63 Maryland Honda Service Centers

Great shop. - Reviewer

Great shop. Great people. Awesome experience. They were quick to get in, completed the work in both a timely manner.

We just picked up our 3rd Honda from Hagerstown Honda. - Karendawson1957

We just picked up our 3rd Honda from Hagerstown Honda. We recently tried another Honda dealership but they felt pushy & not honest. We've never experienced this at Hagerstown Honda. Paul was amazing! Not pushy! We always felt like Paul was being 100% honest with us. We didn't feel like we had to "dicker" to get a good deal. We had a better offer on our trade than the other dealership. Hagerstown Honda worked with us to get the payment we wanted. If we ever get another new car we will not waste our time going anyplace else! If you're looking for a new car go to Hagerstown Honda and ask for Paul Shockey. He will do you right!

Ali Souley is my usual servicer and I always have great - Ishmaella68

Ali Souley is my usual servicer and I always have great customer service from him he’s patient, attentive, and helpful.

We have had several repairs done by AutoNation Collision - pbitom

We have had several repairs done by AutoNation Collision (formerly Frankel Collision) and have always been impressed with the results.

Tony is incredibly helpful and kind. - G

Tony is incredibly helpful and kind. (I don’t have more than 15 words right now)

Amazing customer service. - rfeudale

Amazing customer service. Everyone is friendly and willing to assist. Today I had the pleasure of meeting Mr. Tim Kral, Service Manager who was eager to assist me with an issue I was having with my tires. I have been a long standing customer of Jim Coleman Honda and I always trust them to take care of me and my car.

I own a 2018 Honda Fit with a service appointment for - SteveGIbson

I own a 2018 Honda Fit with a service appointment for the Fuel Pump recall that was written by Lauren Leonard. I was 100 % + satisfied with the customer service provided by Lauren. Lauren not only scheduled the appointment, but also took the time to make sure the part was ordered and would be in stock when the work was to be done. Lauren explained the need for a recommended a brake fluid flush which was also done at this time. Lauren was very customer service oriented and knowledgeable.of the service work being performed and could explain it so a non mechanic would understand. A job well done by Lauren! Thank you Steve Gibson

Annie in-service department was amazing. - Kakwest23

Annie in-service department was amazing. Professional and kind determined to fix my Apple CarPlay.

Excellent service. - lstepper

Excellent service. Adrien was so helpful and kind. Done in a timely manner.would definitely recommend Ourisman Honda!

Great service in and out in a timely manner. - ELSITAROE

Great service in and out in a timely manner. The service attendant kept me informed of progress.

I've got 4 hondas currently and I have always had a good - pat

I've got 4 hondas currently and I have always had a good experience at Criswell and specifically with Carina!

Anderson Honda has become my go to spot for any and all - Hilary JK

Anderson Honda has become my go to spot for any and all problems with my Honda. They are professional, experienced and friendly. Also, they are always fair when describing their wait time. Excellent waiting area with cafe and vending machines. Plus, free water and coffee. When I wanted to read a book alone, they allowed me to sit in their kitchen where I could be undisturbed by the 2 televisions in the waiting area. Restrooms and entire dealership is always exceptionally clean.

Recently had regular scheduled maintenance completed on - Cfm

Recently had regular scheduled maintenance completed on my car. The routine service was completed in a timely manner while I waited. My service associate, James Washington, was pleasant and professional. Awesome service! Thanks.

Cristian Martínez was a kind young man who attend us... - Norma

Cristian Martínez was a kind young man who attend us perfectly he help us in ever area and problems we had he is nice 👍 and helpful

Everyone from the person who greeted me when I arrived to - ginayates23

Everyone from the person who greeted me when I arrived to Ray, my service advisor, to the person who checked me out was efficient, professional, fast and friendly. I have never had a bad experience at this dealership.

Went in for 75K service. - Odyssesy Dad

Went in for 75K service. Quick and efficient. However, I've asked dealership to identify strange noise on driver side wheel well for past 4 services, still not identified. Can't understand why this is so hard to do.

Everyone has been welcoming, respectful and helpful. - dmcivy

Everyone has been welcoming, respectful and helpful. A Special thanks to Tameika, Donny and Jonathan.

Actually, less than one-star . - Juno

Actually, less than one-star ... service department is untrustworthy based on our experience: (1) They recommended a new serpentine belt when one was purchased less than a year earlier at the same dealership. (2) They refused to do a wheel alignment despite having made an appointment for one. They'd only do it if we bought 4-new tires for almost $1,000. The tires had plenty of tread left (confirmed later at Coleman Honda who performed the wheel alignment with no problem whatsoever). (3) They gave us a higher price for brake rotors than that offered by other service advisors at this very dealership. Lost our TRUST in O'Donnell Honda Service Department, especially their Service Department Manager (score ZERO). It's almost as if they want to take advantage of seniors.

Super Courteous, informative, efficient and quick! - Maggieshank

Super Courteous, informative, efficient and quick! Explained everything thoroughly. Free car wash! Kept in touch. Have a shuttle service! Couldn’t be happier with the services. Wouldn’t go anywhere else!

Mr. Marcus was a true professional and helped me and - Amon454

Mr. Marcus was a true professional and helped me and every way i needed to service my vehicle.

Outstanding Customer Service From Dave in the Service Dept! - KiKi 0504

As always, I received the most professional and accommodating service from Dave in the Service Dept. He is always trustworthy and honest when discussing car repairs. If he recommends a service above and beyond scheduled maintenance, you can be assured it's a needed repair or service.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Excellent Customer Service - shm94

Brian is extremely helpful when guiding you through the service process. He makes sure that all of your concerns are addressed and he takes his time with you as the customer.

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible