12 Kentucky FIAT Service Centers

Have been purchasing vehicles and having serviced here - twomarinefamily

Have been purchasing vehicles and having serviced here for about 20+ years / was recommended by friend who had been a customer 30 or more years. Service writer Kelsi is great! As are others as well but I like having a relationship as I did at Downtown Ford for 25 years before buying 1st Chrysler from Cross. Always felt comfortable with work recommended really being necessary and can’t remember having to return for issue not being resolved. Thoroughly pleased with this dealership and have recommended to others.

Scheduling my Jeep for service was quick and convenient - mrlittle27

Scheduling my Jeep for service was quick and convenient Very clean facility and welcoming environment Courteous and friendly staff Serviced my Jeep quickly

The service department replaced engine on 2014 KIA - cmcclanahan1985

The service department replaced engine on 2014 KIA Sorento. Vehicle was authorized to repair Oct. 2023 by a third party warranty company and the engine replacement took the service department 21 months to complete, they did not replace serpentine belt after vehicle sat on the lot for 21 months and did not place a call to me asking if I would like the serpentine belt changed. After receiving vehicle, I was forced to replace a tire and other misc. items due to vehicle sitting for a long period of time. I then replaced 2 quarts of transmission fluid because the service department claims they did not touch transmission or lines that connect engine to transmission when they replaced the ENGINE. Too many assumptions, poor communication skills, no accountability and poor customer service, among other items. They will not respond to calls or messages. I do not know how the buying experience is here but my experience with the service department was a 21 month nightmare. If anyone has a 3.3L V6 engine in a Kia. Good luck!

I was there yesterday. My car problems started 2 weeks... - stevenpark2211

I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!

A great experience working with Dan Tolson. - LeeAnnaRay

A great experience working with Dan Tolson. There were no hassles or surprises, and everything went smoothly. He did a great job of helping explain next steps, and was very patient and answered all of my questions. Would definitely recommend!

Exceptional!!! - One pleased customer!!

Plain and simple, my visit to the service dept. was exceptional!! The Service Tech Nathan was right on it. He was quick to inquire why I thought it was what I thought it was. I requested, if possible, for an old friend, the mechanic Chris to evaluate the issue. Before leaving, Chris caught me and asked exactly was going on? When does it occur? How does it sound? Before I even left he was on the test drive. Unfortunately, I don't trust many mechanics and being what he found, I believe many would have taken advantage of the situation. What we thought was possibly a bad axle joint and boot turned out to be a rock lodged between the motor mount and suspension arm. The mechanic even showed me a video, showing me exactly where it was lodged. I honestly don't know how in the world he found it. Within 15-20 minutes I received a call and the car was ready, no charge!! HONESTY!! EXCEPTIONAL!! I will return. Thanks guys!!

Brian LaFata was great... Glad you are still in the business - jasonherman1975

I brought my 124 Spider in for service here last week and Brian LaFata was awesome to work with. He’s a car guy and definitely has a passion for your product. Is always a pleasure to see and work with people like that in the car business. Glad you are still in the Fiat/Alfa business. I’ll be back!