7 Maryland Acura Dealers

Great experience at Hunt Valley Acura Charles my - mjfry149

Great experience at Hunt Valley Acura Charles my sales consultant was knowledgeable and helpful with the process. Huntvalley Acura was worth the 2 hour ride. Don’t think twice about making the drive. It is my 11th Acura and my first with Charles and Hunt Valley but I know I will be buying my 12th Acura from them in the coming months

I was there getting a routine maintenance ( oil change, - ericaaparentado

I was there getting a routine maintenance ( oil change, tire rotation etc) done. I told James that I be hearing a popping noise in the speaker of my suv he told me it takes like 3 hours to fix but, he would get me a loaner so I wouldn’t have to wait.. I really appreciate that. Anytime I have a concern he will definitely put my mind at ease.I live in Baltimore city and I’m sure it’s a Acura Dealership closer to me. But when you have a great service advisor like James you would travel knowing your vehicle is in good hands.

Victor is truly a man of honorable integrity and - andersonsa

Victor is truly a man of honorable integrity and character. I really felt a trust dealing with him. I wouldn't hesitate to purchase another vehicle from Victor Castor.

Made appointment same day for oil change and multi point - Mal

Made appointment same day for oil change and multi point inspection. They completed work within the promised timeframe and went over inspection report. Also provided transportation to and from work while maintenance was performed. Overall a great experience with service department.

I’m incredibly disappointed with my recent experience. - michellekcolbert

I’m incredibly disappointed with my recent experience. After owning my Certified Pre-owned Acura for less than 3 months, I was shocked to learn I had to pay out of pocket for a new battery. To make matters worse, I had to drive to two different dealerships and even call out of work to get this resolved. This level of inconvenience is unacceptable, especially for a brand that prides itself on luxury and reliability. What makes this even more frustrating is that I love Acura so much that I purchased the exact same car after my previous one was totaled in a collision with a deer. My loyalty to the brand makes this experience even more disheartening. I expect better from Acura and hope they take steps to improve customer support and resolve issues like this more effectively in the future.

They don’t keep their word. - Marco Allen

They don’t keep their word. 2 mo waiting on a car. Let loan expire. Was told to come pick up the car and test driving before leaving the dealership on to be told they let my loan expire and being left with no car. I don’t mind being turned down but don’t have waiting on a car for 2 months they said I was approved for and then dropped the ball. I have no car and have to build my credit up from all the hard credit pulls after they let first loan expire. The one star is for the sales person Mr. Kramer. He is a honest salesman that had no idea what finance department was doing. He was just as shocked as we were. But for this dealership Is not for the middle or lower class. Just for upper class people that can put 50% down or pay for car in cash. Me personally I will never give my money to anything with the Criswell name on it.

Tag and title horrible tags late and now new tags. - Mi60ke

Tag and title horrible tags late and now new tags. Was told my tags expired in 1 year. Original tags were 2 years. MDDMV website after July 1st one year tags, car was bought in May. Tags show up late, get a new set of tags Friday 1 year. Acura of laurel said send the old tags back. The new tags show up 3 months later. Don't trust this dealer. Was told Maryland changed the fees a few months ago, not true I have other vehicles registered here and the registration changed years ago not months. Not trustworthy never buy from them!