300 Louisiana Used Car Dealers

I don’t know what kind of joke of a business Matt McKay - Fletchandlamomt

I don’t know what kind of joke of a business Matt McKay is running but there’s a reason everyone goes to Hollingsworth Richard’s Ford. Service dept has had a Ford truck that cost well over $120k new for almost 6 months…and it’s still under factory warranty. All star Ford in Denham admitted they further damaged the truck while trying to fix an inherent flaw and flat out said they will not be paying for it. They also said the $5000 enterprise bill is now the owner’s obligation, as they were not able to find the necessary correct parts and install them in a SIX-MONTH period. The dealership stated the truck was unsafe to drive. The dealership continued to state the truck was not a priority. Safety is irrelevant. The “Loaner” for a $125k truck was a Nissan Versa😂 which, 6 months later, they decided they would not be paying for. It’s hard to type this without laughing. That dealership has nothing but sub-par reviews

Scheduled appointment with manager. - JS

Scheduled appointment with manager. Showed up no appointment. Wanted me to leave my truck. I came from 70 miles way. Terrible customer service. Third time trying to fix a warranty issue.

Al the salesman was very patient, knowledgeable and - Tammie Lewis

Al the salesman was very patient, knowledgeable and willing to go above and beyond!!Great job

I just wanted to write a quick note to let you know that... - chell10406

I just wanted to write a quick note to let you know that our experience at Holmes European Motors was a great one! My family usually only buys GM Vehicles due to our GM family discount but wanted something different this time. Elliot was our sales person. He was very knowledgeable, courteous and professional. Jim Huggins also helped us and was very professional and helpful as well. These two members of your staff made us feel welcomed but did not pressure us to make any decisions. Many times I have had experiences where I have left a car lot and not purchased strictly because I felt very pressured or unimportant! This was not the case with our recent purchase. We plan to have our Volvo S60 for some time but when we do buy again we will come back to Holmes European Motors! We would like to thank Elliot, Jim and all the staff at Holmes!!

Best auto buying experience we've ever had! - Chris L.

Best auto buying experience we've ever had! We were trading in our 2016 Volvo XC90 for a new one. My wife had her eyes on a 2023 XC90 at Bergeron's, but it had sold already. Billy Thomas showed us a few available 2024's, and they had one she liked even more! Billy was very friendly, knowledgeable, explained everything, found us all available discounts we qualified for, and worked hard to get our trade-in price (sight-unseen) higher. When we brought in our trade-in Volvo, Bill Thomas, the general sales manager (he's Billy's father too), bumped the already-agreed on value by another $500 after he saw it. The finance manager, Joy B., was very patient, friendly and also explained all options. Billy also spent a good deal of time explaining and demonstrating all the newer upgraded digital features of the XC90 to us. At no time did we feel rushed or pressured. Both Bill and Billy have helped take care of a few after-sale questions quickly and easily. We're really glad we bought the 2024 instead of the 2023. And we're really glad we bought it at Bergeron's. It couldn't have been a better experience- at least for car shopping. Thanks to everyone there.

Sold a car that the fuel gauge was broke and cost me $700 - mbricker

Sold a car that the fuel gauge was broke and cost me $700 to repair and they wouldn't work with me on it. Also didn't have a jack or lug wrench for spare tire! Make sure you check everything before purchasing. After you sign they don't want to hear from you!

Happy I used Royal. - jnackley

Happy I used Royal. Nathan is a great service manager. Will be coming back. Thanks!

Very easy to deal with and the buying process was simple - Milazzo1

Very easy to deal with and the buying process was simple with great customer service.

I recently purchased a Genesis G70 from Genesis of Baton - warrenkrogers47

I recently purchased a Genesis G70 from Genesis of Baton Rouge and my experience was very positive. Service, selection and value were all excellent. In particular, Elham Alshaer, who assisted me with the transaction, could not have been more professional, helpful and pleasant to work with. I highly recommend this dealership.

BUYER BEWARE! - odj13

I purchase a car there a while back time I got it home it started jerking real bad. Told them about they did nothing! Thank God my daddy a mechanic end up paying over 300.00 dollars for the part and it took him a half of day to put it in. After a year I thought I try them again so they let me test drive the truck told me all I need is my car and 500 dollars. OK cool so then the story changed to 1,500 dollars not cool! The owner was super rude and try to play mind games by saying if you want this truck you'll do anything. Uh no I won't! The truck was over price, wrecked, close to 100k and seat was stain but wanted 13,000 but NADA and KBB was price at 10,500 they wouldn't budge so I left right there! After a few months the price finally dropped to the right price. Don't by from this dealership go to a real dealership where they offer you warranty that actually worth something. Keep the car for two years now I have something else thank God cause that car was a money pit! It doesnt matter about me naming the employee cause he was fired.

I love my car. - meggypug

I can't say enough good things about Michael. He handled all the details for me and did everything he said he would do. I'm delighted I bought my car from him - thanks, Michael - you're a true gentleman.

Terrible experience. - Tobyrose99

Terrible experience. I tried to buy a truck off of their website and they didn't even have the truck on the yard to sale

Very helpful, courtesy, pleasant to work with and speedy - dusty.reeves

Very helpful, courtesy, pleasant to work with and speedy with information. Will definetly use them again in the future.

Lied about repair - Sandi

We paid cash for a 2011 Dodge 3500. Had check engine light on we were told it was a sensor and would be fixed 90 days later find out it wasn't fixed the computer was reset. DO NOT BUY FROM AUTOPLEX

Fantastic,the car is everything thing that I though it - bigironhead61

Fantastic,the car is everything thing that I though it would be. I’m going to take it and really have it checked out next week.

Reasonable prices, clean cars. - Eugene

Reasonable prices, clean cars. Mario treated with respect and answered all my questions and he gave me warranty.

Robert Lamons - jeepfan

Professional service! Mr. Robert Lamons went above and beyond to ensure customer satisfaction. I would recommend him to anyone looking for a stress free buying experience! wonderful staff all around!

I could not have ask for better Matthew the salesman and - Lc

I could not have ask for better Matthew the salesman and Jordie for the paperwork all around it was a pleasure at Leblanc Kia and I love my Kia Seltos very friendly people and informative on there vehicles to didn’t take as long as my last vehicle did either that was a plus so if your looking for a vehicle try Leblanc Kia you will be Satisfied!!

Haven't talked to anyone there no phone call from them - graywolf660

Haven't talked to anyone there no phone call from them yet may try to call them later this week

Great Professional Business, and I love my CLS450 I came... - India9119

Great Professional Business, and I love my CLS450 I came from Texas to make this purchase

Brought vehicle in for lane departure warning not working - 4sbuilders

Brought vehicle in for lane departure warning not working 2 times, the issue is still not resolved. It still does not work

Omg I drove 2 hours to see a clown show I wanna thank the - dport144

Omg I drove 2 hours to see a clown show I wanna thank the young lady at the infiniti dealership for trying to help I will never go there again especially the Acura dealership

I emailed them a total of four times, two times for two - neylonthenarc@gmail.com

I emailed them a total of four times, two times for two cars. I asked for detailed information about both cars. I listed each detail wanted. In each reply I was asked for my phone number and a good time to chat about the car. I replied via email, explaining that I would CALL after my questions were answered. I got no reply either time. I think on the first one I even sent one more email seeking answers. Nothing. The cars were both a shade over ten thousand dollars. I should have called the manager, and still may. One more thing: I had cash, no trade-in, no muss or fuss; just two idiots, one named Max ( I think ) who left an easy commission on the table. Their boss would be SO proud. M Neylon

This was the best experience. - a65linzay

This was the best experience. Bennie Edison was our sales person and he went above and beyond to help us find the SUV I wanted. He was upfront, open and honest and made the whole process the easiest I have ever had when purchasing a new vehicle. I really cannot say enough good things about the entire team at Walker Mazda. Everyone we came in contact with was genuine and kind.

Bait and Switch - TruckinMad

Found a truck through True Car and set up an two hour Ultimate Test Drive. The VIN matched the vehicle I was given a price quote for, but the actual vehicle did not have the options and features as shown in the photos on the site. None of the photos were of the actual vehicle, and the vehicle interior was in very rough condition. I returned the vehicle within 15 minutes, having wasted 2 hours of my normal work day to accommodate the appointment. My Sales Rep. didn't even bother to call me during the test drive or afterward. Instead I got a call from a stranger asking how my experience turned out. My only positive experience was that every person involved was generally polite. They're just doing the job they were given, but the product isn't all that great.

Great buying experience here. It was my nephews first... - richard.baggett

Great buying experience here. It was my nephews first car. We shopped 2 other dealers. Neither had the price range he was looking for. John Michon & finance guys went out of there way to treat him professionally.