78 Maryland Chrysler Service Centers

Awesomeness - WLF325

Brian worked withe to ensure I was extremely please with my service visit. Thank you Brian I'll see you the next time. A Happy Customer WF

I purchased my 2020 Dodge Challenger SXT and that was my... - Collins costa

I purchased my 2020 Dodge Challenger SXT and that was my first priority. I saw it online and I went there . When I get there they welcome to me nicely specially my sales representative mr. Mohsin shirazi . He explained me everything there was no pressure from him at all. I have enjoyed doing business here I bought from them . Pricing on the car andbuying process is easy. I will go back here again because of the excellent customer service. Mr. Shirazi really knows car well, you won’t find a better car dealer then them .

Oil Change - Baylen Looney

I love the NO APPOINTMENT oil change... Just stopped in and was promptly greeted by Brian Paige. He and the team took great care of me and I was in my way.

BEST JEEP DEALER IN THE AREA - Mikey

FAST COURTEOUS SERVICE. REASONABLE COST. This is the third Jeep Grand Cherokee I have bought at this dealership since 2011. Salesmen went out of their way to get the Jeep I wanted at a good price. Service advisors have give accurate estimates about time and cost for service and made recommendations about things discovered during inspections. I recommend this dealership to friends.

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Sales dept is fantastic. - mkforsh

Sales dept is fantastic. Service dept leaves a lot to be desired. I had the service dept. Look at my jeep for a vibration. After several conversations over multiple days they said they couldn’t identify the problem. Service dept was less than friendly at pickup also. Took the vehicle to another dealer and was told the Jeep has a problem with the valve train and need a camshaft replaced. Why couldn’t they figure this out and save me the hassle.

Fantastic Dealership! - HDH

I brought my Jeep in for service 3 different times. The first time I brought it in they identified the issue, ordered the replacement parts and had me back in my Jeep in 45 minutes! Wow! The second time they replaced the part quickly and I was back on the road after just a couple hours. Everyone I spoke with listened and treated me with respect. I cannot say enough good things about this dealership! They are simply the best!

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible

I've been going to this dealer for years. Mr. Franz... - st5325

I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.

Hertrich Buick GMC in Seaford Service Department is - Laditaz7

Hertrich Buick GMC in Seaford Service Department is amazing. The Staff is very courteous and in tuned to the customers needs. I recently had the AC repaired on my 2015 Mini Cooper. Even though the parts took an extended period of time to reach the dealership the repair was done within reason. Will highly recommend the Hertrich service department in Seaford De

Jeff Forsberg did a wonderful job replacing my window - grumpy6722

Jeff Forsberg did a wonderful job replacing my window motor. Keep up the good work.

The Body Shop did an excellent job fixing My Toyota. - Grandchildren6

The Body Shop did an excellent job fixing My Toyota. Jen in the front office called me every week giving me update on it's progress. I can't say enough on the job that they did. I just want to Thank everyone for doing a wonderful job on my 2018 Toyota Rav4 Limited.

I purchased a vehicle from the Jeep dealership in - c. toland

I purchased a vehicle from the Jeep dealership in Woodbridge, Virginia, in August 2023. Since then, I've relocated to Maryland and have visited my local Jeep dealership for service from time to time. Although I can’t quite put my finger on it, the atmosphere at the Maryland location often makes me feel inclined to drive back to Virginia for my services when I can. However, due to convenience and timing, I recently scheduled an oil change at the dealership here in Bel Air, MD. I pulled into the quick oil change lane and into the garage, where a friendly employee greeted me, took my keys, and directed me to Kiosk #2 for assistance. As I waited, I placed my purse and laptop on the small counter when a man sat down and asked what service I needed. I informed him I was there for an oil change, and he immediately commented that he didn't have my paperwork, then started assisting another customer. Feeling frustrated, I moved my belongings and stood at Kiosk #1, wondering why I had just been dismissed. Shortly after, the gentleman who took my keys handed my paperwork to the man at Kiosk #2, who then began entering my information. I asked why he had initially turned me away, and he responded that the customer he was assisting had a 3 PM appointment for an oil change. I informed him that I also had a 3 PM appointment and questioned why the other customer's appointment seemed to take precedence over mine. He explained the pull-in protocol, but it was clear he hadn’t paid attention to the process I had already followed. Instead of assisting me, he chose to be dismissive and rude. After a tense back-and-forth, I informed him that I no longer wanted him handling my service. He then handed my paperwork to the employee at Kiosk #1, who remained impressively professional despite the situation. Unfortunately, my experience at this dealership was ruined by the rude behavior of the employee, Keith Capps.

Len Stoler is always wonderful to work with and they take - IRELAND0921

Len Stoler is always wonderful to work with and they take care of their customers

Very good dealership. - Anna

Very good dealership. Chase, consultant was very attentive. Explained everything and answered on all questions. Very happy with car.

Rude, non-responsive front desk agents. - sara

Would never recommend. Very poor service department. Repairs not completed. Agents do not answer messages left by phone and email....just one example: have taken car in 2 times to get sunroof leaks fixed. Entire inside of car wet with condensation, floor mats soaked in water. After 2 days and $800+ paid, leaks/water recurred. On 11/11 tried to make appt. via internet but site broken. Sent emails to Brian, service agent and Bob Schrader, Gen. manager to set appt. On 11/12, called, spoke to Leo, Service mgr. Said he would have my car picked up TODAY, would let me know time. Never heard frrom Leo. By 2pm, called Leo, Brian, left messages. Still no responses. Finally got Brian on phone at 4:30. He thought Leo made plans for pickup. Did not say why never answered voice mail messages. Said he would have car picked up tomorrow. FINALLY heard from Leo at 5pm, said he "got busy and forgot". Great service!!??,eh?I Am NOT associated with VW dealership or service. center.

Customer Service is Awesome! So amazing! - Honor

I highly recommended this dealership! The moment I walked in the doors - I was approached with friendly smiles. Over the last 12 years - I have purchased 5 Mercedes vehicles from this dealership. My representative during these years has been Mr Celestin Lovence - who has spent numerous hours in ensuring that my needs in the vehicle are met. Throughout the years, Mr Lovence kept in personal contact with me and husband and this last purchased has been a phenomenal experience. He is truly committed to the highest quality of character service!

Repair of collision damage - Susan G

The shop did a nice job of coordinating with the insurance company of the party that caused the damage. They did the repair in a timely manner, and the repair looks really nice.

I went in because I had really poor body work done and... - Champskins5

I went in because I had really poor body work done and after much aggravation finally decided to give up on the morons I'd dealt with...wow, what a change when I went to Montrose. Staff at the counter was great and as I was explaining all the problems the owner overheard and got personally involved...try getting that at most dealerships. The sweet part was the work they did...outstanding! The paintwork was fantastic and they even touched up a spot unrelated to the accident. Above and beyond! Thanks Rick and your team!

I hit a deer with my Jeep Grand Cherokee. - lisa.styron

I hit a deer with my Jeep Grand Cherokee. Rich Jenkins did an OUTSTANDING job on the body work. I cannot thank him enough for his skills and care with my vehicle. I am very happy with the body work!!! Thanks, Rich! :) Lisa Hoban-Styron