665 Kentucky Used Car Dealer/1000 Service Centers

Great Dealership - Lonestar_7336

I have purchased 3 Hondas from Alton Blakely Honda over the last 20 years a CRV, Element and my current Fit Sport. Honda is the car most are compared to, I have had a great experience with all 3 cars. Brian, Adam and David in the Service Department have went out of their way to assist with general maintenance and the odd issue that comes up when you drive a car for well over 125,000 miles. The parts department has always been prompt with parts that have to be ordered for older cars (no one can keep all parts available for older cars) Great people to do business with.

I have for god only know why I bought a 1999 Ford Ranger... - repoman8739

I have for god only know why I bought a 1999 Ford Ranger from Car Mart in Elizabethtown Ky I was told to bring the truck back in three day's for any reason if not satisfied on the way to work the next morning the truck broke down I had to have it told in the rearend was out of the truck car mart sends the truck to a garadge tell's them hold the tru four day's do not let me take it fourth day I finally get my truck back Car Mart will not stand by there word they say it's past three day's I barrow the money to fix it I finally get the stupid thing paid down to traid it back in after oweing familly $3300,00 for helping me fiximg the truck I have no other choice to trade it back in because I have no money to buy another vehicle my wife has canser so I trade it back in on a 2004 ford f 150 the truck starts jerking bucking careing on I take it back to CarMart they send it to a transmition shop to have it looked at they say it needs the oil changed it was changed two week's ago they send my truck to a transmition shop to fix the motorwhat a joke I'm ten thousand dallors in dept for a truck setin the back yard never ever again to me Car Mart a joke for a busness

Professional, friendly and knowledgeable staff. - mwhitaker635

Professional, friendly and knowledgeable staff. Service Advisor was Patricia Smith, who promptly attended to my service appointment and provided me with an excellent Audi Loaner. Service was performed on time as promised. Appreciate having my A4 clean and washed. Looks like brand new Audi. Highly recommend Audi of Lex, great cars, service and sales!

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

Please read below about our experience at Palmetto Ford,... - kev1dwi2mar3

Please read below about our experience at Palmetto Ford, Charleston, SC.When we got home we took our Ford Edge to BF Evans who repaired the car in one day and loaned us a car to drive. They did not insist on a Diagnostic. The cost was far, far less than Palmetto. Buy your Ford at BF Evans for the SERVICE if nothing else! We were out-of-state volunteers at Edisto State Park. We had a problem with the door latch on our 2011 Ford Edge. Took it to Palmetto Ford, Charleston, SC on October 7. First they made me sign a paper saying I would pay $125 to run diagnostics on it. I told them the problem so a diagnostic was not necessary. Met a man in waiting room from Charleston who said they did not make him pay the $125 on his 2009 Ford F150. Gary Ferguson came in later told me the car needed a door latch. I had already told him that. He said it would cost $400-$500 to repair it. Gary insisted that we pay the $125. When we checked out AR the cashier charged us $150. I was busy talking to Gary, who said he had ordered the latch and that he would call me the next morning about when to bring it in because it would be here the next day. The part was in the warehouse. Called him the next day about 11 since he had not called me. Told me he could not get the part. I explained to him that since he could not get the part & that the other guy from Charleston was not charged a diagnostic fee so he should refund my money. After a long discussion he said he MIGHT be able to refund half of the $125. I told him I was charged $150. He seemed surprised! Later I called my home dealership, BF Evans in Livermore, Ky to see what they charged for a diagnostic. He said usually it was ONLY $69 & we should have received a copy of the diagnostic. I called Gary Ferguson again & requested a copy of the diagnostic report be e-mailed or mailed to me. All the information is in Ford's system as he told us he found it.

Great sales staff, I’ve bought 4 cars from this - andydds94

Great sales staff, I’ve bought 4 cars from this dealership. Honest and reliable service.

I have been doing business with this dealer for years.... - vankky

I have been doing business with this dealer for years. They have always been friendly and went far beyond to accommodate me and the needs of my family. Integrity is a good word for this dealer and their staff. They have also furnished a vehicle for me to run my sales route while repair work was being done. I know this is probably normal, but for over a week this was very comforting to me and weighs heavily when another car purchase is considered.