must install when I arrived even though I was scheduled a week in advance for the appointment. I refuse to go back to their location due to how their employee endangered my health. Take that as you will. Shop here at your own risk. They are not above board. Horrible service after the sale.

Truly guy cars like you and me - Chevybowtiekindaguy

These guys are great!, not only do they have quality classic cars but they are passionate driven folks. Walking into their shop felt like coming over my buddys garage. These guys have been around for a while and are well k own to the local car show scene. I had them do a trans swap from a th350 auto to a muncie 4 speed and it was done right. Took them 3 days to get the keys back in my hands and havent had an issue since. Highly recommended.

Very good people very nice experience to buy a car or - Cbohuslav

Very good people very nice experience to buy a car or truck from excellent vehicles

I had initial bad service experiences here, but recently, - mcaster55

I had initial bad service experiences here, but recently, after needing to return as my usual Volvo dealer could get me in in a timely manner, I think differently of service and sales . Jermaine , sales helped me out so much by contacting the service manager on a Saturday, as my vehicle xc60 inscription’s FOB had shorted out , windows , hatch , alarm was up and down, going off . Plus Denny the service manager aptly called me immediately after I had left him a message of ‘unhappiness’ as I had just got it home the night before. So Thanks you all ! Thx Adam for the new service manager and grateful to Jermaine ! Blessings! Mark