597 Maryland Used Car Service Centers

I have a 2023 escape that idle rough during a cold start - Ejones1299

I have a 2023 escape that idle rough during a cold start I took it back three times now there telling me they have to call a engineer the car has only 14000 miles on it I'm truly disappointed

The service was a step above deplorable. It took over 4... - tmarushak

The service was a step above deplorable. It took over 4 full days to diagnose the probelm, which was ultimately accomplished by a call to Chrylser (something that should have been considered as an alternative after one day of the complete inability to determine why the 1.5 year old Grand Cherokke was stalling). The service department was unprofessional, complete with leaving me on hold fro a period of time and hanging up, rather than admitting that they were inexcusably behind schedule.

Excellent service and friendly staff. - Jamie

Excellent service and friendly staff. Easy to talk to and always a pleasure every visit

They cost me alot of money some simple repairs took 2... - michelle mulvey

They cost me alot of money some simple repairs took 2 days 3 days then this last time 8 days and my car could not be acounted for for 8 days. I had to call the police for help and I was going to report the car stolen 400+ miles when it was returned and more problems loss of work and 400 dollars in rental fees. Crooks liars now I have to take them to court to make them take the car back this is not the car I bought!!!!!

Always great service and knowledgeable staff. - Terrain19

Always great service and knowledgeable staff. Best customer service ever at any dealership I have ever dealt with. In short, they are simply the best.

Kurt was great! He talked to me about options and prices... - lisarein

Kurt was great! He talked to me about options and prices without any pressure. He is very friendly. I enjoyed my experience and will continue to do my service at Bill Kidd's.