46 Kentucky Buick Dealers

I really liked our sales person - he did a great job. - Kcuzick1

I really liked our sales person - he did a great job. The back and forth with the sales manager was frustrating. You know a car’s value so why the back and forth nonsense on trade in? Buying a.vehicle is worse than buying a home and it should not take 4-4 1/2 hours from start to finish to purchase.

Great dealership probably the best I have ever dealt with - Daviseda

Great dealership probably the best I have ever dealt with never been to a dealership like this!

Champion Chevrolet Buick GMC service is by far the best - Bstoney54

Champion Chevrolet Buick GMC service is by far the best in customer service and reasonable pricing. I drive from Louisville to Champion for service because I know As a female I won’t be taken advantage of. Team members are very friendly and helpful. Kudos to Tony and Jay for customer service.

Scheduled an appointment for an oil change. - TC

Scheduled an appointment for an oil change. I arrived a few minutes early after 90 minutes I checked on my car. The technicians leave the shop and congregate in another building and periodically check on your car. They spilled oil in my engine compartment and left all the garbage in the car for me to clean myself. This shop is not run professionally! I take it to the dealer so I can have my car thoroughly inspected expect someone to either go over the results or at least give me some printed information. None of that was done during my visit. Nothing was done after I raised the concern, in fact I felt like that is why they left all the garbage in my car.

Ill be honest , I was about to be done with Henderson - bwoodard

Ill be honest , I was about to be done with Henderson Chevrolet , bought my Armada in april , told them something was not right with the brakes , took it in to service , was told everything was good they did bleed the brakes and it helped somewhat , something was still off and steering wheel was shaking when hard braking, took it in monday for oil change and advised again something was wrong with brakes. I was told the rotors needed to be replaced, I was not about to pay for that when just 3000 miles ago I was told it was all ok. Spoke with Sam (sales manager) he took care of it and had my rotors replaced. So with that being said , was taken care of like it should have been done. I will continue to use Henderson Chevrolet as my dealership and would recommend to anyone else.

Always polite and courteous. - bernicegonecamping

Always polite and courteous. They explain any issues and give estimates on the cost to fix. Very convenient scheduling of appointments call or go on line. I've purchased two vehicles here and continue to have them serviced here. Highly recommend whether looking to buy or need service.

I have always been very satisfied with all of my dealings - lisabeard9797

I have always been very satisfied with all of my dealings with Larry Stovesand's Buick GMC. From buying my Yukon in 2023 with the help of Mike to all of my service trips. I would highly recommend them!!

great service department easy to work with very helpful - craig.summers

great service department easy to work with very helpful and professional very friendly and great people to work and deal with

Outstanding customer service, Bobby and Chad Anderson - engom2011

Outstanding customer service, Bobby and Chad Anderson made my experience alot easier. I am a repeat customer, and I am sure I will be back again and again , Thanks.

Fast service. - Envision

Fast service. Friendly, things got done as promised. Kept us posted with text message. Great

We recently bought a new Buick at Dwain Taylor. - guinnj

We recently bought a new Buick at Dwain Taylor. It is the first car we have bought in 12 years. There are quite a few new gadgets and technology on our new vehicle, and to say the least, we are a little technologically challenged. Chad Fritsche has been our guide through so many questions and has helped us so many times with our new experiences. He is the best! He will always be there to help you in any way he can. We will always do business with Chad.

Appointment was made easily, comfortable waiting area, - jackie.beatty

Appointment was made easily, comfortable waiting area, prompt service, courteous & professional staff. Good experience with this dealership.

I can't say enough about the high quality of customer - Nick C

I can't say enough about the high quality of customer service we received recently when our vehicle had a major factory parts failure. The initial decision was that the parts failure was going to not be covered but the vehicle only had about35,000 miles on it. Needless to say we had serious concerns and told our service rep Jen about it. She took the time research our warranty and went out of her way to double check our warranty once again. The end result is that our warranty did actually cover the defective parts and we paid nothing for our repairs. In addition, when we picked up our van the service manager Russ came out to speak with me to ensure I was completely satisfied with my repair. Both did a lot to ensure we left completely satisfied and this was an AMAZING customer service experience! The level of care and concern was refreshing,.

Pushy, a little creepy. - Dissatisfied

Pushy, a little creepy. The car didn't have screws for the tags, there was no spare tire and I was told it would be put back in the car. I love the car but was unimpressed with the people. I won't be back.

My husband and I have bought several cars during our - Merlenecummins

My husband and I have bought several cars during our lifetime and this was the most enjoyable experience we have had. Our salesman, Dan, was great to work with. We felt like he “helped” us buy a car and wasn’t just selling us a car. The entire process was smooth and enjoyable minus any stress.

This is our go to dealer. - Betty

This is our go to dealer. Andre Ables is the reason, what a wonderful salesman,

Service was quick and they were ready to service my truck - rsmitchell215

Service was quick and they were ready to service my truck when I arrived. Had coffee available in the waiting room.

Prices are way too high for a simple oil change and I - gaky57

Prices are way too high for a simple oil change and I think a tire rotation should be included with an oil change especially if it costs over $100 on a brand new vehicle purchased from you

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

it is a good place to trade cars or buy a new one,good - dicus_anthony54

it is a good place to trade cars or buy a new one,good job.

The dealership is wonderful. - Angie

The dealership is wonderful. I could never say enough positive things about the salespeople as well as the receptionist. The staff in sales match the definition for professionalism. HOWEVER…The service department is horrible. Beware single working mothers. Please take a trusted person with you and ask questions! I feel I was grossly taken advantage of and I could have saved well over 500$ if I had brought my vehicle back to my hometown rather than using this service department. I hope to never have to go back. If I do, I will have a trusted person with me.

Jim Jones - Mmwh228

From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!

Great buying experience - Tahoe man

A great car buying experience. I would buy from Spirit Chevrolet again and would recommend them to my friends and family. Thank you Scott Ferguson.

Gary Shura is the man! - Mckilly69

Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything

Never shop at this place they don’t know now you after - jeffreykender

Never shop at this place they don’t know now you after you buy the vehicle they are so disrespectful and not helpful at all. They will sell you a damaged vehicle because they sold me one

GREAT sales staff and management! - cowman65

My wife and I bought a 2014 GMC Terrain from Jeff at Bailey Gibson Buick GMC and have NEVER been as comfortable in a dealership as Mr Gibson made us feel. He never pressured either of us and made us feel like people, as opposed to just another sale. Jeff knew what we needed before we knew what we even wanted! We went to Bailey Gibson to look at an Acadia and ended up buying a Terrain! Thank you, Bailey Gibson! We're customers for life!

Service great , Josh did great , drop off Sunday , pick - Josie

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Was on tour with the National Corvette Museum during one... - EPgsw

Was on tour with the National Corvette Museum during one of the Museum in Motion (KY 1Lap) tours when I experience clutch issues with our 2018 Corvette Grand Sport. The service department was very responsive and took care of the issue very quickly. The corvette technician, Christian, met with us personally and explained the findings and solution. We were on our way within an hour. Great service from the time we checked in all the way through checkout. Customer lounge was clean and well maintained with internet connection to stay in touch with others. Great experience all the way around!