27 Kentucky Toyota Service Centers

Outstanding service Department in every wsy. - Kyhuggins

Outstanding service Department in every wsy. Service coordinator Georgie Rivketts is outstanding and very helpful

Prompt service. - kjoinr

Prompt service. Courteous and friendly staff. I have been using Toyota since 2012. They have always been fair.

Excellent service experience. - janeann

Excellent service experience. Friendly employees who explained everything to me and were efficient in processing my requests.

Always polite and efficient. - SAMIAM1172

Always polite and efficient. I feel I can trust them to diagnose my auto issues

Service is fantastic! - corymorris

Service is fantastic! See Steve Coffey! I have all of my vehicles serviced here!!! Great Customer Lounge!

The salesmen and loan officer are dishonest people. - Shank

The salesmen and loan officer are dishonest people. They hid things in paper work that don't let you see util after the deal.

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

#coadtoyotapaducah,ky I took my 2012 Toyota Tundra into - gegarmon

#coadtoyotapaducah,ky I took my 2012 Toyota Tundra into Coad Toyota in Paducah, Ky on September 4th to get valve cover gaskets changed on left side of engine and spark plugs replaced because I had a miss fire on cylinder 6. Was also scheduled to get transmission flush. I was told 1.4 hours for valve cover change and 45 minutes for transmission flush. Appointment was scheduled for 11:45am I arrived at 10:45. After technician got started I got a phone call from Dalen saying the other side needs changed as well. Telling me it would be another 1.5 hours and 180.00 dollars. I gave him the ok to go ahead and fix. So after waiting 6 hours for a 4 hour job. Dalen came and said technician didn't recommend changing transmission fluid. But I have been carrying my truck to this dealership for the last seven to eight years for oil change. It was put in my notes to have transmission flush done. So after seven hours of waiting and being after five o'clock and lights being turned out they brought my truck around for me to leave my truck was running Worse than when I brought it in. After a 45 minute confrontation with Dan the service manager. He said there wasn't nothing he could do because the technician had left and he couldn't give me any kind of vehicle to send me home in. I stopped at 2 different auto part stores and they both said I miss fire on cylinder 8. I got home to find cylinder 8 had not been plugged in an was trapped behind coil and vacuum hose not hooked along with many other things that pictures will show. They sent wrecker to pick up my truck on September 5th. They hooked up all lose parts and truck still wasn't running correctly. Said I needed 2 new coils which wasn't bad before I went in. They wouldn't cover cost or even split cost with me. I contacted Toyota Corporations and filed report. Didn't get any help. So I gave the go ahead and fix. Another 572.00 on top of the 515.00 I had already spent. Dan the service manager called me on September 20th bragging how great the truck was running. So I went to pick it up on September 21. I looked over engine to make sure everything was put back together. Get in truck cranked it and let it run for a few minutes and check engine light came back on. Needless to say I was HOT. Went back in dealership Zachary the service guy was no help. Trentin stepped in and helped me out. He managed to get me a loaner. Dan emailed me on September 24th wasn't man enough to call and let me know what was going on. Wanted to charge me another 1382.76 for 6 more coils and still wouldn't guarantee it would fix the problem. So I talked to JJ Coad the owner hoping to get some help. She called back saying technician told her valve cover gasket was put in up side down before and none of this was there fault. JJ Coad asked when I could return her truck I told September 30th. She said no the F*** I'm not I'm going to bring her F*** truck back today. She said I have dealt with people like for 30 F*** years. Several other F*** bombs. And was going to report her truck stolen if I didn't return by 530pm on September 27th. And I don't never need to come back to her F*** dealership. NEVER USE COAD TOYOTA PADUCAH, KY FOR ANYTHING.

A great experience working with Dan Tolson. - LeeAnnaRay

A great experience working with Dan Tolson. There were no hassles or surprises, and everything went smoothly. He did a great job of helping explain next steps, and was very patient and answered all of my questions. Would definitely recommend!

Horrendous - Carchick22

I initially called the dealership to schedule an appointment but was put on hold twice for a total of 30 minutes before I gave up. I tried calling about 10 more times that day to no avail so I drove to schedule an appointment. Once there I scheduled the appointment. I came back at the scheduled time only to be told they could not do it then and to have the man blame it on one of his coworkers. I politely agreed to come back another day. The service was still terrible and I will never trust this dealer with my car. They are irresponsible and rude and would much rather drive and hour to take my business somewhere where they actually care about customers.

Picketed - Sick

Pocketed monies I paid for services. I'm not even positive that the services were even completed. Services were not always recorded on Toyota. Many years,I only had 1 service recorded. I have service receipts which show oil change and tire rotations at least 2 times a year if not 3. What's happened with the monies that were paid? Sad to think that this only affected me starting June 2006. How many countless others were screwed prior to that time and until the Feds got them in April 2017? All I can say is that Karma is a xxxxx. Wait for it!

Thorough Checkup - Flipperforever

This is about the service center. I bought a certified 4runner and I get two checkups. I've been to that service center with other Toyota's and I never have any trouble with them. A lot of the service guys have been there for years, so they know Toyota's and they're good at what they do. They can take their experience from the previous Toyota models that they've worked on. They have a little gym and wifi and a little restaurant and she's very nice lady. The waiting area is clean and comfortable.

An overall pleasant experience - big thanks to Service - AG

An overall pleasant experience - big thanks to Service Manager Rickey Layton - very attentive, friendly and helpful

Purchased Toyota Camry - Lets go places

Brock Crouch was awesome to work with. He was very professional and friendly. The closing was “icing on the cake” Dannie was so pleasant, personable, and professional. Enjoyed all aspects of the transaction.

Went for oil change, drove away with new truck - Babyface

Went for regular service on Highlander and found a great deal on a certified Tundra pickup. Happy with offer for trade in and purchased Tundra. Very happy with transaction!

Excellent help finding perfect vehicle for new teen driver - regguybret

I was very pleased with the help I received from Jon McOwen in selecting a Rav 4 for my teenage daughter ' He was very patient t and considerate of my concerns in making the decision on this vehicle. I had shopped several dealerships and Jon at Toyota on Nicholasville made me the best deal and I know I purchased the best vehicle. Thanks Jon. Your the best. .

I recently broke down in Berea Kentucky while on a trip... - Jeff D

I recently broke down in Berea Kentucky while on a trip home to South Carolina from Illinois. I had my Toyota sienna towed to Toyota south in Richmond the morning after it broke down. I explained the situation to the service manager and assistant service manager. I ended up having to stay in a motel for three days. However, I commend Lily, Joe, Jim and the tech that worked on my van. My wife and I were extremely stressed out being stranded 300 miles from home. Everyone I dealt with throughout the ordeal was understanding of our situation. They really did jump through hoops to get us back on the road. Thanks to the service department, we made it home safe.

The staff were so pleasant and informative. - angelhylton17

The staff were so pleasant and informative. Very patient and helpful. Consistently does quality work and great price. Would recommend to everyone looking for great service!

Service on Corolla - Vickie1951

I found the staff and service excellent in all areas. They were efficient and met and explained my service clearly. The service waiting area was very comfortable.