21 Kansas Cadillac Service Centers

I had a service engine warning as I was driving past the - Henry

I had a service engine warning as I was driving past the dealer. I am not a regular customer. They told me what was wrong and that my vehicle would continue to operate. They did not charge me and they were extremely courteous. I later returned to the dealer to fix the issue. They were prompt and courteous.

Pressure Free!! - tracef02

We worked with Brandon Rush and he was amazing!! He was not pushy nor did he pressure us into anything. That was a huge relief. Brandon was so helpful and knowledgeable, it made our experience in buying a car, very refreshing. Brandon is a true asset to Donovan. Thank you so much for working with us. Matt & Tracy Mahon

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL - carolm616

Don Hageman Jon Koehn Jacob Wiens Craig Druecker ALL provided splendid service again-thank you!

Great service and very friendly workers They know my name - gkleeh

Great service and very friendly workers They know my name when I come in they tell if I have any problems with the car This time asked for some information on how much my next bill will fit I will be doing my 50000 mile check up on the car. This way I can budget for the bill!! Thanks for the information!!’

James Fager is great. - kujhaws1

James Fager is great. He takes the time to listen and explain. Reassures you all the way through the service.

My husband and I were on our first ever travel trailer... - J & A

My husband and I were on our first ever travel trailer adventure. Our Chevy Silverado tire sensors had been acting up. We pulled in and ask if we could make an appointment. The service crew had us pull in immediately and fixed the problem. The young man who took care of us would not accept a tip from my husband. Wished us well and we were on our way. Super service. Thank you from the Marbles

BMW has the worst service department we have ever... - JReichenberger

BMW has the worst service department we have ever experienced. We took our SUV BMW in for yearly service and it came back three days later in WORSE shape that when we brought it in! We have purchased three BMWs in the last 10 years but we will not be doing this again. When I went to pick it up, they had gashed in the back of the car with some type of tool. And then we discovered, after we got home (one hour away, that they hadn't even changed the oil!! Never again...

Warranty work - G-Mail

Doug Richert has the best and most professional service and sales staff of any dealership I have dealt with. They go above and beyond in making sure your car buying and service is a great experience. You are important to them and they show it. Bernard Bennett is a fantastic service consultant, really goes out of his way to help you and to see the work is done right, he really makes you feel like a very special customer. A great dealership, I highly recommend Doug Richert Cadillac, great sales, great service.

Customer Satisfaction - Bphi66

From the owner through the service staff, we always receive quality service. We are pleased with the customer service attitude and their willingness to meet our needs, whether it is an oil change or a major repair. Tony, David and Don are a pleasure to deal with.

Since I live approx. 35 miles away from your dealership;... - lrglaves

Since I live approx. 35 miles away from your dealership; I highly appreciate your loaner car option. This allows me to do some errands while in the Wichita area. When in the lobby, your receptionist Jen, makes the the experience pleasureful. She is a tremendous asset to your dealership! Also Kevin is awesome to work with. Without a doubt your people are the main reason I come to you for service. Rick Glaves

Brayan was working with me today and he provided very - Tino

Brayan was working with me today and he provided very good service. He was being patient friendly and responsible. I enjoyed the test drive with him a lot.

It was a awesome experience. - Glenda

It was a awesome experience. They know what they are doing. Great experience thank you so much