63 Maryland GMC Service Centers

Red carpet service 👍🏾 always a smile friendly face the - Hairdos.mj

Red carpet service 👍🏾 always a smile friendly face the red carpet was pulled out for me in 2021 for my brand new encore

Fast and great service especially during the week days - dale.winn

Fast and great service especially during the week days and also very helpful I would recommend.

Dennis was a pleasure to deal with. - Stevesalny

Dennis was a pleasure to deal with. Im very critical as a rule and i was 1,000% pleased with all aspects of dealing with this shop! The work was perfection!

I had an amazing experience with getting my car fixed. - Julian

I had an amazing experience with getting my car fixed. Noe took amazing care of me, he was informative, communicative, and really knew his stuff. I was worried about bringing in my car for service before I got to know Noe and the team, however now I will be coming back whenever I need work.

The service advisors at KOONS have never screwed me. - Jewel

The service advisors at KOONS have never screwed me. They give me good prices for the services that is required. I once had a messed up transmission and they fixed it within a couple of days! Unbelievable. I plan on keeping my truck for a while

It was a pleasure dealing with Blake, he quickly found - prethomas

It was a pleasure dealing with Blake, he quickly found the problem with my truck and after receiving the parts needed, he had it fixed in a day.

Came in to purchase a rear wiper blade for my Hyundai - GENUSTARA

Came in to purchase a rear wiper blade for my Hyundai Venue. Shawn was most professional and helpful! Could not have asked for better service!

Kept us informed during the process. - dmzell

Kept us informed during the process. Very friendly customer service. Great job done. Thank you!

Had a great experience here! - kaylynnr.pierce

Had a great experience here! Zain was extremely kind and helpful throughout the whole process from registering to checking out, and the oil change itself was done in a timely manner. Will definitely come back for my next service appointment!

Fitzgerald Auto is my preference. - cdcheeks79

Fitzgerald Auto is my preference. Professional, knowledgeable, patient and kind. Informative and they stand by their work.

Great place, courteous & kind. - Ppaulapooh2

Great place, courteous & kind. Very respectful of your vehicle. Best customer service!! Thank you BobBell. ✌️

Dealing with the service department, especially with... - Lisag

Dealing with the service department, especially with Eileen Kendall, and Grant who make it a pleasure with every visit. Everyone there has given me nothing but top notch service.

Very professional and great service. - Darrell. L. Colemansr

Very professional and great service. They get you in and out no hassle. Accept for location the dealership is pretty good

Josh listened to all of my concerns he kept me updated - Theresa

Josh listened to all of my concerns he kept me updated thru the process And he even found a recall airbag And had it installed The detailed team did excellent And my loaner car was ready when I dropped off my Enclave

All the service staff are excellent. - peterfrevel

All the service staff are excellent. Joe has assisted me a number of times, and Angela is fabulous!

MR LEE AND MR WHITE HAD NO REGARDS FOR MY LIFE THIS DAY - robb33

YOU WILL NOT BELIEVE WHAT HAPPENED AT THIS PLACE ,Hour and a half left in the work day , heading to florida and i was turned away by the service manager DAN WHITE , i asked if they could check the fluid in my front differential because i heard a loud whining noise , i was told they were not interested in my business because i was hauling a trailer . I was asked to leave knowing i had a problem, my truck now sits in fredricksburg virginia at another chevy dealer waiting on a front differential, mine had literally fell apart internally because there was not enough fluid in it. Thanks CAPITAL and to add to this a MR.Lee replied to a review and blatantly lied about the whole thing. ive never met the man and he claimed he looked at my truck and didnt see anything wrong with it and decided i had no problem. I never left my truck so there was no way he ever looked at my truck at all. i really don't think he thought his response over to much before posting it, i called him out on it and got no reply. its more then obvious that capital is having major issues in the service dept. look at all the recent reviews, its all negative. Damage control should start by owning up to your faults and correcting them , not by calling the customer a liar and attacking the customer. UPDATE AS OF 8/12/19 this dealership has gone so low as to now they are fabricating outright stories that could have never happened. MR Lee AND MR WHITE had no regards for my life or anyone elses that day . knowingly allowing me to leave with front end problems , knowing i could have wrecked killed myself or others. all because i had trailer with a a mower on it. im ashamed to know these 2 still have jobs. i will do my best to expose this whole event As long as yall keep lying about what happened i will continue to update my review everyday to make sure yall are held accountable for what damage yall caused and still are causing.

Can not get a real person - Sam258

Called multiple times and the only choice was to leave a message and someone would get back to you. Left several messages and no return call. How are you supposed to buy parts when you can't even find out if they have the part??? When should a potential customer expect a call back when their vehicle is broke down? Days later?

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.