66 Maryland Kia Service Centers

The Body Shop did an excellent job fixing My Toyota. - Grandchildren6

The Body Shop did an excellent job fixing My Toyota. Jen in the front office called me every week giving me update on it's progress. I can't say enough on the job that they did. I just want to Thank everyone for doing a wonderful job on my 2018 Toyota Rav4 Limited.

Jones Kia in Belair assisted me with an Electrical issue. - RiverKia

Jones Kia in Belair assisted me with an Electrical issue. Everyone was great. The Service area assisted me with a very difficult situation. I had moved to a new county and had to have the car towed to them. I had gone to several garages in my new area; and did not fell confident they could locate my problem. Tyler in the Service Shop was extremely helpful and spoke to me for several days until, I had decided to have the car towed to them. I called several days in a row to coordinate and discuss my options. Tyler was always available, friendly and went out of his way to work with my situation. After the car was towed, Tyler stayed in touch and spent time going over what had been tested and what my options were. Tyler and the Service Shop staff went out of their way to make me feel comfortable and confident about what they were checking and the service they were going to provide. I had to leave the car there for a few days after the work was done. Tyler and the Kia staff made me feel assured this was not a problem and not to worry. They stayed in touch and worked around my schedule to pick up the car. Jones Kia staff did a wonderful job and made a very stressful situation I had regarding my car not stressful. Other garages I had gone to, did not work with me on a personal level. The service was outstanding and Tyler particularly was awesome. It was a great experience.

I had an issue and this dealership was very professional - bhodges427

I had an issue and this dealership was very professional in addressing it. Mike Masters and Henry are assets to the Bayside Auto Group. Thank you for taking care of us!

Very good dealership. - Anna

Very good dealership. Chase, consultant was very attentive. Explained everything and answered on all questions. Very happy with car.

Rude, non-responsive front desk agents. - sara

Would never recommend. Very poor service department. Repairs not completed. Agents do not answer messages left by phone and email....just one example: have taken car in 2 times to get sunroof leaks fixed. Entire inside of car wet with condensation, floor mats soaked in water. After 2 days and $800+ paid, leaks/water recurred. On 11/11 tried to make appt. via internet but site broken. Sent emails to Brian, service agent and Bob Schrader, Gen. manager to set appt. On 11/12, called, spoke to Leo, Service mgr. Said he would have my car picked up TODAY, would let me know time. Never heard frrom Leo. By 2pm, called Leo, Brian, left messages. Still no responses. Finally got Brian on phone at 4:30. He thought Leo made plans for pickup. Did not say why never answered voice mail messages. Said he would have car picked up tomorrow. FINALLY heard from Leo at 5pm, said he "got busy and forgot". Great service!!??,eh?I Am NOT associated with VW dealership or service. center.

Customer Service is Awesome! So amazing! - Honor

I highly recommended this dealership! The moment I walked in the doors - I was approached with friendly smiles. Over the last 12 years - I have purchased 5 Mercedes vehicles from this dealership. My representative during these years has been Mr Celestin Lovence - who has spent numerous hours in ensuring that my needs in the vehicle are met. Throughout the years, Mr Lovence kept in personal contact with me and husband and this last purchased has been a phenomenal experience. He is truly committed to the highest quality of character service!

Repair of collision damage - Susan G

The shop did a nice job of coordinating with the insurance company of the party that caused the damage. They did the repair in a timely manner, and the repair looks really nice.

I went in because I had really poor body work done and... - Champskins5

I went in because I had really poor body work done and after much aggravation finally decided to give up on the morons I'd dealt with...wow, what a change when I went to Montrose. Staff at the counter was great and as I was explaining all the problems the owner overheard and got personally involved...try getting that at most dealerships. The sweet part was the work they did...outstanding! The paintwork was fantastic and they even touched up a spot unrelated to the accident. Above and beyond! Thanks Rick and your team!

Service center is horrible! - nursejro74

Service center is horrible! Over 2 hours for an oil change. Service advisor did not let me know what they were doing and how long it would take. After 2 hours of just an oil change and tire rotation, forgot to even give me my keys, change the odometer for the next service due and change the sticker in the window! Got the bill and no explanation for what I was even paying for! Couldn't even bother to vacuum the floors. Would have gotten better from Jiffy Lube!!!

Fast efficient and on time. - Stephanie Martin

Fast efficient and on time. Friendly and accommodating to your needs duct right first time

Preston Auto Body repaired accident damage on my '02... - pintoboy

Preston Auto Body repaired accident damage on my '02 Ranger. They installed the wrong bumper pad (black, not grey, front and back bumpers, plastic panels were grey) then insisted the color was not black but grey. A new quarter panel was installed. They dented this panel WHILE in their shop, before I picked it up. They replaced the tail lens with a used lens, which was cracked more than the lens they replaced. They repaired the damage they had done to the new quarter panel, replaced the black bumper pad with the correct one (grey), replaced the lens with a new one. Where the truck was repaired began to rust within a year. The insurance company told me to return the truck to Preston for a third time. I refused. Nationwide agreed I could use a different body shop to correct the damage, poor workmanship, shown by Preston. I have had no problems with the other body shop's work. I wouldn't take a tricycle to PAB. Beware of this body shop.