864 Maryland SRT Service Centers

In sales, Manny is the best, as the assistant to Alex - verachawla

In sales, Manny is the best, as the assistant to Alex Pedram. In Service, Jimmy is amazing! Very caring, thorough and honest, a rare encounter in the world of auto service shops. The dealership caters to the customers in every way! If we buy or lease a Volvo, which we most likely will again, we would only deal with the Darcars Volvo in Rockville, MD.

Service Department - steve123

I was giving a written proposal of $99.99 for a wheel alignment on a 2014 F150 truck. The bill came back at $111.60 and when i asked the service manager why it was higher than the proposed amount he said it was for "shop supplies". When i asked him what supplies were added he could not tell me but said that everyone is charged for shop supplies (this was for wheel alignment and no disposal for oil or other items were required!) I told him that this was a rip off and i would not come back to that dealership. He said did i want to talk to the owner and i told him no and reiterated that i would never come back there because it is a price gauging establishment! Do not go there!

Staff (service and sales force) are excellent! - iroqueu

Staff (service and sales force) are excellent! Getting you in and out in the quickest time, all why serving your needs. Thank you East-West for being there!

Harvey Bernstein and crew makes life easier!!! - Jameio

I only get my car serviced at Carbiz, period!! They give 100% honest diagnosis and solutions. I bring my car from Florida to get serviced.

We’ve been going back and forth with Hertrich ford Elkton - Ford Owner

We’ve been going back and forth with Hertrich ford Elkton for 4 months trying to resolve a transmission issue on our 2020 F-150 (10 speed transmission). They say it’s fixed, then the problems continue. They even left clamps in place disabling the heater and tried to pass it off as an unrelated issue to charge us a diagnostic fee to discover their mistake. The issue has yet to be resolved and in spite of the continued inconvenience of having our truck in their repair facility, they limit the ability of their shuttle driver to help me get back home. I can forgive mistakes if there is an apology and willingness to own the error and learn but their stubborn refusal to accept responsibility and continue to make excuses is astounding.

Service dept save the day - Caliche64

Last Tuesday night at 10 pm I was on the highway and the rear tire on my rental was slowly but surely folling into pieces. I had an early fly to Ft Lauderdale and there was no time to have this fix. Tom and Victor decided to open extra-early and fixed the tire. I was on my way before 7:30 AM and made it to my hotel and then to JFK on time. They saved my vacation. Thanks