869 Maryland Mazda/1000 Service Centers

Cj was a pro - Gizmo07

Cj made sure i.got what i wanted and needed all.in.my budget. Perfect service. Glad i came to Monster Auto. Grade A service.

the service at annapolis car center was great i recommend... - mariaramirez9

the service at annapolis car center was great i recommend everyone to visit customers service is great as well everything is great they help you find whatever you need and give you a lot of options annapolis car center is definitely the place to be.

Jennifer is awesome! - nhz

Jennifer is awesome!!! She’s very professional and caring. You need more of Jennifer!!! Great job Jennifer 👍🏽

HORRIBLE CUSTOMER SERVICE STAY AWAY - sylvanus

This Dodge dealership damaged my dashboard during an airbag recall job and decided to do nothing while being rude and firing people that i talked to. I scheduled my truck for a airbag recall on march 27, 2020 at 7:30am. I just purchased my truck from a dealership a week prior with no damages to the dashboard and have pics. after the job was done they left my car dirty with debris and screws all over the floor. then i noticed large cracks on the dashboard. i went inside and asked michael shreve to speak to someone about it and was shrugged off and left standing there while several people walked by saying nothing and joking around in the service bay. the service manager charles braunlich finally came up to me immediately saying, "are you the guy with high mileage older truck?" I don't understand why that needed to be said or why are you discriminating already from the beginning. I showed him the cracks and he immediately started backtracking and finding ways to avoid having to fix it. Getting attitude, xxxxxxx his teeth, rolling his ideas, slamming my truck door. I got frustrated with him and demanded to talk to a higher up. I was told to talk to James Walker who i found out later was fired days later. I wonder why but it seems very suspicious. James walker gave me promises of fixing my truck and then was let go. I then talked to Jeff Kates who's the general sales manager and he reached out to Jon lefko the general manger that i was told he talked to charles braunlich and the technician that worked on my truck and decided to do nothing about the situation. never called me to discuss the matter. i then reached out to jeff lefko and he was very arrogant and cocky and had the nerve to say i don't need to call you. my guys been with me for 35 years and i trust them and i don't trust you. i said so they don't make mistakes and he again said i trust my guys. a general manager talks to customers like this is ridiculous. i called dodge corporate and reported this matter. My truck was damaged by this dealership. No accountability, no integrity, nobody took ownership and it starts from upper management down. I will never go to this dealership ever again. They can offer me a 2020 fully loaded dodge ram for $20 and i wouldn't take it. STAY AWAY FROM THEM!!!

My ‘21 Toyota GR Supra 3.0 Premium has been... - Msboost

My ‘21 Toyota GR Supra 3.0 Premium has been perfect...well minus one thing. The PDI (pre-delivery inspection) was never completed properly at the navigation code point. After being told by my previous dealership that they couldn’t get in contact with BMW in Germany during my first 2 months of ownership for the Navi code, I decided to take it to Antwerpen Toyota’s service department to get the job done right! I wanted to say a special thank you to the service writers Josue & Doug, the technician Christian, and the service director Charles for all their help getting the issue resolved. 😁 I’ll definitely be back to get my Supra serviced at Antwerpen Toyota in Clarksville, MD for now on and highly recommend them for all your Toyota service needs!

My car (2010 challenger) broke down outside of Accident... - Clevertitan

My car (2010 challenger) broke down outside of Accident MD 7 weeks ago. Needless to say it is still not fixed. The first week they had other work and could not look at my car to the end of the week (totally understand) The second week they informed me that it was the timing belt that broke, later that week they informed me that some of the valves were not holding pressure, resulting in them having to take the engine apart for repair. Weeks 3-5 they were ripping the motor apart and waiting for back ordered parts. On saturday at the end of week 6 after calling they informed me that it was all good it just needed to be timed. I called back tuesday where they again informed me its all good just needs timed.. so i called today (2-20-2014) to confirm the time i can pick up my car friday, only to be informed that there is still a cyclinder issues and it may be ready next week. As of right now Dodge corprate has "launched" a service review/investigation. After having Dodge HQ call them the service manager said he would provide me a rental car. If the service department is a example of this dealership i would stay very far away. Just a finishing note- They have never called me to update me on the repair work, i have had to call them everytime. Please beware.