864 Maryland SRT Service Centers
Horrible customer experience - Brian
My vehicle has been in their shop for close to a month for a repairs and still no word on what’s actually wrong with it. If I don’t email the service advisor I don’t hear anything. The loaner they gave was hit and I am trying to a rental to replace that vehicle since they still have mine and they have been utterly useless. Sent the GM an email lets see if they actually respond.
Everytime I even try to set up an appointment, the place... - abduscias
Everytime I even try to set up an appointment, the place is booked for 2-3 weeks. I keep getting the runaround on my warranty and they want to charge me a fee to even look at the car-if i can squeeze an appointment in. Last time, I was charged $89.00 a day for a rental because they kept my car for 2 days, even though it was a 1 day work schedule. I will never go here again or buy from this company!
Great experience. - M Akhtar
Great experience. Excellent customer service from check in to check with pleasant experience and extremely pleased with my experience. Will be back to do business with Sport Chevrolet in near future 10/10
Had water leak repaired twice now and it is leaking... - smith2885
Had water leak repaired twice now and it is leaking again. Customer service was terrible and they broke the clips on the front bumper when replacing a light. Very difficult to deal with. Would not recommend this dealer for service or sales. FYI....they are no longer servicing vehicles....I wonder why?
I would like to give a shoutout to the service department - mcole155
I would like to give a shoutout to the service department and specifically Kevin Cissel. He put in the effort to make sure repairs were covered by warranty, and my car is riding great after the work that was done. Kudos for excellent customer service, and I look forward to coming back!