36 Kentucky GMC Service Centers

Had our Buick Encore GX in for an oil/filter & tire - Paul

Had our Buick Encore GX in for an oil/filter & tire rotation. Staff is always friendly & helpful. Service work was done in a timely manor. Can’t beat the price! We have a Buick dealership 5 minutes from us but choose to go to Champion because we are always treated right!

Ryan was kind and didn't rush me. - joyce211.bw

Ryan was kind and didn't rush me. He explained everything to me regarding payment/monthly rate. The information regarding the instructions how it work.

Ill be honest , I was about to be done with Henderson - bwoodard

Ill be honest , I was about to be done with Henderson Chevrolet , bought my Armada in april , told them something was not right with the brakes , took it in to service , was told everything was good they did bleed the brakes and it helped somewhat , something was still off and steering wheel was shaking when hard braking, took it in monday for oil change and advised again something was wrong with brakes. I was told the rotors needed to be replaced, I was not about to pay for that when just 3000 miles ago I was told it was all ok. Spoke with Sam (sales manager) he took care of it and had my rotors replaced. So with that being said , was taken care of like it should have been done. I will continue to use Henderson Chevrolet as my dealership and would recommend to anyone else.

Scheduled an appointment for an oil change. - TC

Scheduled an appointment for an oil change. I arrived a few minutes early after 90 minutes I checked on my car. The technicians leave the shop and congregate in another building and periodically check on your car. They spilled oil in my engine compartment and left all the garbage in the car for me to clean myself. This shop is not run professionally! I take it to the dealer so I can have my car thoroughly inspected expect someone to either go over the results or at least give me some printed information. None of that was done during my visit. Nothing was done after I raised the concern, in fact I felt like that is why they left all the garbage in my car.

Always polite and courteous. - bernicegonecamping

Always polite and courteous. They explain any issues and give estimates on the cost to fix. Very convenient scheduling of appointments call or go on line. I've purchased two vehicles here and continue to have them serviced here. Highly recommend whether looking to buy or need service.

Appointment was made easily, comfortable waiting area, - jackie.beatty

Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

Service was quick and they were ready to service my truck - rsmitchell215

Service was quick and they were ready to service my truck when I arrived. Had coffee available in the waiting room.

That everyone that I dealt with was very kind and helpful - dmyelv

That everyone that I dealt with was very kind and helpful that made the experience easy going

Prices are way too high for a simple oil change and I - gaky57

Prices are way too high for a simple oil change and I think a tire rotation should be included with an oil change especially if it costs over $100 on a brand new vehicle purchased from you

Don Franklin consistently performs at 110% There service - poscd2012

Don Franklin consistently performs at 110% There service department and ALL STAFF are phenomenal. Turnaround time for service is fast.

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

Creech Chevrolet service department is the absolute best.... - betty1chb

Creech Chevrolet service department is the absolute best. We are from Indiana and was going to what we thought was a fun weekend at Black Mountain Off road park when our brakes went out on our truck (Not fun coming down those big mountain hills towing a side by side) We had it towed to Creech and they got it right in and fixed the brake line within a few hours and we had the truck back!!!!!! Thank you so much!!!!!!!!! I would recommend your service department for sure. The invoice says Technician 310 Great Job!

Service great , Josh did great , drop off Sunday , pick - Josie

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Courteous and friendly service and a great place to get - Djohn1

Courteous and friendly service and a great place to get your vehicle serviced and always on time

A great experience working with Dan Tolson. - LeeAnnaRay

A great experience working with Dan Tolson. There were no hassles or surprises, and everything went smoothly. He did a great job of helping explain next steps, and was very patient and answered all of my questions. Would definitely recommend!

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

Parts guy was nice. - TKC

Parts guy was nice. Manager was very rude. Take your business elsewhere. He could care less about you.

My Great Experience - daisybegley007

I always appreciate the good work provided by Falls Auto Group. I recently had my oil changed & had a recall repaired. I actually enjoy talking to all the staff. They are all so polite & kink & cheerful. Thank you all so much!

Was on tour with the National Corvette Museum during one... - EPgsw

Was on tour with the National Corvette Museum during one of the Museum in Motion (KY 1Lap) tours when I experience clutch issues with our 2018 Corvette Grand Sport. The service department was very responsive and took care of the issue very quickly. The corvette technician, Christian, met with us personally and explained the findings and solution. We were on our way within an hour. Great service from the time we checked in all the way through checkout. Customer lounge was clean and well maintained with internet connection to stay in touch with others. Great experience all the way around!

fantastic job - pastor.earlyBen

From making the appointment to service and etc. it was fantastic, they did an excellent job. We do have extended warranty on the chevy but you all do not have a copy and it should have come up as we bought it through the dealer in Arkansas where we lived at the time. Could not have been more satisfied. The young man that handled my car was professional friendly and encouraging. Way to go.

Outstanding Customer Service. - Larry

Outstanding Customer Service. Our needs were addressed and quickly took care of. Everyone was courteous and friendly

I have always been very satisfied with all of my dealings - lisabeard9797

I have always been very satisfied with all of my dealings with Larry Stovesand's Buick GMC. From buying my Yukon in 2023 with the help of Mike to all of my service trips. I would highly recommend them!!

Fast service. - Envision

Fast service. Friendly, things got done as promised. Kept us posted with text message. Great

A great place to take your auto for oil change and tire - marynorth85

A great place to take your auto for oil change and tire rotation, prices are reasonable, staff are very helpful