79 Louisiana Ford Service Centers

Charged 100 dollars do do and oil change on a 2013 f-150... - pope.daniel26

Charged 100 dollars do do and oil change on a 2013 f-150 was not pleased with the price at all didn’t even fill my windshield washer fluid up but charged for it an oil change and a air filter

They are friendly their work was good and timely. - drdeg

They are friendly their work was good and timely. They itemize and explain their services.All questions addressed appropriately.Will continue to utilize their services

Have a Lincoln Navigator that has a recall on the front - Josephwallace70

Have a Lincoln Navigator that has a recall on the front seatbelts. Drivers seatbelt attempted to crush me and has now locked into place rendering it unusable and unsafe to drive. While this is a known recall there are apparently no parts available for the repair. Robinson Brothers states they have no idea when the parts will become available. Lincoln has no solution and zero concerns about no being able to correct this issue. My issue with Robinson Brothers is they have not reached out to even express their regret on this issue. If you are not buying a car they really don’t seem to care about customer service. So update the service manager called me but only related to the above review. She told me my review was unfair to them! She stated that a solution was offered that I pay for a repair, a part that doesn’t go to my truck, and when the correct part comes in they will fix it. I asked why not put that in without me paying and you take it back once the correct part comes in she said that was not possible. Then she proceeded to tell me they would cancel the recall part order and I should find a new dealership. I believe she proved my point in that they really don’t care about customers. Instead of just accepting the fact this whole situation is regrettable for all involved. She decides to double down on showing how little they are concerned! WOW!!!! She proved my point!!

I have bought 6 vehicles from this dealership, and I - toddbroussard

I have bought 6 vehicles from this dealership, and I trust in them and when I need something, they there for me every time they’re good to deal with..

Horrible customer service - No more Zachary superior ford4me

Could not diagnose issue. Was told 2-3 k to diagnose. Manager told us to go to another dealer if I wasn't happy so I did. All star fixed it for free in 10 minutes. Customer service lied, dealer manager was rude. I would walk before visiting this place again.

Exactly what i expected - Tyler Drude

Called tuesday to scedule my 10k mile service, was able to get an appointment the next day. I was greated quickly upon arrival, vehicle was take care of in under an hour (closer to a half hour), CSR showed me the indpection paper and explained it. Let me know my next suggested service and that i woild be contacted soon to get it scheduled.