665 Kentucky Used Car Dealer/1000 Service Centers

Employees are excellent- kind, polite- caring, facility’s - AJ

Employees are excellent- kind, polite- caring, facility’s spotless, just go knee down in any corner or cubby hole, it will be spotless as well as restrooms

Scott Saye, myth or legend - Blakepayne

Scott Saye sold me an awesome GMC Denali. He really advised me and helped me secure an awesome vehicle I could afford. He is not like most sleezy car sales people, he felt honest. I would recommend Scott to anyone who wants to buy a car.

I found staff to be Friendly and polite. - Dy

I found staff to be Friendly and polite. Easy to work with. Need to stock parts.

#coadtoyotapaducah,ky I took my 2012 Toyota Tundra into - gegarmon

#coadtoyotapaducah,ky I took my 2012 Toyota Tundra into Coad Toyota in Paducah, Ky on September 4th to get valve cover gaskets changed on left side of engine and spark plugs replaced because I had a miss fire on cylinder 6. Was also scheduled to get transmission flush. I was told 1.4 hours for valve cover change and 45 minutes for transmission flush. Appointment was scheduled for 11:45am I arrived at 10:45. After technician got started I got a phone call from Dalen saying the other side needs changed as well. Telling me it would be another 1.5 hours and 180.00 dollars. I gave him the ok to go ahead and fix. So after waiting 6 hours for a 4 hour job. Dalen came and said technician didn't recommend changing transmission fluid. But I have been carrying my truck to this dealership for the last seven to eight years for oil change. It was put in my notes to have transmission flush done. So after seven hours of waiting and being after five o'clock and lights being turned out they brought my truck around for me to leave my truck was running Worse than when I brought it in. After a 45 minute confrontation with Dan the service manager. He said there wasn't nothing he could do because the technician had left and he couldn't give me any kind of vehicle to send me home in. I stopped at 2 different auto part stores and they both said I miss fire on cylinder 8. I got home to find cylinder 8 had not been plugged in an was trapped behind coil and vacuum hose not hooked along with many other things that pictures will show. They sent wrecker to pick up my truck on September 5th. They hooked up all lose parts and truck still wasn't running correctly. Said I needed 2 new coils which wasn't bad before I went in. They wouldn't cover cost or even split cost with me. I contacted Toyota Corporations and filed report. Didn't get any help. So I gave the go ahead and fix. Another 572.00 on top of the 515.00 I had already spent. Dan the service manager called me on September 20th bragging how great the truck was running. So I went to pick it up on September 21. I looked over engine to make sure everything was put back together. Get in truck cranked it and let it run for a few minutes and check engine light came back on. Needless to say I was HOT. Went back in dealership Zachary the service guy was no help. Trentin stepped in and helped me out. He managed to get me a loaner. Dan emailed me on September 24th wasn't man enough to call and let me know what was going on. Wanted to charge me another 1382.76 for 6 more coils and still wouldn't guarantee it would fix the problem. So I talked to JJ Coad the owner hoping to get some help. She called back saying technician told her valve cover gasket was put in up side down before and none of this was there fault. JJ Coad asked when I could return her truck I told September 30th. She said no the F*** I'm not I'm going to bring her F*** truck back today. She said I have dealt with people like for 30 F*** years. Several other F*** bombs. And was going to report her truck stolen if I didn't return by 530pm on September 27th. And I don't never need to come back to her F*** dealership. NEVER USE COAD TOYOTA PADUCAH, KY FOR ANYTHING.

Took my wife's 2018 Pathfinder in with 62571 miles on it - cbratcher1965

Took my wife's 2018 Pathfinder in with 62571 miles on it due to a ticking noise coming from the engine (V-6). they charged me a $179.69 diagnostic fee. According to my receipt it says they found a multi cylinder misfire code of P0300. The check engine light should have been on for that. The receipt also said the technician found sludge inside the oil fill cap and the corrective action was to replace my engine. I am a mechanic, been working on engines since 1985. before I tell a customer that they need a new engine, I would have at least pulled the valve covers off and taken pictures to show what I have found. Basically I got charged $179 to have somebody unscrew an oil fill cap and not really diagnose the problem. NEVER take a vehicle to this place to have any diagnostic work done. I wouldn't trust them with a flat tire.

I use the service department here for all of my - cowboykbug2003

I use the service department here for all of my maintenance needs for my old truck. Have had multiple repairs done and they have always completed them in a timely manner.

Mike in parts went above and beyond to assist with my - terrybishop805

Mike in parts went above and beyond to assist with my truck repair! Thank you!