485 Kansas Lexus/1000 Service Centers

I love them I got a car 5 years ago and the car still... - ashleyspears1921

I love them I got a car 5 years ago and the car still have got mileage it havnt had to put a lot of work into it just a battery and starter and I keep my oil change up my car is almost paid off and hoping to buy another car from them around December 2020 but 5 stars from me

oil change and tire rotation; rear brakes redone - shorner

Had oil changed on Wednesday, I think, and scheduled the brake work for Thursday. Dealership was kind enough to deliver vehicle to my work site. When I took the car out Friday morning, I was a bit unnerved to find a lug nut on the floor of my garage. I checked all the lug nuts on the vehicle, and they seemed to be fine. The service manager checked with the technician, who said a nut was missing when the car came in. My guess is the nut was loose from the tire rotation two days earlier and came off sometime between the oil change and the brake job.

On the road Traveling through Kansas, battery in Taurus - striker3

On the road Traveling through Kansas, battery in Taurus went kaput, called Pratt and in10 minutes they showed up, Jumped the car then we went to the dealer nd bought a new Motorcraft 750 battery, the dealer service was excellent. Folks in the area are lucky to have such a responsive dealer.

Didn't ask them to wash my car! - Steve08

Quality Toyota Independence Kansas, here we go now update. They send my car out to Quality paints to have the scratch taken out. At first glance I thought they'd taken care of the problem. This morning when I go out to my car I realized that the spot where they scratch my car has not been taken care of! You think these guys from quality paint would cover your car so they wouldn't get splattered on the rest of your car,especially on black trim! Nobody takes pride in their work anymore! When I called quality Toyota this morning I was so mad I was shaking! The more I look at my car there is swirl marks from whoever was using a dirty mitt while they were washing my car! The thing is I never asked them to wash my car! So now I have this problem with them xxxxxxx my god is anybody professional anymore!

I can only speak for the service department. - barrett1944

I can only speak for the service department. Both times I have gone for an oil change I was in and out within 30 minutes. For that alone I think they were great.