665 Kentucky Used Car Dealer/1000 Service Centers

fantastic job - pastor.earlyBen

From making the appointment to service and etc. it was fantastic, they did an excellent job. We do have extended warranty on the chevy but you all do not have a copy and it should have come up as we bought it through the dealer in Arkansas where we lived at the time. Could not have been more satisfied. The young man that handled my car was professional friendly and encouraging. Way to go.

Happy Custermer - Paparedram

I've taken my 2007 Ram and my 2010 Chrysler there since I purchased them. I call ahead to make an appointment and have always received great service. My vehicles are always done on time and great care is taken that my service experience is to my liking. Having been in that type of environment as a mechanic I know that there can be problems. But now as a customer I can see that problems crop up, But they have been able to head them off as quickly as possible.

Waited on promptly. Answered questions about unrelated matte - Boilermaker

Great service friendly staff answered questions offered refreshments great prices prompt check in easy to set up appointments will definitely return and recommend this facility

Outstanding Customer Service. - Larry

Outstanding Customer Service. Our needs were addressed and quickly took care of. Everyone was courteous and friendly

This car lot is the worst! We purchased a car here and it... - Capricorn83

This car lot is the worst! We purchased a car here and it had to be brought back in 3 days later with suspected transmission problems. They claim they fixed something minor that was not transmissions related. They told us there wasn't anything wrong with the transmission but my gut feeling tells me otherwise. So once again a week later we brought it back to Jim Brown they claim the problem was minor they said they fixed it. A month in a half later BOOM car dosen't go forward but does go in reverse. We called was told it could be a axle etc. We KNOW differently at this point. To make a long story short we were told from the front desk and sales department to talk to Mike about repairs which he stated "$1400" to fix! WHAT?? They are not right and they prey on the less fortunate and want the car payment on time and $400 to start the work on the car!! RUN far!!!! From day 1 the transmission was going out they knew but still sold it anyway. Never again will anyone in my family purchase another vehicle from these rip offs EVER and i advise u to do the same!!

Jim Johnson Hyundai Review - WKUToppers44

I have been a customer of Jim Johnson for 12 years now and I have always had great service for both sales as well as the service department.

Jim Johnson Nisan Service left the keys of my car in the... - gmaxwell65

Jim Johnson Nisan Service left the keys of my car in the car and it was stolen from their lot. I was asked if I or my friends had taken my car. I had spent 3 years and over $8,000 making sure everything was right on this car so it would last me the rest of my life (71). The car was like new even though it had 174,000 miles (minor oil leak). The thief's drove 800 miles before damaging the engine (2 cylinders no longer had compression). My insurance totaled my car (not Jim Johnson's Insurance because they took no responsibility for the theft). Jim Johnson owes me $4,000 of my investment and could care less because it was not their money that was lost. I am on a fixed income and now have to drive to Nashville VA hospital and back (over 100 miles round trip) every 3 months to make shore my throat cancer has not come back. Because of Jim Johnson I had to buy a new car (I could not afford $20,000). Jim Johnson is no better than those who stole my car from their lot after they left my keys in my car.

We were traveling from Michigan to Tennessee, when we had - mdutton7

We were traveling from Michigan to Tennessee, when we had our warning lights come on. We pulled into Joseph Subaru, and they took excellent care of us. They diagnosed the issue, had the module sensor in stock, and had us on the road in a couple hours. Very friendly service.

I have always had great service on my vehicles at... - brittanyrutter

I have always had great service on my vehicles at Henderson Ford. They are welcoming and do a great job. They also have a fun little play area and nice massage chairs for our kids.

Oil change, 75000 mile check - LCSTACY9

Very honest and helpful. Recommended replacing air filters and actually showed me the current state of the filter in order to justify the need. Did not give me any run around and gave me the best price offered.

I would never recommend anyone to have their cars... - dlierschwan

I would never recommend anyone to have their cars serviced here, very unprofessional manager (Joe) attempting to charge you for mistakes made by them. I ordered an additional key for my car, they programmed the key but while doing that, they disabled one of my original keys, and when I went back to have them reprogram the key they disabled, they wanted to charge me $120 to reprogram even though it was working before and they disabled it. Another time I went there to replace the rain sensor which is located inside the rear view mirror holder, 2 days later I was surprised to see the rear view mirror hanging in my car by the wires, and when I went back to ask them to fix it, they refused to do that with the excuse that my wind shield is after market one and I could've unhooked it myself. I know it was my fault to go back there after what they did to my key, but I just couldn't believe that they don't even have the decency to fix something they caused it, I cant describe more about the unprofessionalism and how incompetent the service is here, and how disrespectful the service manager is.

interaction with Salesman - DollarBill

Rob Mac is an excellent representative for Kia store East. I have bought many of automobiles in my 75 years. Rob made me feel at ease this purchase was actually enjoyable..I now have two Kia Souls I have purchased form Kia Store East. If I need a third I will be looking and asking for Rob