67 Maryland Kia Service Centers

Customer service was outstanding and the craftsmanship - VWJetta

Customer service was outstanding and the craftsmanship was excellent. Hopefully won’t have to visit again but would highly recommend

While the insurance company was very slow to respond - steve.tenney

While the insurance company was very slow to respond throughout the repair process, Shawn Coleman was able to move them along and drive the body repairs to conclusion. I'm very happy with the work it is excellent.

Very helpful and responsive, made the process very easy. - legallyblonde99

Very helpful and responsive, made the process very easy. My car looks great! Thank you!

Family Love - Ridlebruce

I can honestly state I was treat like family during my transaction will Bob Bell . The workers were professional, informative and attentive, my questions were answered quickly. I would recommend Bob Bell to anyone needing automotive work.

Kenny sold me a 2015 Honda accord for my daughter who... - Kevin k

Kenny sold me a 2015 Honda accord for my daughter who just turn 16 years old and I had a 90 day 3 thousand miles which every came first warranty well it turn out I need a starter and a knock Sensor well I took back to dealer ship and they fix it gave me both new parts thank you kenny craig and Bill well job done

JR Dunkin has serviced my vehicle before; I so appreciate... - mhswacina

JR Dunkin has serviced my vehicle before; I so appreciate him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any question. Very professional and people-focused.

Pleasure experience with both buying the car and post - iurii.mykhailenko

Pleasure experience with both buying the car and post query. Staff is very organized and professional. I highly appreciate quick response for personal question/matter what actually a direct dealer responsibility was not but have been addressed promptly.

Jacob in the Service Department fixed all 3 problems in - kathleenforeilly

Jacob in the Service Department fixed all 3 problems in less than 5 minutes, none of which the folks at KIA at the 800# could fathom let alone fix. I salute Jacob most for getting my side view mirror safety features back. Kathleen O'Reilly

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

From the moment I stepped in for my appointment I was - msvt1822

From the moment I stepped in for my appointment I was greeted and treated with top notch service. Charles was a great advisor, translated the recommendations to non mechanical terms, promptly gave the shuttle my information for requested transportation and didnt miss a beat while managing multiple customers. I have to also acknowledge that Charles also worked with me for coupons I found and my warranty to make sure I was happy as a customer. Stellar service! I even had transportation from Kia (who partners with Lyft) back to the dealership. The dealer sent me text on the status of my car, services that needed immediate attention. Even when I called to check on the status any of the advisors I spoke to were knowledgable and kind. I would offer to review the not so critical recommendations with the customer and timeframe to get it done so the customer can prepare going forward. My car is running smooth and I am pleased with the service. I would highly recommend this dealer for service.

Staff was comforting, patient and explained everything so - athump19

Staff was comforting, patient and explained everything so that I could understand. The time I entered for service until I was released was a little over an hour.

I've had my KIA serviced at this dealership several times - kailogan333

I've had my KIA serviced at this dealership several times and each time they provided top-notch service, not only repairing / maintaining my car but going above what is expected. A special shout-out to Jake and Valerie in the service department. We will most definitely continue to use their services and, when the time is right, purchase a new car from them.

Mike Fletcher is an awesome salesman. - Lypeep62

Mike Fletcher is an awesome salesman. The deal on my Niro was quick and painless. I also had the opportunity to deal with Rob Jones and Tyler in the service department, both were professional, Tyler kept me apprised a couple times to let me know how the service was coming along and when it would be done. Great customer service! Thanks!

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Stripped my lugs, blamed me and other shop that did not... - imag

Stripped my lugs, blamed me and other shop that did not exist, charged triple amount on labor, made me find my own vehicle somewhere in their parking lot after service instead of bringing it to me, shuttle service left me stranded for over an hour, performed unauthorized "safety" inspection and did not give me findings in person but mailed it to me later

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

If you require excellent service and satisfaction please... - Renée

If you require excellent service and satisfaction please go see Van xxxx at Temple Hills Kia. I went from a 2012 BMW to a 2021 Kia K5 and was not disappointed. He was the perfect salesmen.

I have a drive train warranty and it took them 3 weeks to - maljohn

I have a drive train warranty and it took them 3 weeks to honor it,Service dept is awful, I will never purchase a Ford again EVER!

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible

I've been going to this dealer for years. Mr. Franz... - st5325

I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.