864 Maryland SRT Service Centers

Mr. Attar was very helpful in fixing my daughter's... - loranall1

Mr. Attar was very helpful in fixing my daughter's Optimia to our satisfaction. His service department was very friendly. His overall goal was to satisfy his customer.

Can not get a real person - Sam258

Called multiple times and the only choice was to leave a message and someone would get back to you. Left several messages and no return call. How are you supposed to buy parts when you can't even find out if they have the part??? When should a potential customer expect a call back when their vehicle is broke down? Days later?

Money grabbing. - Elmer Fudd

Money grabbing. I stopped in to get an item fixed. I could tell it was broken. They charged me for an hours labor, to tell me it was broken. Genius.... I could have told them it was broken for free. While I knew they would charge me, I didn't realize how high the charge would be, especially for a fraction of an hour. Of course they didn't convey any of this to me. I must look like a walking credit union or bank. They work on commission, so there is no reason for them to be proactive from the start.

Excellent Quality Service, The service I received was - morrisjj624

Excellent Quality Service, The service I received was thorough and completely explained and provide in an extremely professional manner. My Ford Taurus required a water pump replacement on the V6 Duratec engine. This is an extremely difficult job and I would highly recommend and trust Century Ford for any similar service you might require.

took 04 denali in for first service -- very helpful and... - jrussell

took 04 denali in for first service -- very helpful and thorough. Did not buy my vehicle from them, but they will get all my service business if they continue to deliver like they did.<br><br>Very clean shop and friendly people.

THE WORST EVER! STAY AWAY! - COOPER13

THE WORST SERVICE DEPARTMENT EVER. STAY AWAY!!!!!!! They didn't listen to any of my concerns. They let me drive a car that almost killed us. Then all they could say was "we didn't do anything wrong." I have owned/leased nissan for 6 years and I have never seen such crappy service. Now it's time to turn in my nissan and I couldn't be happier, this dealership's irresponsibility and lack of professionalism is so bad that I don't ever want to deal with such garbage again. STAY AWAY. TRUST ME.

Best service at an auto dealer that I have ever experienced. - Michael

I purchased a used vehicle at Cook Volkswagen had 2 major issues that needed to be serviced. Took the car to Cook Dodge and they provided the best service that I have ever experienced. Kept in contact with me during the entire process. Gave me a loaner car to get back and forth to work. Al and his entire service department should be commended for doing excellent work.