64 Maryland Honda Service Centers

Service department was fast and efficient,explained in - cleopatra_58

Service department was fast and efficient,explained in great detail what i need and Jamie was amazing.

Tony icenroad service advisor at Heritage Honda Bel Air - david21msp

Tony icenroad service advisor at Heritage Honda Bel Air most amazing customer service experience great man very humble and helps in every way possible.

Best collision shop in area, ran very well and made car - jarryd.mccormick

Best collision shop in area, ran very well and made car perfect, highly recommend and will return.

I had an amazing experience with getting my car fixed. - Julian

I had an amazing experience with getting my car fixed. Noe took amazing care of me, he was informative, communicative, and really knew his stuff. I was worried about bringing in my car for service before I got to know Noe and the team, however now I will be coming back whenever I need work.

Easy to schedule appointment. - gollerannec

Easy to schedule appointment. Work done on timely manner. Customer service very good Liked the video text that was sent explaining what was needed

I can tell my family and friend they can go over there to - saini.manider

I can tell my family and friend they can go over there to fix the car problems

I received great service from the customer service - cynthia.walker0

I received great service from the customer service department and they were kind and helpful to me.

Amazing customer service. - rfeudale

Amazing customer service. Everyone is friendly and willing to assist. Today I had the pleasure of meeting Mr. Tim Kral, Service Manager who was eager to assist me with an issue I was having with my tires. I have been a long standing customer of Jim Coleman Honda and I always trust them to take care of me and my car.

The service department is wonderful. - mdofflemyer

The service department is wonderful. They are friendly, knowledgeable, and I can trust what they say.

Very helpful and responsive, made the process very easy. - legallyblonde99

Very helpful and responsive, made the process very easy. My car looks great! Thank you!

Brandon was by far the best worker i’ve come across. - Kayla

Brandon was by far the best worker i’ve come across. he was very proficient, and charismatic. i will definitely be telling friends and family to come here when they need a new car! 10/10

I've got 4 hondas currently and I have always had a good - pat

I've got 4 hondas currently and I have always had a good experience at Criswell and specifically with Carina!

Anderson Honda has become my go to spot for any and all - Hilary JK

Anderson Honda has become my go to spot for any and all problems with my Honda. They are professional, experienced and friendly. Also, they are always fair when describing their wait time. Excellent waiting area with cafe and vending machines. Plus, free water and coffee. When I wanted to read a book alone, they allowed me to sit in their kitchen where I could be undisturbed by the 2 televisions in the waiting area. Restrooms and entire dealership is always exceptionally clean.

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

I purchased my Honda in 2017 and could not be happier - Hazel Bagwell

I purchased my Honda in 2017 and could not be happier with the excellent service that has been provided by this dearlership and my agent Alhagi Samateh. Al is the ultimate professional and has gone beyond the call of duty to make sure repairs on my vehicle are completed correctly whether it be routine or something difficult. I recently had a squirrel chew the wire to my electrical system. Al was understanding and explained that this was not uncommon and it would be repaired and covered by insurance. I would highly recommend using this dealership to buy and/or have repairs done at this dealership and highly recommend Al who is wonderful to work with! I

Cristian Martínez was a kind young man who attend us... - Norma

Cristian Martínez was a kind young man who attend us perfectly he help us in ever area and problems we had he is nice 👍 and helpful

Great service. - yadamenko1967

Great service. Service and parts departments work together like a clock. Everything done in time.

I am very satisfied with the quality of the service I - wesjackson

I am very satisfied with the quality of the service I received. Everyone was very polite and helpful.

I have been dealing with this dealer for years very - Vhs

I have been dealing with this dealer for years very pleased with service and employees

I've been to going to O'Donnell ever since I bought my - TD

I've been to going to O'Donnell ever since I bought my first Honda in 1994. Their service department was always reliable up until the past 5 years when there appear to be more recalls. They don't seem to care to service the recalls. I'm still waiting to get service for 2 recalls - one that's been out for 2 years and a more recent and serious problem with the fuel pump. Despite the serious nature of the recall, and Honda issuing a notice as to the serious nature of the problem (possibly causing accidents) and to get the problem fixed at any Honda dealership ASAP, they actually had an automated message stating that if you didn't have a problem, then they would be scheduling repairs in March 2025!When I called back in January, the tech tells my car was scheduled for repair in April 2025. They apparently decided to just schedule it to be fixed along with the other recall that had been scheduled last year (summer 2024)! We have a road trip scheduled and the tech was rude and didn't care. I've purchased 3 Hondas from O'Donnell, but never again. You've lost a long time O'Donnell Honda customer.

Poor Service and Lack of Accountability I brought my - Adriane Gay

Poor Service and Lack of Accountability I brought my 2020 Honda Accord Sport to Pohanka Honda in April 2025 for a major service that included a water pump and drive belt replacement. The invoice incorrectly listed a timing belt replacement—something my car doesn’t even have—which immediately raised concerns about the accuracy of their service documentation. Within a month of the visit, my car began making a loud whining sound. By August, the issue worsened during a trip to Georgia. A certified Honda dealership in Union City diagnosed the problem as a failed drive belt tensioner, a part that should have been inspected—or at least flagged—during my April service. Their technicians confirmed the failure was not sudden and could have been caught. When I called Pohanka Honda to seek answers, I was met with dismissive and unprofessional behavior from a staff member who even hung up on my representative and gave incorrect information about my car’s components. Despite clear documentation, they refused to take responsibility or offer reimbursement—even though I was billed for parts unrelated to my car and ended up paying out of pocket for an avoidable repair. If you value transparency, honesty, and thorough service, I strongly urge you to look elsewhere. Trust matters when servicing your vehicle—and unfortunately, I no longer have that trust in this dealership.

Outstanding Customer Service From Dave in the Service Dept! - KiKi 0504

As always, I received the most professional and accommodating service from Dave in the Service Dept. He is always trustworthy and honest when discussing car repairs. If he recommends a service above and beyond scheduled maintenance, you can be assured it's a needed repair or service.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Excellent Customer Service - shm94

Brian is extremely helpful when guiding you through the service process. He makes sure that all of your concerns are addressed and he takes his time with you as the customer.