297 Kansas Used Car Service Centers

My car was still broke - katters

i wouldn't recommend this shop to anyone with a good head. They are lazy and have worker that don't know what they are doing. I went to go pick up my still broken car and they made me come back in an hour because it was blocked. After I came back it took me 30min to leave because they just wouldn't give me my keys....horrible just horrible. I'm going back for my refund.

We just had some work done on our Jeep. - bjschmitz2

We just had some work done on our Jeep. Kimberly, our Service Advisor went above and beyond to meet our needs. She is both professional and friendly. A great lady to work with. The Service Tech also did an awesome job of getting our jeep back into great running condition. Great place to take you vehicle and I trust these folks to do their best.

Michael Peters from dodge service is one of the most - Tee Hill

Michael Peters from dodge service is one of the most knowledgeable Service advisors here in Wichita! Got a flat tire and Michael had me back to work via shuttle driver, in no time. All while working on my car. Then also provided a pick up so I could retrieve my vehicle after work.

The service department was very courteous and helpful. - flickering lights

The service department was very courteous and helpful. I told them my head lights flickered real bad at night and everything I read, said the pcm needed to be flashed or updated. Considering this was very Dangerous at night it would be repaired under warranty. I was charged $105.00 for my pcm to be updated and another $15.75 for shop supplies. Not for sure what shop supplies are used for one computer talking to another. Every where I have read about this problem, customer's were charged from free up to $30. Guess I was just lucky. Needless to say, as long as I don't need an autherized dealer to work on my car, I'll just do it myself or stick to my local small town mechanic.

Recently we found that one of the tires on our Highlander - richdebi

Recently we found that one of the tires on our Highlander had a flat tire. We called AAA to have the spare put on as we needed to go out of town the next day. When the technician came to install the spare, the spare was not the correct one for the vehicle. We purchased the suv in May of 2021. Thankfully we had not previously needed a spare tire. When we went to the dealership to tell them about the problem, they denied any responsibility. We asked the speak to the sales manager, but were denied the opportunity. They only offer to SELL us the correct wheel/tire. I think the correct wheel/tire should have come with the vehicle. Buyer beware. The next time you buy a car, you had better check that the spare tire they sell you actually fits the car.

Unfortunately after three years and thousands of dollars... - jamieasll

Unfortunately after three years and thousands of dollars Mccarthy Nissan has proven to be unreliable and lacking integrity. Each visit my vehicle is returned with the same unsolved issues that it was brought in for and was claimed never to have been found. It took until my car set itself on fire for them to even acknowledge my issue. Each visit my vehicle was there between 10-14 days and they never offer dealer vehicles or rentals so customers can resume standard daily activities, like going to work. They only repaired symptomatic parts and skirted around finding the root cause of my vehicles issue. I am disappointed to say that after my experiences with Mccarthy Nissan I will never be able to recommend, approve or support their service to any person.

Since I live approx. 35 miles away from your dealership;... - lrglaves

Since I live approx. 35 miles away from your dealership; I highly appreciate your loaner car option. This allows me to do some errands while in the Wichita area. When in the lobby, your receptionist Jen, makes the the experience pleasureful. She is a tremendous asset to your dealership! Also Kevin is awesome to work with. Without a doubt your people are the main reason I come to you for service. Rick Glaves

i purchased my qx60 hybrid new from this dealership in - jackwalker41

i purchased my qx60 hybrid new from this dealership in 2014 they have been my go to dealership for all after the sale service, even when i relocated to austin tx for almost 2 years before we moved back here. Based on my experience with this dealership i have no reservations in recommending them .

On side of road needing help - Web3rd

Broken down on side of road needing hard to find parts. The parts guy Keith jumps in with both feet to find solutions. Finds parts, checks with other dealers to confirm inventory. By far the best parts service I've had in years. Keith has hero status. If he is representative of the dealership, you should make them your VW solution. Thanks again for all your assistance!