19 Kentucky Mercury Service Centers

Mike in parts went above and beyond to assist with my - terrybishop805

Mike in parts went above and beyond to assist with my truck repair! Thank you!

Was great service was treated get I hope to keep going - dannywridd321

Was great service was treated get I hope to keep going there people where asume thanks

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

Awesome - Chicago

On time, friendly got the job done in a timely manner they also have a great staff just like family, I'll go back!! Great place to get coffee

A great experience working with Dan Tolson. - LeeAnnaRay

A great experience working with Dan Tolson. There were no hassles or surprises, and everything went smoothly. He did a great job of helping explain next steps, and was very patient and answered all of my questions. Would definitely recommend!

Will do everything possible to resolve your problem.... - markettabrock

Will do everything possible to resolve your problem. Return calls in a timely manner. Normally a short line yo drop off or pick up your vehicle.

Great Service - Ford Explorer Owner

This service dept. is top notch. They will work to schedule you and complete the job as promptly as possible. In addition, they don't recommend services that are not needed on your vehicle.

Wife called on a Tuesday to see if they can get her 2020 - Devin

Wife called on a Tuesday to see if they can get her 2020 Expedition in for a service for AC. Service Department told my wife to come in at 7:30AM on Thursday and they would get the diagnostic done for her to see what was wrong with the AC. Wife shows up at the dealership & they asked her if she was dropping off the vehicle. She asked how long it would take to have the diagnostic done on the AC. Service person said it will be a week before they can even get the vehicle in to run the diagnostic test. We are will not be taking our vehicle to back to Greenwood Ford or buying anything from them if this is how service will be from them. Was told one thing on the phone and then a different thing in person. They didn't even offer a vehicle because they would have my wife's Expedition for a week before they could even look at the problem. Don't recommend taking or buying from Greenwood ever.

They exchanged a engine for me.When it was returned the... - Daubenspeck1

They exchanged a engine for me.When it was returned the trans did shift correct.They said it was not their problem.I sent it to a garage and was told the new harness Hunt Ford installed was cut.I had that repaired and went on a 1600 mile trip.It shut down in Dallas tx and cost me a lot to bring it back to ky on a roll back.All and all i was out over $3000 plus what they charged to exchange the engine. I talked to Rick Hunt and was told he would not do any thing about it. Then i did some checking and there have been others to be screwed and not kissed by this dealership.I sold Fords for the dealerships in Nashville Tn in the 60's.I never saw anything to match this then.I guess it just a new breed of taking advanage of of your fellow man.This is my true story. You must make up your own mind and is it worth taking a change!...............

Friendly place, but the service department is above and - kentuckycharliec

Friendly place, but the service department is above and beyond for repairs and quality. They investigated the problem, the service manager stepped in to discuss the problem. Resolved issue to my satisfaction. They find and fix your problems

I have talked to 3 different people and they all told me - jordanbruce80

I have talked to 3 different people and they all told me different numbers and then when I showed up to dealership with cash they had a totally different vehicle then what we had originally talked about I would not recommend this car lot to anyone !!

Trustworthy & professional - Eun Ogrady

I have been using here over 3 years and it's been always pleasant experience and come back again & again even though I moved to Clarksville from hopkinsville. As a military, I always look for somewhere reliable and professional place that I feel like getting trustful services and this is the place. And also it's cheaper here than one in clarksville for the lower sales tax.