67 Maryland Buick Service Centers

Good experience overall. - CHRISTINA.TUREK

Good experience overall. I was able to get service done without an appointment. The only downside was my car had a horrible stench of cigarette when I picked it up. I sanitized the driver area and the smell still lasted for 2 days.

SL was excellent and has stellar customer service. - Peacenlight

SL was excellent and has stellar customer service. We bought our first car and he was informative and honest. Highly recommend him.

Very timely and friendly,impressed with video feature of - pdstruchen1

Very timely and friendly,impressed with video feature of inspection normal dealership does not have this

The Service Department is absolutley fantastic! - Sandy

The Service Department is absolutley fantastic! We noticed above all else, how nice and friendly every one is, and how they truly genuinely seem to care about us being happy with the whole experience. The entire service department is truly a great crew! Really a great dealership!

Great place, courteous & kind. - Ppaulapooh2

Great place, courteous & kind. Very respectful of your vehicle. Best customer service!! Thank you BobBell. ✌️

Dennis Love has got to be the most underutilized tech in - Newsales

Dennis Love has got to be the most underutilized tech in the business. Extremely smart believes in Test Not Guess not one of these techs that throws parts at the problem and hopes he fixes issue . Alan Bostic in Service Manager was another person that took time to explain what needed to be done and gave me the opportunity to say yes or no . Great People make Business’s Great and Ideal has Great Folks !

Fantastic to deal with. - dyduo2

Fantastic to deal with. Keeps the customer informed along the way and is very helpful at all times. Always a beautiful job. I would have a recommended alternation to anyone .

Timbrook Nissan always come through with quick and - r_sisler

Timbrook Nissan always come through with quick and profesional service when i need something taken care of my Nissan Altima.

My plans had changed and they were able to fit me in. - Drhodovi

My plans had changed and they were able to fit me in. My appointment was for the next day. The staff was friendly and professional. It was a pleasant experience overall.

The work on my 4 series was excellent! - Johari

The work on my 4 series was excellent! The staff is professional and kept me informed throughout the process.

Bought my Yukon here almost 7 years ago & I’ve been - WhoDeyJen

Bought my Yukon here almost 7 years ago & I’ve been taking it here for service ever since. They are friendly; they communicate well & really take care of me & my vehicle. I highly recommend buying a vehicle from Wilkins Buick GMC.

My 2023 EQE was hit by a deer. - Aniluberoimd

My 2023 EQE was hit by a deer. Autonation did not know what was wrong with it. What to do with it what part needs to be done it took them two months to assess and they kept my car for six months. There was a delay in doing everything. , I did not like the explanation. This is the first time this kind of car has come to us.

Customer service was great and polite. - gthankugod

Customer service was great and polite. I received my truck back In a timely manner

Dealership went the extra mile to diagnose my issue. - jdgets

Dealership went the extra mile to diagnose my issue. Excellent communicator! Easy to deal with!

Dealing with the service department, especially with... - Lisag

Dealing with the service department, especially with Eileen Kendall, and Grant who make it a pleasure with every visit. Everyone there has given me nothing but top notch service.

MR LEE AND MR WHITE HAD NO REGARDS FOR MY LIFE THIS DAY - robb33

YOU WILL NOT BELIEVE WHAT HAPPENED AT THIS PLACE ,Hour and a half left in the work day , heading to florida and i was turned away by the service manager DAN WHITE , i asked if they could check the fluid in my front differential because i heard a loud whining noise , i was told they were not interested in my business because i was hauling a trailer . I was asked to leave knowing i had a problem, my truck now sits in fredricksburg virginia at another chevy dealer waiting on a front differential, mine had literally fell apart internally because there was not enough fluid in it. Thanks CAPITAL and to add to this a MR.Lee replied to a review and blatantly lied about the whole thing. ive never met the man and he claimed he looked at my truck and didnt see anything wrong with it and decided i had no problem. I never left my truck so there was no way he ever looked at my truck at all. i really don't think he thought his response over to much before posting it, i called him out on it and got no reply. its more then obvious that capital is having major issues in the service dept. look at all the recent reviews, its all negative. Damage control should start by owning up to your faults and correcting them , not by calling the customer a liar and attacking the customer. UPDATE AS OF 8/12/19 this dealership has gone so low as to now they are fabricating outright stories that could have never happened. MR Lee AND MR WHITE had no regards for my life or anyone elses that day . knowingly allowing me to leave with front end problems , knowing i could have wrecked killed myself or others. all because i had trailer with a a mower on it. im ashamed to know these 2 still have jobs. i will do my best to expose this whole event As long as yall keep lying about what happened i will continue to update my review everyday to make sure yall are held accountable for what damage yall caused and still are causing.

took 04 denali in for first service -- very helpful and... - jrussell

took 04 denali in for first service -- very helpful and thorough. Did not buy my vehicle from them, but they will get all my service business if they continue to deliver like they did.<br><br>Very clean shop and friendly people.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.