59 Kentucky Jeep Dealers

To: Title Clerk and Center Manager Subject: Ongoing - Ashleigh Frazer

To: Title Clerk and Center Manager Subject: Ongoing License Plate and Registration Issue – Immediate Attention Required We purchased a 2025 RHO as cash buyers with no financing involved. As part of the transaction, we also traded in our fully paid-off 2023 TRX Lunar Edition. The sale was completed on April 12, 2025, and as of July 7, 2025, we still have not received our permanent license plate or registration. Despite numerous follow-up phone calls, we have only been issued temporary tags twice. We are now driving with expired temporary tags while commuting daily on and off a military base—this is not acceptable, as expired tags pose a significant issue for base access. We have had to initiate every update call ourselves, and the response has consistently been vague or lacking any actual resolution. Most recently, we were told it is now our responsibility to resolve this issue, which is unacceptable and has forced us to begin pursuing legal action. This is extremely disappointing, especially considering that we are frequent buyers and sellers of vehicles—always paying cash—and you would expect a dealership to value customers like us. We’ve purchased and sold vehicles at dealerships across the country and have never encountered issues like this, nor such poor communication and lack of customer service. While our salesman, Kaleb Foster, was excellent during the sales process, he has had no involvement or success in helping us resolve this issue and appears to be just as uninformed as we are. We expect immediate action to resolve this matter.

Best car buying experience ever! - newwrangler

Best car buying experience ever!! Hunny Beechum was wonderful to deal with. Negotiated the deal via phone and drove off with the car less than 24 hours after initial contact. They gave me a great deal on my trade and the monthly payment they quoted me over the phone was exactly what they said it would be at signing. This really was the best car buying experience I've ever had.

Great service and a great deal! - purrfectlypolished4u

Great service and a great deal! They beat everyone in Lexington and Mt Sterling with their offer on our trade in. Very happy with our purchase! Jordan Wellman was our salesman and we highly recommend him to everyone! We will be back for future trades!

Saw a really good price advertised via the web on Jeep... - Batter

Saw a really good price advertised via the web on Jeep Gladiator. I reached out and got a call back from Daniel Deatherage. I live in Tennessee and he walked me through how the deal would work being out of state. Daniel and the team at Big M were transparent and very honest with me and worked to get my business. They worked the deal different ways to see which would be the best way for me with a trade in as well. I had dealt with a couple of dealerships in the Nashville area and felt they were both just trying to take as much of my money as they could. Never felt that way with Daniel and Big M team. This was by far the best buying experience I have ever had and I have bought over a dozen vehicles. I would highly recommend Daniel and the Big M team if you want to be treated properly. The best thing I can say is I will be back when time comes to buy my next vehicle.

Great staff and great service. - Mikelawson65

Great staff and great service. Their mechanics are top of the line and very nice and helpful.

On an early Thursday morning drive through Kentucky, I - W McMillan

On an early Thursday morning drive through Kentucky, I had an engine warning indicator light come on, along with restricted engine performance (fail safe). I immediately located the nearest dealership, which happened to be Mann, and made the call no traveler wants to make. They asked if I needed assistance getting my truck to the dealership and promised to do their very best to diagnose the problem as soon as possible. I arrive at the dealership between 0830 and 0900 and by 1000, I knew the issue and it didn't look great for continuing my journey any time soon. The Team at Mann made miracles happen over the next 24 hours, finding the required part locally, going to pick it up and completing more than 8 eight hours of repair work all by the next morning. Not only did the team get the truck fixed and ready to go, but they assisted in hotel selection, finding alternative transportation, and even made some suggestions on where to grab dinner that night. Most of all, the team was just very nice and kind to a stressed out traveler. Just wish they were closer to my home in Indiana, as they would be my new dealership.

I bought a Cadillac CTS off of John Back. It was the best... - Cts01

I bought a Cadillac CTS off of John Back. It was the best experience buying a vehicle that I've ever had. He was honest with me and answered all my questions. I have bought 3 other vehicles off of John and will definitely come back for future purchases and I always recommend him to others who are looking to buy a car. You will not find a better salesman to work with! I highly recommend this dealership and John Back!

These people go out of their way to help people - Marvin8150

These people try to please that means alot to me easy to work with pricing is better that other dealers financing is easy they try to get the best deal for u

Absolutely the worst dealership in the entire Stellantis - jahughes629

Absolutely the worst dealership in the entire Stellantis system. There service department has had me on a wait list for 18 months to get 4 recalls fixed and the sales department quoted me price for new vehicle then 3 days later changed price by $2000 plus. I will never do business with them in the future.

They got me right in for an oil change and to patch a - DuckDuckJeep

They got me right in for an oil change and to patch a tire that I got a screw in, did not take long at all and I was very impressed with their lounge area. Very comfortable!

Start to finish Angie made the process go so smoothly. - Rob A

Start to finish Angie made the process go so smoothly. From the first interaction to the last conversation, she was a pleasure to work with. The entire staff was welcoming and accommodating. The 2024 Jeep Gladiator was exactly what was represented online! The pricing was fair enough that we came from South East Virginia to make the purchase. They made sure the Gladiator was prepped, clean, and a full tank of gas. Not an easy task as we finalized the deal at 5:30 Friday night and picked it up early Saturday morning. Angie gets an 11/10! We would not hesitate to make a long-distance purchase from them again.

Get One While You Can - doctorbullfish

The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I've really wanted to explore purchasing further, only to hear it was sold at another dealership before I could get to the lot - in one case I found this out AFTER getting there.

Great Service - Bill17

I was contacted by Jimmy Jones after I opened an account on True Car. They did not have the car I was looking for in their inventory but was willing to try and find it. I went in and within 30 minutes they had located the car I was looking for. The deal was made and I had the car in 2 days. They were great to deal with and gave me the best price I had beem quoted. Nice friendly people who seem to appreciate your business.

Lack of integrity and character - CarBuyer

We have purchased a lot of cars in the last 20 years and this was - by far - the worst experience we have ever had. The car was misrepresented, the sales person was dishonest and we were treated with a general lack of respect.

My Dad and I purchased a used 2005 nissan truck from... - holly49

My Dad and I purchased a used 2005 nissan truck from Hudson Chrysler Dodge and Jeep in Madisonville ky yesterday.We went there looking for a 4x4 truck and found the perfect one for me. I absolutely love it.Our salesman, Stacey Carneyhan was very helpful, friendly and willing to work with us on just the right truck for just the right price, we got a great deal and left very happy. I would definately recommend Hudson to my friends and family and I also would recommend Stacey as a salesman. Sincerely, Holly Oldham

We bought a new Chrysler Town and Country at what we... - gbennett12847

We bought a new Chrysler Town and Country at what we thought was a reasonable price. Our purchase agreement was that the dealership would install running boards for the van at the dealer's cost for the running boards and for no charge for installation. I became frustrated with the dealership because of several mistakes they had made with paperwork which resulted in me having to make three trips to our CU to correct. When I went to have the running boards installed, they were the wrong color. They re-ordered the running boards and I asked our salesman if the dealership would consider reducing the price of the running boards because of all the inconvenience they had caused. When I called to schedule an appointment to have them installed, our salesman, Mr. Young, informed me that they would "discount" the price for the parts and the service department would discount the service charge. I reminded him that our original agreement was that the parts would be at the dealer's cost and that their would be no installment charge. He said that his offer was the best they could do and refused to honor our original agreement.

GREAT IN EVERY DEPARTMENT. - dunawayt

I HAVE BOUGHT 5 SUV'S FROM DRIVER MOTORS SINCE 2013. THEY ARE AMAZING. FROM THE SECRETARIES, SALES PERSONAL TO THE SERVICE DEPARTMENT. ALL HAVE TAKEN CARE OF ME AS THOUGH I WAS A PART OF THERE FAMILY. I WOULD NEVER TRADE ANYWHERE ELSE. FIVE STAR ALL THE WAY!!!!

They worked on my vehicle which I bought from there. When... - This is stupid

They worked on my vehicle which I bought from there. When I bought it, it had all kinds of problems. I was surprised they put me on the road with a vehicle n that condition. When they worked on it, it was still messed up to this day. I just drive it till it falls apart I guess cause I'm not taking it back even if I still had a warranty.

Liars - extruckdoc

Don't waste your time here. They lie as much as anybody else. Had numerous email exchanges with dealership and agreed upon a price, then when I got there- 1 1/2 drive-they said "we can't do that". I loved the truck and was ready to buy right there. Then they played games and I thanked them for their time and walked out.