46 Kentucky Buick Dealers

Late in the evening of March 24 I saw a 2024 Jeep - rollfam7

Late in the evening of March 24 I saw a 2024 Jeep Wrangler Rubicon X Recon online. I had some questions and sent them an email. Susan reached out the next morning before sales hours and said she would get someone to help me as soon as they opened. Wade emailed me shortly after. I explained that we were a 2 hour drive away, He couldn’t answer everything and said he would find someone who could. Shortly afterwards Wade told me that Desmond Duke would be contacting me. For the rest of the day Desmond got me answers, sent me pictures, videos everything I asked and when he didn’t know he would tell me he didn’t but said he would find someone that did. We decided to make the drive Thursday. Many times you see pictures online or the sales person tells you something and when you go everything is totally different. Let me say THIS WAS NOT one of those times. When we arrived I was stunned how busy this place was. Most dealers we’ve been to lately have 0 customers and don’t seem to care. I texted Desmond we were here and we had already seen the Jeep parked out front. We got out of our car and Desmond was right there with the keys. The Jeep was even better than we expected. Everything was exactly what he said. Throughout the negotiation process they knew I was a cash buyer on a very high end Jeep and didn’t try to sell me other crap or financing. Yes they tried to get every penny they could, their job is to make money for the dealer, and my job was to keep every penny I could. Thats the process. If you work thru it long enough you will get to a fair deal for both. That’s what we did. Desmond and Al did their jobs, there were some tense moments and a lot of funny ones as well. In the end we got a good deal and made new friends. I would not hesitate to drive 2 hours again to buy a vehicle here. Ask for Desmond he’s an outstanding young man that will do everything he can for you.

Wonderful customer service. - Sheila

Wonderful customer service. No problems and the whole process felt less stressful than any other time we purchased a vehicle.

Paul Todd was very nice and extremely helpful when it - moorelois98

Paul Todd was very nice and extremely helpful when it came to helping me decide on a vehicle just right for me. Along with everyone else that I encountered while there was kind and courteous, Doing an exceptional job! I look forward to future visits with maintaining upkeeping on my new vehicle. As I'm sure I will always receive the best service possible. Thank you so much, Lois Moore

great service department easy to work with very helpful - craig.summers

great service department easy to work with very helpful and professional very friendly and great people to work and deal with

Great experience! - AnnettaFae

Great experience! Josh was very helpful and informative. My wife loves her Buick Encore! Best car buying experience ever!

Ill be honest , I was about to be done with Henderson - bwoodard

Ill be honest , I was about to be done with Henderson Chevrolet , bought my Armada in april , told them something was not right with the brakes , took it in to service , was told everything was good they did bleed the brakes and it helped somewhat , something was still off and steering wheel was shaking when hard braking, took it in monday for oil change and advised again something was wrong with brakes. I was told the rotors needed to be replaced, I was not about to pay for that when just 3000 miles ago I was told it was all ok. Spoke with Sam (sales manager) he took care of it and had my rotors replaced. So with that being said , was taken care of like it should have been done. I will continue to use Henderson Chevrolet as my dealership and would recommend to anyone else.

Outstanding customer service, Bobby and Chad Anderson - engom2011

Outstanding customer service, Bobby and Chad Anderson made my experience alot easier. I am a repeat customer, and I am sure I will be back again and again , Thanks.

I was very impressed with Zach's knowledge of my car and - Pdreels

I was very impressed with Zach's knowledge of my car and how he helped me after the sale of the car with future service options .

Buying process was very straight foward and nice. - Doormaster Corp

Buying process was very straight foward and nice. Tracy and Joe are very professional. Service staff is very nice. Building is very clean. Everyone is friendly.

We recently bought a new Buick at Dwain Taylor. - guinnj

We recently bought a new Buick at Dwain Taylor. It is the first car we have bought in 12 years. There are quite a few new gadgets and technology on our new vehicle, and to say the least, we are a little technologically challenged. Chad Fritsche has been our guide through so many questions and has helped us so many times with our new experiences. He is the best! He will always be there to help you in any way he can. We will always do business with Chad.

Worked with Randy and Matt on buying a Chevy blazer, they - Ctjarell11

Worked with Randy and Matt on buying a Chevy blazer, they was wonderful! Couldn’t ask for better

As always Champion lives to its name. - olefirechief

As always Champion lives to its name. They are truly the best advocates, the biggest Champions for their customer families. The “A” team in all the areas of this dealership; Fred always takes time to say hello and ask how you are doing no matter how busy. Ms. Karen always makes herself available for any concerns. Ms. Vickie in Sales is truly the best of the best and will never guide you wrong, she works for you night and day to ensure you are satisfied even after the sale is completed. She is a class act all the way, Ms. Melissa of Finance is truly invested in her customers and never let a question go without a truthful answer , a caring smile, and infectious sense of humor, Mr. Jay the Service Advisor goes above and beyond every single time. He doesn’t treat you like a number but more like a long time friend. He is always honest, never rushes you and always makes sure you are comfortable with the service you receive and how you receive it and Mr. Greg in Service, the best troubleshooting, hands on no non-sense service and repair specialist you can ask for. His knowledge, skill and ability when it comes to his chosen profession is rarely experienced anywhere else. He is absolutely the go to guy and obviously the brick and mortar that hold the foundation of this class act service department together. They all define the highest quality in hometown customer care & service. They lead by example and demonstrate the truest loyalty to their customers that you will absolutely not find in any other dealership. Myself and entire family go to Champion and have been loyal customers for years even when living out of state because of these exact same people. Don’t get me wrong we have dealt with other dealerships over the years and was an absolute mistake. We love our Champion “A” team. Thank you to the heroes of the Champion A" team.

Service personnel are always courteous and professional - mwk779

Service personnel are always courteous and professional every time I'm there. They always explain everything thoroughly and keep me informed of the status of the service.

Pushy, a little creepy. - Dissatisfied

Pushy, a little creepy. The car didn't have screws for the tags, there was no spare tire and I was told it would be put back in the car. I love the car but was unimpressed with the people. I won't be back.

Good service. - Petrock

Good service. Explained everything well what was being done. Very friendly staff. Everything done in an appropriate time.

The technicians are polite and knowledgeable. - kylibrawoman

The technicians are polite and knowledgeable. They will always answer questions and explain what is happening with your car.

I reached out and spoke with Ben about a truck. - stewman152

I reached out and spoke with Ben about a truck. I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right back and not leave me waiting all day. If he said he was going to call me back he did. That right there is why I worked with him. He was professional, polite and fast. 1 of my best buying experiences in 30 years. He did everything in his power to make my buying experience as painless as possible. I would 100% buy from him again in the future. Thank you.

Everyone was very polite and professional. - Philfranklin

Everyone was very polite and professional. They did a great job on the service and was very pleased with the price

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

it is a good place to trade cars or buy a new one,good - dicus_anthony54

it is a good place to trade cars or buy a new one,good job.

The dealership is wonderful. - Angie

The dealership is wonderful. I could never say enough positive things about the salespeople as well as the receptionist. The staff in sales match the definition for professionalism. HOWEVER…The service department is horrible. Beware single working mothers. Please take a trusted person with you and ask questions! I feel I was grossly taken advantage of and I could have saved well over 500$ if I had brought my vehicle back to my hometown rather than using this service department. I hope to never have to go back. If I do, I will have a trusted person with me.

Jim Jones - Mmwh228

From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!

Great buying experience - Tahoe man

A great car buying experience. I would buy from Spirit Chevrolet again and would recommend them to my friends and family. Thank you Scott Ferguson.

Gary Shura is the man! - Mckilly69

Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything

GREAT sales staff and management! - cowman65

My wife and I bought a 2014 GMC Terrain from Jeff at Bailey Gibson Buick GMC and have NEVER been as comfortable in a dealership as Mr Gibson made us feel. He never pressured either of us and made us feel like people, as opposed to just another sale. Jeff knew what we needed before we knew what we even wanted! We went to Bailey Gibson to look at an Acadia and ended up buying a Terrain! Thank you, Bailey Gibson! We're customers for life!

Great experience. - Jearlstiltner

Great experience. They worked me into the schedule the same day that I called to make the appointment. Everyone one the phone and at the dealership was very nice and professional. The work performed on my truck couldn’t have been done any better.

Service great , Josh did great , drop off Sunday , pick - Josie

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Was on tour with the National Corvette Museum during one... - EPgsw

Was on tour with the National Corvette Museum during one of the Museum in Motion (KY 1Lap) tours when I experience clutch issues with our 2018 Corvette Grand Sport. The service department was very responsive and took care of the issue very quickly. The corvette technician, Christian, met with us personally and explained the findings and solution. We were on our way within an hour. Great service from the time we checked in all the way through checkout. Customer lounge was clean and well maintained with internet connection to stay in touch with others. Great experience all the way around!