22 Louisiana Volkswagen Service Centers

The staff was great everyone was very helpful, friendly - CASPER_7581

The staff was great everyone was very helpful, friendly and insightful. The techs did great work will be back in the future.

Service - Ricky

Our visit to the service department was great. Our favorite service writer is Jennifer Clements. She is very professional, courteous, and takes great care of her customers.

Would give 0 stars if I could. - ferraroh16

Would give 0 stars if I could. The WORST VW dealership I have EVER been to. I have been disrespected and lied to by at least 3 different service/parts employees here. I’ve been spoken over almost every time I call, I’ve been lied to, and I’ve been blatantly ignored and had an employee there turn his back on me and walk away while I was talking. That same employee told me I should “just go home” because “he had no information” for me right then. They also keep contradicting themselves, within 5 minutes the same employee went back on what he had originally said twice. I will NEVER go here again. I’d rather drive to another state than ever work with these misogynistic, disrespectful people ever again.

THE WORST SERVICE EVER. NO RETURN PHONE CALLS. KERRI IN... - morgparksmommy

THE WORST SERVICE EVER. NO RETURN PHONE CALLS. KERRI IN THE SEVICE DEPARTMENT LAUGHED AT US AND TOLD US SHE WOULD NOT TALK TO OUR INSURANCE AND US --- NO RETURN PHONE CALLS. NO IDEA ABOUT PROGRESS OF THE REPAIRS. WE HAVE USED THEM IN THE PAST WITH DECENT OUTCOME BUT SOMETHING HAS HAPPENED. IT IS TERRIBLE.

Exactly what i expected - Tyler Drude

Called tuesday to scedule my 10k mile service, was able to get an appointment the next day. I was greated quickly upon arrival, vehicle was take care of in under an hour (closer to a half hour), CSR showed me the indpection paper and explained it. Let me know my next suggested service and that i woild be contacted soon to get it scheduled.

There wasn’t a time that I didn’t know where I was - audreybmelendez

There wasn’t a time that I didn’t know where I was supposed to go or who I was supposed to talk to. I was greeted promptly outside and continued my conversation with Eugene as we walked in and he showed me where I needed to be, as I waited several associates in passing made sure to ask me if I had been helped. Attentive, clean, friendly, and so much more. 10/10 will go back and recommend!

Great service - Missions

Super service. Very friendly staff. I would highly recommend them to any of my friends. Definitely will be back. They went out of their way to do a great job.

Never bring your vehicle to this place they will not - CARTERCINNAMON

Never bring your vehicle to this place they will not change your oil. They will tell you they changed it.