356 Kentucky Used Car Service Centers

If I could give this place 0 stars I would absolutely. - sfetz46

If I could give this place 0 stars I would absolutely. NEVER take your vehicle to this place for service. I have taken my vehicle in several times for "the works" oil change and my bill has never been more than $65-$70 which is reasonable for an oil change. My bill was $190!!!!! A service was performed on the bill for "replacement of lug nuts" for a whopping total of $130 for that service alone. FOR LUG NUTS. The kicker is that I was never told this service was being performed until after it was finished. So I call up there to ask a manager about the service. Victoria in the service department answered the phone and I explained to her this issue. She got a huge attitude and rude tone of voice with me, called me a liar and stated that she told me of the service before it was performed WHICH WAS NOT AT ALL THE CASE, I was told after the fact. She proceeded to argue with me, and once I called her attitude out she called me "sweetie" and "honey" which is extremely disrespectful because she was trying to be a smarta** about it. She kept calling me a liar however, and refused to correct this situation. She stated her manager was not in and there was nothing she could do. So I am following up on this but I have a feeling it will not be made right. For a local business, y'all sure do treat your local customers with such disrespect to make a buck. This was appalling. NEVER TRUST YOUR BUSINESS HERE, THEY ONLY CARE ABOUT MAKING MONEY AT YOUR EXPENSE AND IGNORANCE AND WILL NOT RIGHT THE ISSUE. DISGUSTING!!!

I’m 71 and have bought my share of cars. - Al M

I’m 71 and have bought my share of cars. Without being long-winded, I’ll just say that Gates is an example of an auto dealership done right. I lease Hyundai’s every three years and I’ll keep coming back.

Terrible Nissan Auto Service - Olivia Stewart

While the sales with Glenn Automall seem to be beneficial, please look in to another location for Nissan auto repairs and service. It's highly recommended to spare yourself a trip to Richmond Road

I had the Oil Change and Tire Rotation which was - joannem

I had the Oil Change and Tire Rotation which was completed in a timely manner. Everyone was friendly and professional.