23 Kentucky Honda Service Centers

The services department made time to get car repaired - Fuzz

The services department made time to get car repaired before wife would need it for bady setting

Great service! - NATHAN.HOWTON

Great service! The people at White Honda really care and go out of their way to help.

Great service, the service lady, forgot her name, helped - tdanter

Great service, the service lady, forgot her name, helped get My Wave program straightened out. Kudos to her!! Service quick and courteous.

Car Repair - TRitchey

Bobby was great to work with. My vehicle was fixed in reasonable time and Bobby kept me informed of the process. He was always pleasant to speak with and never made me feel like a bother by asking so many questions

Salesperson was very helpful and followed up with us. - Trinadiehl

Salesperson was very helpful and followed up with us. Service very friendly and professional. Explained service well

We bought our Odyssey brand new from Honda World in 2018. - raceralum

We bought our Odyssey brand new from Honda World in 2018. in 2022 all the warning lights kept going off randomly. Two different appointments with their service department and nobody could find anything wrong.   This continued intermittently and we took it back in to HW in 2023. They said that Honda had released a warranty/recall for the faulty part causing this issue. They then tried to tell us that we were now past the mileage for this recall. We argued that this was a pre-existing issue and we had brought it in for the same thing the year prior. they acknowledged this and said they would honor the recall.   It took over 6 months for them to get the part. When they finally did, THEY called us to schedule the install of the covered part. We made arrangements to have the part put on and took the van down to HW. Upon arrival they told us that Honda was no longer going to honor the recall and we would have to pay for the parts and labor. Mind you, they ordered that part and called us to schedule the install. Their bait and switch attempt for this should be a red flag to any future or current customers. I have asked for a call from the service manager but he keeps having one of his techs call as he knows he is in the wrong and doesn't want to answer for their crooked ways. I strongly caution anyone to avoid buying anything from this organization as their only concern is for their profit margin and not their customers.

Keon was awesome! - jfmc9278

Keon was awesome! Great customer service! Easy check-in process. The facilities were clean & well kept.

Great Dealership - Lonestar_7336

I have purchased 3 Hondas from Alton Blakely Honda over the last 20 years a CRV, Element and my current Fit Sport. Honda is the car most are compared to, I have had a great experience with all 3 cars. Brian, Adam and David in the Service Department have went out of their way to assist with general maintenance and the odd issue that comes up when you drive a car for well over 125,000 miles. The parts department has always been prompt with parts that have to be ordered for older cars (no one can keep all parts available for older cars) Great people to do business with.

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

Previous great experience with 2015 Odyssey.. Today... - Bobbilee

Previous great experience with 2015 Odyssey.. Today opposite. Kept trying to get us to sell back. Looked at and gave us KBB estimate of $16,,720 + up to 3,000 extra. Ended up offering $16,000. The inside is perfect, 74,000 miles and a few superficial scratches. Thank you Bill Cole, we're done. We will even have service done elsewhere in future.

A great experience working with Dan Tolson. - LeeAnnaRay

A great experience working with Dan Tolson. There were no hassles or surprises, and everything went smoothly. He did a great job of helping explain next steps, and was very patient and answered all of my questions. Would definitely recommend!

They were very helpful in getting me out of the Honda - tmoneypenny1

They were very helpful in getting me out of the Honda Accord which was a Problem Car always something going wrong with it was in the Shop with issues they helped Me to get Another Honda Accord and I’m happy to get rid of the Accord it seemed to always have problems and I’m happy that it is Gone and I have a new Accord thank HUNTER WELLS he was an awesome Guy who helped me out with my new Honda Accord.. He’s an Awesome young man and A Asset to your Dealership 💯

we've had our accord for two years, it has 41xxx miles on... - mudd86

we've had our accord for two years, it has 41xxx miles on it. my wife has it seviced regularly. today was the first time i went with her. someone from service brought the air cleaner in and asked if we wanted it changed. the filter was in terrible shape so i asked my wife if it had ever been replaced but she didnt know. i went out in the service department and asked and they told me no. i also asked if it had been checked before and he told me it is checked at every service. i told him i didnt think that filter got that dirty since the last service his reply was "well i dont know what to tell you". according to the owners manual the air cleaner should be replaced every 15xxx miles. we take our car to honda to keep it in the best possible shape thinking honda service would take care of our needs. obviously, we have been making a mistake!! i guess i should check it over, wonder what else has been overlooked!!

I love my Honda vehicles, been driving them for 25 plus... - smiller403

I love my Honda vehicles, been driving them for 25 plus years! The Gary Force Honda group have always gone above and beyond and today was way beyond! Thank you Kim, Hunter, and Bill! You all are the best! I’d buy a Honda just for the service!

Awesome place. Great service. Austin is wonderful at his... - Susanm42633

Awesome place. Great service. Austin is wonderful at his job. Friendly staff always eager to help. Thanks for making things simple and easy.

Hardin County Collision center did an excellent job - karlaball59

Hardin County Collision center did an excellent job getting our vehicle repaired & highly recommend their services! Bob in Collision center was helpful, friendly & kept us up to date on our repairs after our CRV was rear ended. Hopefully we won’t need to visit the collision center again, but we were impressed with their quick service & Bob’s help!

I took my Honda Civic in for an oil change and tire... - freelady

I took my Honda Civic in for an oil change and tire rotation. The service manager suggest I have the 25K mile service. My car has a 36K mile bumper to bumper warranty. The bill was $385.00. I was shocked. The less than 2 year old Civic had it's transmission fluid changed, brake fluid changed, a radiator flush and refill, brake inspection etc. These items were above and beyond the recommended maintenance on the Honda website and manual. My complaint was Herb Pistole, service manager, not disclosing this would be so expensive and not covered by my warranty. The quality of work was ok but excessive maintenance done. I tried to contact the dealership owner Mr. Sim Fryson. He had his assistant call me after I address a complain letter to him personal and confidential. I asked why Mr. Fryson would not call me personally, I was told he is a busy man. A less than 2 year old car should not be causing me stress. It has been over a week and the dealer has made no effort to correct this situation. I called two other local dealers. The price for 25K maintenance should be $89 to $119. I did contact Honda, the Kentucky Atty. General but have not yet received any response.