597 Maryland Used Car Service Centers

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

Andre made me so at ease without effort naturally Andre - LotoniaM

Andre made me so at ease without effort naturally Andre is an asset to Greenbelt Honda which Honda will recognize real soon best service person ever 💯

I mistakenly selected the back arrow, which caused me to - Gertrude

I mistakenly selected the back arrow, which caused me to have to start over. Thus, I am brief: Excellent !!!!!

SEAN is great at what he does at Nissan Service Center - D_WOOD_21

SEAN is great at what he does at Nissan Service Center and customer service. Worked with Sean and Ray and they were courteous, polite, answered all my questions thoroughly and timely. Ms. Terry the cashier was friendly, polite and efficient too. 10 out of 10 service!

Service Department need to be more efficient and - wkburrs@gmail.com

Service Department need to be more efficient and informative about service service time to waiting customers.( waited 7 hrs in two days , Later informed wrong part order,)

My first time at Bannister Ford, since Sheehy ford. - nvestspears

My first time at Bannister Ford, since Sheehy ford. Took my SUV to get diagnostic and is now waiting for the part, however, there was a miscommunication with the Service Advisor, re pick up instructions on the vehicle, Ms. Diaz, with her pleasantness, she stated it was a 100% her fault and went beyond of duty to make it right immediately! Kudos for her fast service in making it right. That was good customer service! We need more customer service and patience!

I always have a pleasant experience when I have my - pinklyon29

I always have a pleasant experience when I have my vehicle serviced. Every is very friendly and the maintenance and service is outstanding.

All the service staff are excellent. - peterfrevel

All the service staff are excellent. Joe has assisted me a number of times, and Angela is fabulous!

Staff was comforting, patient and explained everything so - athump19

Staff was comforting, patient and explained everything so that I could understand. The time I entered for service until I was released was a little over an hour.

Exceptional customer service, explain everything for - dms423864

Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!

Clean and comfortable facility,doors open on time with - hayescrowe

Clean and comfortable facility,doors open on time with service workers ready to receive customers

Darcars Baltimore Service Center: I have always had - Ms. Scion

Darcars Baltimore Service Center: I have always had great experiences with Darcars service center in Baltimore, over about 15 years. They have never disappointed me. My most recent contact with Jessica at the front desk was extremely positive. I highly recommend them!

Had to take my Hyundainhere for a radiator problem. - jrpritts

Had to take my Hyundainhere for a radiator problem. Long story short, the car was under warranty, and the dealer claimed damage was from outside source and would not cover under warranty. I did not buy the car here. Thomas wanted $1400 to conduct the repair. I got the new Radiator at Weimer Hyundai where I purchased the vehicle at cost and then took the vehicle to Timbrrok Nissan for the repair. Total cost for repair was actually not quite $700. Do not deal with Thomas service department. They are as crooked as a dog's hind leg. Look at the cost disparity. I paid half what Thomas wanted to fix it. I would not buy a matchbox car from Thomas.

I came in the other day for a regular maintenance check. - darobshaw

I came in the other day for a regular maintenance check. My assigned service advisor was Bryanna Tate. She was very friendly, attentive, and knowledgeable. She provided a clear and detailed repair estimate. In discussing the services identified in the repair estimate, she invited questions, and answered respectfully. Some of the necessary work required ordering parts, and a later return for the service. That evening, I received a voice mail from Bryanna informing me the parts had been ordered and delivered, and that I could call back to schedule the service. I appreciate the timely response and her effort to complete the job.

I've been to going to O'Donnell ever since I bought my - TD

I've been to going to O'Donnell ever since I bought my first Honda in 1994. Their service department was always reliable up until the past 5 years when there appear to be more recalls. They don't seem to care to service the recalls. I'm still waiting to get service for 2 recalls - one that's been out for 2 years and a more recent and serious problem with the fuel pump. Despite the serious nature of the recall, and Honda issuing a notice as to the serious nature of the problem (possibly causing accidents) and to get the problem fixed at any Honda dealership ASAP, they actually had an automated message stating that if you didn't have a problem, then they would be scheduling repairs in March 2025!When I called back in January, the tech tells my car was scheduled for repair in April 2025. They apparently decided to just schedule it to be fixed along with the other recall that had been scheduled last year (summer 2024)! We have a road trip scheduled and the tech was rude and didn't care. I've purchased 3 Hondas from O'Donnell, but never again. You've lost a long time O'Donnell Honda customer.