869 Maryland Mazda/1000 Service Centers

Always great service and knowledgeable staff. - Terrain19

Always great service and knowledgeable staff. Best customer service ever at any dealership I have ever dealt with. In short, they are simply the best.

Ahh... where to start? Should it be why I never bought my... - godot10012

Ahh... where to start? Should it be why I never bought my car there (salesperson wanted me to put down a deposit to test-drive the vehicle)? Is it the 3 times I had to have my mass airflow sensor replaced? Or what about the time I had my car towed there, called them to ask if it was ready (and they said it was) only to get there at 5:00 pm and get told that they had actually never looked at it? Or what about the check engine light coming on after getting their service? Or the trunk light coming on after they did the 50k maintenance? And when telling them it was working when I dropped it off, getting accused of saying that they had sabotaged my car? The service has never been friendly toward me. I wouldn't recommend them for anything.

Always is honest and recommends what parts and services - delegare14

Always is honest and recommends what parts and services need to be done to stay updated.

Kurt was great! He talked to me about options and prices... - lisarein

Kurt was great! He talked to me about options and prices without any pressure. He is very friendly. I enjoyed my experience and will continue to do my service at Bill Kidd's.

Dealership is clean, staff is very friendly and - Judy

Dealership is clean, staff is very friendly and informative and they provide a good experience. Will return for more routine services.

Everytime I even try to set up an appointment, the place... - abduscias

Everytime I even try to set up an appointment, the place is booked for 2-3 weeks. I keep getting the runaround on my warranty and they want to charge me a fee to even look at the car-if i can squeeze an appointment in. Last time, I was charged $89.00 a day for a rental because they kept my car for 2 days, even though it was a 1 day work schedule. I will never go here again or buy from this company!

Had water leak repaired twice now and it is leaking... - smith2885

Had water leak repaired twice now and it is leaking again. Customer service was terrible and they broke the clips on the front bumper when replacing a light. Very difficult to deal with. Would not recommend this dealer for service or sales. FYI....they are no longer servicing vehicles....I wonder why?