31 Kentucky GMC Dealers

Warranty claim. - JOHNSHIELDS1927

Warranty claim. Everything went well, fixed the same day it was scheduled. Would recommend in the future.

Kept me updated about the service. - dmcglone

Kept me updated about the service. Drive almost 2 hours to get there. Treated well during visit.

I wanted to use my $20 off Hutch coupon & was told I - PAMALAPENNINGTON

I wanted to use my $20 off Hutch coupon & was told I couldn’t because the invoice had already been entered in the computer.

I bought a used gmc from out of state from CCG. - rtshmon

I bought a used gmc from out of state from CCG. Jeff was my salesperson. He was quick to respond to questions and requests. The only day I could pick up the truck was his day off which he showed up to make sure I was taken care of. That would include all the staff that I had contact with. Easy in and out! Highly recommend.

Matt was awesome. - Lbdavis1973

Matt was awesome. Very helpful in finding the right vehicle for us. Answered all of our questions

Fast service. - Envision

Fast service. Friendly, things got done as promised. Kept us posted with text message. Great

Mike was my salesman. - salbright1950

Mike was my salesman. Very nice and helpful. Will send my daughter to see mike when she is ready to buy.

Wonderful experience. - craigcruse866

Wonderful experience. Chad was great to work with, the Buick we bought is amazing and I would definitely do business with them again.

Very easy to set up appointment walk in took my keys - howardwoods38

Very easy to set up appointment walk in took my keys signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks

Wonderful service always. - reidfam

Wonderful service always. Prompt and efficient. Customer service is great as well. Highly recommend. Top notch.

This place is an absolute joke. - TY. W

This place is an absolute joke. They send out these flyers that are false advertising all the time. My mother received a flyer in the mail stating that had $0 down cars, with a trade in allowance, and prizes available if the numbers match up. And of course she had a matching prize number for a new free tv. When we arrived and asked about it the salesman told us that they only use those flyers to get people to come in and that nobody actually wins because its a specific number that has to match what they have. That should have been a red flag but at the time I was in desperate need of a vehicle. They claimed that no longer had any more $0 down vehicles; I was shown a vehicle and end up purchasing a 2016 Nissan Altima that was priced at $16,532.08. I put down $8k and had a trade in with a value of $3,651= $11,651 that means I should have ONLY been financed for $4,881.08 right? Wrong my total sale price for the car was $40.477.82 with a 21.89% ANNUAL PERCENTAGE RATE/ 12,294.74 FINANCE CHARGE/ TOTAL OF PAYMENTS $28,826.82. I asked multiple times would my down payment lower the finance charge and they kept telling me yes. Again THAT WAS A LIE. Doing some research I realized this was nothing more than AUTO DEALER FRAUD I reached out to all parties to rescind my contract and of course no respond. They financed my vehicle with FIRST FINACIAL BANK; they end up getting an attorney and when I requested that I need proof making me liable for the contract he sent me back ALL THE PROOF I needed. The Retail Installment Sales Contract he provided me from the financial institution was not the same one I signed at the dealership. Not only was it multiple forged signatures that DID NOT match the original, it had a missing date, and MULTIPLE areas where the numbers and amounts DON'T MATCH. I informed their lawyer that the contract was null and void to the fraud and breach of contract by not following their own Arbitration Agreement. They not only violated so many consumer laws by NOT providing certain documents during purchasing, they participate in countless number of FALSE ADVERTISING, they were very deceptive, and MOST of all they altered and FORGED documents. The fact that some of these salesmen take pride in taking from customers is sick. They seen two women (me & my mother) and my son coming in and thought we would be a good target. I work to hard to be letting anyone take money from me and my son just to put it into their pockets. I'm outraged and disappointed in the type of service that I received. No I will not be silenced or ignored I will continue to file all the evidence I need to get EVERY SINGLE PENNY BACK. PLEASE PLEASE PLEASE DON'T WASTE YOUR MONEY AT THIS PLACE. And if you have financed your vehicle through ANY of their parties PLEASE request your original document from your financial institution and if your have ANYTHING that isn't on YOUR ORIGINAL DOCUMENT you signed at the dealership please go and get your money back. They have been getting over on us and we all work to hard to let ANYONE take advantage of us.

Got 4 new Kelly tires and all 4 had different psi. - bobdelacey

Got 4 new Kelly tires and all 4 had different psi. Other than that nice service

Service was quick and they were ready to service my truck - rsmitchell215

Service was quick and they were ready to service my truck when I arrived. Had coffee available in the waiting room.

I took my car in for service and the staff there is - JenK

I took my car in for service and the staff there is always so friendly and helpful. They have great communication and I trust they are taking good care of me!

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

The sales and finance people were helpful and courteous. - Bappavern57

The sales and finance people were helpful and courteous. I bought a certified preowned Silverado and in the first couple weeks found a problem. I took the truck back. They looked at the problem and said yes, we will take care of it. They provided a loaner and made it right with my truck.

Jim Jones - Mmwh228

From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!

Ill be honest , I was about to be done with Henderson - bwoodard

Ill be honest , I was about to be done with Henderson Chevrolet , bought my Armada in april , told them something was not right with the brakes , took it in to service , was told everything was good they did bleed the brakes and it helped somewhat , something was still off and steering wheel was shaking when hard braking, took it in monday for oil change and advised again something was wrong with brakes. I was told the rotors needed to be replaced, I was not about to pay for that when just 3000 miles ago I was told it was all ok. Spoke with Sam (sales manager) he took care of it and had my rotors replaced. So with that being said , was taken care of like it should have been done. I will continue to use Henderson Chevrolet as my dealership and would recommend to anyone else.

My experience at Legacy Chevrolet was great! - jwynn1972

My experience at Legacy Chevrolet was great! I ordered my 2026 Yukon Denali Ultimate so it was more than just showing up and making a purchase. It was several trips adjusting my order. Checking the status of my order. Steve never once seemed like it bothered him to answer my questions or make the changes. I can't say enough. My purchase also involved the parts department, the service department along with sales, and xxI.

Gary Shura is the man! - Mckilly69

Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything

Courteous and friendly service and a great place to get - Djohn1

Courteous and friendly service and a great place to get your vehicle serviced and always on time

Service great , Josh did great , drop off Sunday , pick - Josie

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Vehicle went in for transmission shutter issues that was - travis

Vehicle went in for transmission shutter issues that was under warranty, spent 6 months prior with the dealershiptelling me that the shutter was normal and nothing to worry about. I (the customer) had to keep contacting the warranty company for the dealership. Before the dealership knew i had an extended warranty, they quoted me a total for a transmission and a torque converter. Torque converter being half the price of a transmission even though a new transmission comes with a torque converter pre installed. Every time I would call to get a progress update an my vehicle, I would get a different answer. After the warranty approved a transmission replacement, was told work was started on a Wednesday and should be completed by that Friday possibly the next Monday. Called Friday was told it was on the racks and should be done an Monday by end of day if not Tuesday morning. I wait until Tuesday after lunch to call back and get told that the work just got started that morning. After 4 weeks with no vehicle (when I asked about a loaner vehicle while mine was in their shop, was told the couple they had were already loaned out and the others they had were all being worked on, but they put me on a list) the work was finally completed. I understand not having loaner vehicles at times but I think that should be something that should have been mentioned before contacting the warranty company (and the part that when you call to start a warranty claim that the vehicle has to stay there until everything is finished) but instead that was mentioned at the end of the day when they made it seem as if I was good to come get my vehicle until they heard back with approval or denial from the warranty company.

Helpful, friendly and knowledgeable experience and I got - lydia.schnitzer

Helpful, friendly and knowledgeable experience and I got a great deal. I love my new vehicle and will go back for future vehicle needs.

Creech Chevrolet service department is the absolute best.... - betty1chb

Creech Chevrolet service department is the absolute best. We are from Indiana and was going to what we thought was a fun weekend at Black Mountain Off road park when our brakes went out on our truck (Not fun coming down those big mountain hills towing a side by side) We had it towed to Creech and they got it right in and fixed the brake line within a few hours and we had the truck back!!!!!! Thank you so much!!!!!!!!! I would recommend your service department for sure. The invoice says Technician 310 Great Job!

Friendly staff, good vehicle selection, I would recommend - Stacey

Friendly staff, good vehicle selection, I would recommend this dealership to family and friends for sales or service