869 Maryland Mazda/1000 Service Centers

Service - Stewy618

People are writing reviews for the sales side and this page if for service. The service department has knowledgeable Volvo mechanics and service writers. They get my car fixed fast and on time. They aren’t as bad as people portray.

Outstanding service. - richnmo

Outstanding service. While I was at home waiting for the call to pick it up, I viewed the video of the service that was performed on it. Who else does that?! Although, I must say that was also the most expensive car wash I ever had...but worth it.

Made appointment same day for oil change and multi point - Mal

Made appointment same day for oil change and multi point inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while maintenance was performed. Overall a great experience with service department.

Great customer service, Fast trip to get my oil changed - Okirsti

Great customer service, Fast trip to get my oil changed and 24 thousand mile service, thank you :)

This is by far the best Infiniti dealership in the - Lt. G

This is by far the best Infiniti dealership in the Baltimore area and I been to them all. Staff is knowledgeable, polite, and accommodating.

The service is efficient and friendly and the prices are - Linda.Pohuski

The service is efficient and friendly and the prices are fair. Melissa’s pleasant and easy attitude towards customer care is an example of why I am satisfied. Frank was my salesman and I am happy to speak highly of both of them.

Everyone from the person who greeted me when I arrived to - ginayates23

Everyone from the person who greeted me when I arrived to Ray, my service advisor, to the person who checked me out was efficient, professional, fast and friendly. I have never had a bad experience at this dealership.

Always friendly and kind customer service. - Corini167

Always friendly and kind customer service. All employees work at making sire the customer is satisfied.

Daniel is quick to reach out and very helpful. - Sstone908

Daniel is quick to reach out and very helpful. Highly recommend for any wants and needs!

This place is great! - L

This place is great! Excellent service, positive people, pleasant waiting environment and the prices are reasonable. I highly recommend this location!

Excellent service. - big_cw_1999

Excellent service. Great people. Pleasant atmosphere. My representative gives me a plant to follow kudos

We drove in for an oil change and tire rotation. - dymeks

We drove in for an oil change and tire rotation. They waited on us quickly and finished the work on time.

Quick service, friendly advisers, quality work. - glodolan

Quick service, friendly advisers, quality work. A bit pricey but I trust going to a mini dealership

This dealership, by far, is the best one I've ever been - Amy Brown

This dealership, by far, is the best one I've ever been to. The entire team, beginning from sales, all the way to finance and service, are incredible. Although it's an hour and 45 min. drive from where I live, it's worth it to make the drive for the service they provide.

During my service visit the sensors were not cleared so 2 - mmbutterfly

During my service visit the sensors were not cleared so 2 days later the oil change, pit and tire reminders started popping up again. They also forgot to replace the oil change mileage sticker.

My first maintenance was great, service technician was - donramirez2016

My first maintenance was great, service technician was friendly and knowledgeable, Service performed was done in a timely manner which I really appreciated, well done service department.⭐️⭐️⭐️⭐️⭐️

So polite and welcoming. - Marnk1118

So polite and welcoming. Great personality. Was efficient in scheduling both mine and my husbands vehicles.

Everyone there was friendly and knowledgeable, I was - Gore5143

Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up !

I am amazed at the excellence and the quality of service - Joyce Ferguson

I am amazed at the excellence and the quality of service having been given. The service manager was very knowledgeable about my issue with my car and so willing to make sure that everything was taken care of assuring me I would highly recommend Cuz Volvo Whitemarsh

Fast service, comfortable waiting room. - paul.mayton

Fast service, comfortable waiting room. friendly and helpful staff. clean facility. everything was excellent. 10/10

They did a marvelous job on my car maintenance. - Love my Camry

They did a marvelous job on my car maintenance. The representative assigned for me was marvelous.

I choose BMW of Annapolis for their professionalism, - ptt1926

I choose BMW of Annapolis for their professionalism, honesty and trust in the workmanship needed and complete. Thx Sean Peria - Service Advisor - you ROCK.

I brought my car in for maintenance check and it was very - Anon

I brought my car in for maintenance check and it was very smooth and service was very helpful

Pros: Employees are friendly and helpful. - joannakay16

Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership.

The dealership team was friendly and made this senior - ShirlBee

The dealership team was friendly and made this senior citizen feel comfortable. Thank goodness for some seating that I could get up out of and the wait time was great.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Friendly, and professional. - beltonder

Friendly, and professional. I was Greeted with Courtesy, and respect. When I called concerning my vehicle, I was helped with out hesitation. I love the service I received from this dealership when I take my vehicle to be service.