7 Maine Subaru Dealers

Mathew Foulke went above and beyond to service my 2016 - Mary

Mathew Foulke went above and beyond to service my 2016 Forester after a faulty transmission part installation. He arranged reimbursement of my tow bill and had the repair done in a couple of days. I appreciate the customer care and complete satisfaction!

I've purchased and traded in a lot of vehicles over the - JBURN207

I've purchased and traded in a lot of vehicles over the years from highly rated dealership across several states, but none have come close to the level of attention, professionalism, and genuine care we experienced at Patriot Subaru in Saco, Maine. From the moment we stepped onto the lot and into the showroom, we were warmly welcomed. Our sales associate, J.D. Defelice, immediately made us feel at ease, introducing us to members of both the sales and service teams, several who had come over to greet us creating an atmosphere that felt more like a friendly gathering than a transaction. There was absolutely no pressure . . . just easy, conversation and sincere interest in getting to know who we were , what we were looking for, and how they could best help. We were trading in a 2023 Outback Touring and were genuinely impressed by the advanced diagnostic tools used by the used car and service teams. The process felt incredibly transparent and high-tech, and was something akin to an automotive version of an open MRI, clearly showing every aspect of the vehicle's condition, both inside and out. It gave us complete confidence that we were receiving a fair and accurate assessment. The purchase of our new 2026 Subaru Solterra couldn't have been smoother. The sales process was seamless, and the financing experience was just as easy (thanks Matt) -- efficient, straightforward and handled with complete professionalism. All in all, this was hands-down the best car-buying experience we've had, and we wouldn't hesitate to recommend them to anyone looking for a dealership that truly puts the customer first. J. Burnett -- Scarborough, Maine

Great doing business with them! - Ninadarisse

Great doing business with them! The owner really cares about his customers and taking care of anything that comes up!

A horrible experience! - briandpratt10

A horrible experience! We have a 2021 Crosstrek that had a catastrophic engine failure at 62,000 miles. We had the car towed to Pape. To make a long story shorter, the car sat at their dealership for almost a month. The only assistance they provided was to say they could not diagnose the cause without a $2,000 charge and they quoted us $22,000 in repairs. I told them we would be willing to buy a new Crosstrek if we could find a way to salvage the current car and trade it in. I asked several times to be contacted by a sales manager in hopes of finding a solution. Nobody called!!! Finally, I went to the dealership where we purchased the car in NH hoping they could make a recommendation. We ended up having the car towed there. In less than 24 hours we had a plan to repair the car using used parts at less than half the cost, and it will be ready in less than a week. They showed true concern followed by action. It's also worth mentioning that Subaru corporate was no help in this process. The warranty on the engine was 60,000 miles and we were at 62,000 miles. We had all our service records, but that did not help. Not very impressive or inspiring customer service from the Subaru brand either.

This is my 4th Subaru from Charlie's. - hspeggyg

This is my 4th Subaru from Charlie's. Had a great experience with Joe and Mark selecting my new Crosstrek. They both were very professional and knowledgeable and offered me a very good deal.

Forget the company, look at their employee. - Donald T

Forget the company, look at their employee. I took my car to this mechanic Brady and, frankly, it was tremendous. Really tremendous. This guy knows cars--believe me. The engine? Running like a dream. The brakes? Perfect. Some people say nobody fixes cars better, and after seeing the job he did, I think they might be right. I've seen a lot of mechanics some good, some not so good--some very bad, losers actually. But this guy? Top-notch. He looked at the problem, figured it out quickly, and got it fixed fast. No nonsense, no games. Just great work. If you want your car fixed right, by someone who really knows what he's doing, this is the mechanic to go to. Fantastic service. Beautiful. Brady should be making the big bucks. Give him a raise. Let him have direct deposit, it's a cost saver for companies - a no brainer. Do it.

outstanding service - jga

Stanley Subaru is a big part of why we are now a Subaru family. Salespeople were knowledgeable, friendly and relaxed. We were allowed to try out multiple cars with no "get it back fast" or meddling in how we test-drove. Prices were good, we kept hearing good stuff about Subes. So we bought. Skip forward a couple of years & my son's Subaru needed a pretty expensive bit of work on the transmission. We sighed and got ready to pay. Imagine how we felt when we called in to see if it was ready & the folks at Stanley said "come get it, and oh, its on the house". I said "WHAT? how come?" and they said that we had been loyal customers & they had worked with the national Subaru folks for us &, well, it is fixed. Free. Needless to say we will be back when we need our next car!