17 Kentucky Honda Dealers

Great salesman. - annalake65

Great salesman. I recommend Bryce Tapp to anyone. He was such a pleasure to deal with. His communication was great and he did what he said he was going to do. The others at the dealership were very friendly also.

I sold myself the car by doing research online, and I - dayfran

I sold myself the car by doing research online, and I went in and the salesman told me that they didn't have the one I want in stock and he would let me know when it arrived and did I want to put down a deposit. I said sure. He did not inform me that there was a $15 charge for using a charge card to make that deposit. Had I known that I would have gone to the bank and got the money. I was told that I would get a refund of that $15 to date I have not seen it.

Overall was a good experience. - No body

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.

We spent a good amount of time researching the vehicle. - Ltcfosterswife

We spent a good amount of time researching the vehicle. My daughter wanted before reaching out to several dealerships. The one that responded quickest and answered all of our questions was Dylan Cantrell. He was not pushy like some salesman. He answered our questions and left us alone to decide. Ultimately, we came back to Hardin County Honda and dealt directly with him. It was a simple process and we were able to get my daughter the vehicle she wanted. We have purchased from Hardin County in Honda before and have always had a very pleasant experience. If you are looking for a preowned or a new vehicle, definitely check out Dylan Cantrell! He won't disappoint.

Brian Stephens was the gentleman who helped me with my - ukcats218

Brian Stephens was the gentleman who helped me with my Honda purchase and he was great. He he really went the extra mile for me. We test drove a Honda and discussed how great those cars are. Brian told me that he had just purchased a Honda and I ended up getting the same car. I have spent years working in customer service, so I can tell good from fake/bad customer service. Brian is tops with his customer service. Brian is definite positive for Jeff Wyler and I hope they appreciate him.

Amazing experience all around. - Cmevans859

Amazing experience all around. Brittany made the process easy from beginning to end. Communicated clearly and efficiently and provided excellent customer service. Keep up the great work!

Very welcoming place, The people were nice also. - southsidelorih

Very welcoming place, The people were nice also. They pay attention to what you want and try to deliver.

Most excellent , prompt service was done in a timely - joe.goodaker

Most excellent , prompt service was done in a timely manner at the price I was quoted. If I buy another Jeep it would be at whites just because of the service department

Sales and Service departments are excellent. - Hadley R

Sales and Service departments are excellent. Purchased an CRV hybrid from them and the experience was very positive. Ask for Mark Jobes.

Waste if time. - butler.jammie77

Waste if time. Unless you have thousands of dollars for a down payment, go somewhere else. The sales people care more about watching football than selling cars. Do not make an appointment because they do not even keep appointments. They tell you they use 47 different lenders but only four show up on your credit. Save yourself some time and go somewhere else.

Took me several years to find out after I started doing - jstewart1974

Took me several years to find out after I started doing my own work, but in the end they robbed me. Service was horrible, I couldn't believe it. If you ever heard of highway robbery this was it. It's been four years, but yes I was robbed.

This dealership was up front, honest, and didn't give me - KARL

This dealership was up front, honest, and didn't give me the run-around. I appreciated the directness of the transaction. It was worth the travel time to deal with such pleasant folks.

we've had our accord for two years, it has 41xxx miles on... - mudd86

we've had our accord for two years, it has 41xxx miles on it. my wife has it seviced regularly. today was the first time i went with her. someone from service brought the air cleaner in and asked if we wanted it changed. the filter was in terrible shape so i asked my wife if it had ever been replaced but she didnt know. i went out in the service department and asked and they told me no. i also asked if it had been checked before and he told me it is checked at every service. i told him i didnt think that filter got that dirty since the last service his reply was "well i dont know what to tell you". according to the owners manual the air cleaner should be replaced every 15xxx miles. we take our car to honda to keep it in the best possible shape thinking honda service would take care of our needs. obviously, we have been making a mistake!! i guess i should check it over, wonder what else has been overlooked!!

I took my Honda Civic in for an oil change and tire... - freelady

I took my Honda Civic in for an oil change and tire rotation. The service manager suggest I have the 25K mile service. My car has a 36K mile bumper to bumper warranty. The bill was $385.00. I was shocked. The less than 2 year old Civic had it's transmission fluid changed, brake fluid changed, a radiator flush and refill, brake inspection etc. These items were above and beyond the recommended maintenance on the Honda website and manual. My complaint was Herb Pistole, service manager, not disclosing this would be so expensive and not covered by my warranty. The quality of work was ok but excessive maintenance done. I tried to contact the dealership owner Mr. Sim Fryson. He had his assistant call me after I address a complain letter to him personal and confidential. I asked why Mr. Fryson would not call me personally, I was told he is a busy man. A less than 2 year old car should not be causing me stress. It has been over a week and the dealer has made no effort to correct this situation. I called two other local dealers. The price for 25K maintenance should be $89 to $119. I did contact Honda, the Kentucky Atty. General but have not yet received any response.