863 Maryland SRT Service Centers

Service dept stood up to a very sersuspension problem... - Tony. Roberts

Service dept stood up to a very sersuspension problem took control of. repair would not release truck until repair was completed very honest and professional staff thanks Tony Roberts

I have a 2023 escape that idle rough during a cold start - Ejones1299

I have a 2023 escape that idle rough during a cold start I took it back three times now there telling me they have to call a engineer the car has only 14000 miles on it I'm truly disappointed

Great Service! - Preston Hyundai Service ROCKS!

The service department was so helpful with an issue I was experiencing with my car. I drive over an hour to specifically go to this dealership for service as the Hyundai dealership closest to me provides poor service, but NOT Preston Hyundai their service department is the BEST! TY for the excellent service each and every time I come in!

My wife and I recently retired to Delaware. On a windy... - atkbbk

My wife and I recently retired to Delaware. On a windy bitter cold Saturday morning while visiting in Denton the front passenger window of my 2014 Mazda CX5 failed to raise. My wife was the passenger and we traveled with a small dog on board. Home was 59 miles away. Driving a long distance under those circumstances would be unbearably cold, noisy and unsafe. Fortunately my wife located Preston Mazda thru her cellphone. We showed up unannounced, cold and desperate. The service dept was booked, but the service manager(s) took us in, made us feel welcome and took care of our problem. We are so grateful and Preston Mazda won our future business. Tom & Trish K.

I took my Nissan Maxima to this dealership for the 50,000 - We4Simmons

I took my Nissan Maxima to this dealership for the 50,000 mile service. It was my first time going there, as I recently moved to the Eastern Shore. After my oil was changed, the Service Advisor came to tell me that they couldn't inspect my brakes because all 20 of the lug nuts on my tires were "swollen" and that the Technician couldn't remove them. ??? They said they could break all 20 lug nuts and conveniently replace them for $477.00. ??? I said no thank you and was reminded that if I get a flat tire, I wouldn't be able to fix it and I would be stuck out on the road. Again I said no thank you. I took my car home and my husband easily removed ALL 20 lug nuts with the lug nut wench without much effort. ??? Needless to say, I can't trust this dealership to service my Maxima. I will not be going back. I'm not sure if it's because I'm a woman or because of my silver hair but I suppose their philosophy is that a sucker is born every minute. As for me, I'll find another dealership.

Outstanding service from the general manager sales - davidwesleyjohnson1964

Outstanding service from the general manager sales manager service manager aftermarket, service advisors thanks again

I took my eclipse cross in to have a sensor repaired. - Wandafogle

I took my eclipse cross in to have a sensor repaired. The tech Raciel went above and beyond to get it fixed. Such a great tech and very kind. The service adv Heidi very kind and helpful as well. Just want to send out a well deserved Thank You! Wanda

Terrible service. I was harassed at work to take their... - mdmazda3

Terrible service. I was harassed at work to take their customer service evaluation.Never had service that took less than 3 hrs including oil changes.

Since I purchased my CX3, all of my service appointments - bbb513

Since I purchased my CX3, all of my service appointments have been easy to schedule. Once I just stopped by with a concern and they had a technician look at what I was worried about. There was no problem and no charge from them. The work is always completed in a timely fashion, and any questions on my part are addressed. They always discuss any concerns about my vehicle, and even make a video of their inspections. Wow!