356 Kentucky Used Car Service Centers

Excellent help finding perfect vehicle for new teen driver - regguybret

I was very pleased with the help I received from Jon McOwen in selecting a Rav 4 for my teenage daughter ' He was very patient t and considerate of my concerns in making the decision on this vehicle. I had shopped several dealerships and Jon at Toyota on Nicholasville made me the best deal and I know I purchased the best vehicle. Thanks Jon. Your the best. .

EFFICIENT, FAST, PEOPLE AT SERVICE COUNTER ARE VERY NICE AND - DWIGHTRIDEOUT

THEY ALWAYS TAKE VERY GOOD CARE OF ME !! I HAVE ONLY HAD 1 SMALL PROBLEM BUT THE RESOLVED IT QUICKLY FOR ME.I WOULD HIGHLLY RECCOMEND THEM .

Usually gets me an appointment right away. - killinger.lynn

Usually gets me an appointment right away. Gives me a loaner when they have to keep my car for an extended period of time. Service Reps keep informed and explain everything.

Service department once again stepping up and meeting my - durkdavidson

Service department once again stepping up and meeting my needs. Excellent customer service and family oriented.

We bought our Odyssey brand new from Honda World in 2018. - raceralum

We bought our Odyssey brand new from Honda World in 2018. in 2022 all the warning lights kept going off randomly. Two different appointments with their service department and nobody could find anything wrong.   This continued intermittently and we took it back in to HW in 2023. They said that Honda had released a warranty/recall for the faulty part causing this issue. They then tried to tell us that we were now past the mileage for this recall. We argued that this was a pre-existing issue and we had brought it in for the same thing the year prior. they acknowledged this and said they would honor the recall.   It took over 6 months for them to get the part. When they finally did, THEY called us to schedule the install of the covered part. We made arrangements to have the part put on and took the van down to HW. Upon arrival they told us that Honda was no longer going to honor the recall and we would have to pay for the parts and labor. Mind you, they ordered that part and called us to schedule the install. Their bait and switch attempt for this should be a red flag to any future or current customers. I have asked for a call from the service manager but he keeps having one of his techs call as he knows he is in the wrong and doesn't want to answer for their crooked ways. I strongly caution anyone to avoid buying anything from this organization as their only concern is for their profit margin and not their customers.

The Service agent, Adam, was very helpful and explained - Fleet

The Service agent, Adam, was very helpful and explained everything I did not know about my hybrid.

As always Champion lives to its name. - olefirechief

As always Champion lives to its name. They are truly the best advocates, the biggest Champions for their customer families. The “A” team in all the areas of this dealership; Fred always takes time to say hello and ask how you are doing no matter how busy. Ms. Karen always makes herself available for any concerns. Ms. Vickie in Sales is truly the best of the best and will never guide you wrong, she works for you night and day to ensure you are satisfied even after the sale is completed. She is a class act all the way, Ms. Melissa of Finance is truly invested in her customers and never let a question go without a truthful answer , a caring smile, and infectious sense of humor, Mr. Jay the Service Advisor goes above and beyond every single time. He doesn’t treat you like a number but more like a long time friend. He is always honest, never rushes you and always makes sure you are comfortable with the service you receive and how you receive it and Mr. Greg in Service, the best troubleshooting, hands on no non-sense service and repair specialist you can ask for. His knowledge, skill and ability when it comes to his chosen profession is rarely experienced anywhere else. He is absolutely the go to guy and obviously the brick and mortar that hold the foundation of this class act service department together. They all define the highest quality in hometown customer care & service. They lead by example and demonstrate the truest loyalty to their customers that you will absolutely not find in any other dealership. Myself and entire family go to Champion and have been loyal customers for years even when living out of state because of these exact same people. Don’t get me wrong we have dealt with other dealerships over the years and was an absolute mistake. We love our Champion “A” team. Thank you to the heroes of the Champion A" team.

So far my maintenance visits have been good. - Donna

So far my maintenance visits have been good. They were prompt to take me in quickly and very friendly.

Great people to interact with always ready to assist - fernandezedwards

Great people to interact with always ready to assist where possible, very knowledgeable and customer friendly

I was greeted promptly when I arrived and was escorted to - AirlineRetiree

I was greeted promptly when I arrived and was escorted to the office of the Tony McCarty. Since my 30k mile service appointment would take several hours I was offered a loaner car so I could return home. The service took several hours and I was kept informed throughout the day on progress and suggested additional service. My car was returned to me freshly cleaned and Tony handled my paperwork efficiently. Everyone I encountered was helpful and friendly, especially Tony McCarty. Thank you for a positive service experience.

We have been customers of this dealership for a while now - GOMEZ41007

We have been customers of this dealership for a while now and they have been very helpful to us as customers

I bought my car new there and they were great. - Robert A.

I bought my car new there and they were great. I won't take it anywhere else for service.

That everyone that I dealt with was very kind and helpful - dmyelv

That everyone that I dealt with was very kind and helpful that made the experience easy going

Bought a 2022 Kia Sorento from Sales Rep Joshua, who now - Scootergeorge

Bought a 2022 Kia Sorento from Sales Rep Joshua, who now works in the Service Department. I'm always greeted by everyone there and have no issues with appointments. Me and my car are well taking care of.

Service was great! - Leroy

Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family!

Excellent experience in Service with Gabe and John, - mjclark

Excellent experience in Service with Gabe and John, excellent service in Body Shop with Clay, Gina and Chad

Fast service. - Envision

Fast service. Friendly, things got done as promised. Kept us posted with text message. Great

Don Franklin consistently performs at 110% There service - poscd2012

Don Franklin consistently performs at 110% There service department and ALL STAFF are phenomenal. Turnaround time for service is fast.

Corey Smith is always very attentive to my service needs, - Wayne M

Corey Smith is always very attentive to my service needs, communicating clearly any.options an the cost of each. I feel confident in driving my car knowing that it is being maintained well at Oxmoor Hyundai, and especially appreciate their fair and reasonable prices.

My wife and I have been very fortunate to be working with - Spartan

My wife and I have been very fortunate to be working with Brian in the service department. The issue with our car was extensive, but Brian kept us informed on a regular basis what was required to get the car repaired. He also played a critical part in getting the company we had our extended service contract with to cover and pay what was agreed upon in the repair quote. We are extremely appreciative for his help throughout this process.